Many of you may have trouble accessing SIMBunch.com the past few days. First, please let me extend my sincerest apologies. If there were any inconveniences, I can only hope that you will forgive me. I have had the worst experience with my current VPS provider that I'm bordering on tearing my hair out right now. It is just a complete wreck that I cannot even begin to describe.
My current provider has totally failed their 99.9% uptime guarantee, and has one of the most nightmarish support ever. It's like they have hamsters manning the support desk, and none of them speaks English. It started last week when I was in Cuba, half the world away with less than dismal internet access, and basically freaking out.
The httpd process was dropping once every 5-10 minutes, and sometimes required a complete server reboot to get it restarted again. The only person that responded told me this is expected of a VPS (which is, of course, bullsh*t). I came back and the same crap started happening again. They claim they have sent out notification emails about the situation, but of course I have received none. So, enough is enough.
It is now 6 in the morning. I am still terribly jet-lagged, haven't slept a wink in 22 hours (because they "missed out" including Zend in their latest recompilation, after installing a firewall which I assumed was there all along!), and feeling totally like sh*t right now. I've cleared about a dozen tickets prior to the latest downtime, and I will finish the rest by the weekend. That's a promise.
In the meantime, if someone has a good VPS to recommend, please feel free to let me know. I'm looking for good connection between Asia, US and Europe, quick response for emergencies, with WHM/CP. Much appreciated.