Latest Question

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What is the Default Template for profiles with personalised URL? How can we choose the template for profile? Easysocial with Rockettheme template.
It should follow the template set for Community (ES) but in my case, it doesn't.
Asked 1 months ago • Technical Support • 1 answers

Latest Answer

New to SIM Genealogy. Can upload GENCOM fine. But, cannot save the tree. I think the config setup is good. Please advise.
Fixed! Thanks so much, Mike. Best regards, Richard
Last answered by rlchandler 3 weeks ago • Technical Support

Featured Question

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I have purchased a license for the domain http://hunt-fishing.com
I have purchased a license for the domain http: //hunt-fishing.com gallery does not work, installed version SIMGallery (standard) Installed: 3.0.1.8
Best Answer: Hi Please provide all the required access information. Also, please let me know what exactly does not work as well.
Asked 4 years ago • Technical Support • 1 answers
Discover Answer
  • SIMContest: Paypal, Voting, and Photos
    Asked by Dexter Bayack 1 years 11 months ago • Pre-Sales
    1. When using Paypal for custom payments, are winners payments sent automatically or must this be sent manually?
    2. Can users vote more than once for the same entry? How do you guard against this?
    3. Photo contests are limited to only 1 photo. Is there a way to increase this? Do you offer customization for this?

    Thanks.
    0 answers
  • Template header blocks window access when trying to add album or photo
    Asked by virusys 1 years 11 months ago • Technical Support
    See https://www.screenca[...]/t/DIJ7m6NJiqG9
    How can I correct this? Try to add photo or album when logged into the frontend.
    19 answers • Last answered by Mike Feng 1 years 11 months ago
  • Ajax problem on Photo thumbnail
    Asked by virusys 1 years 11 months ago • Technical Support
    See https://www.screenca[...]m/t/MAj8DXtjdqU
    22 answers • Last answered by Mike Feng 1 years 11 months ago
  • Photo
    Hi,
    if I upload a photo larger than 1,5 MB I get errors like Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate..etc

    Asked by Enrico 1 years 11 months ago • Technical Support
    Full error string: Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 39858177 bytes) in /home/ipzdomgl/public_html/components/com_simcontests/libraries/ImageHandler/Core/ImageWorkshopLib.php on line 128
    If I switch php version (now works on 5.5) to a more advanced I get many other
    errors.
    Thank you in advance
    1 answers • Last answered by Mike Feng 1 years 11 months ago
  • Photo
    After loading the Simgallery extension to my test site (same domain) I get a blank screen, with an icon, and a create folder icon.
    Asked by Aaron Cooper 1 years 11 months ago • Technical Support
    Joomla 3.6.5
    1 answers • Last answered by Mike Feng 1 years 11 months ago
  • Photo
    frttrr fggg
    Asked by divulgonanet 1 years 11 months ago • Pre-Sales
    vfghhikjklllklklklk
    1 answers • Last answered by Mike Feng 1 years 11 months ago
  • Hi
    I need that the login redirect button of simcontest go to the login page created with community builder and not that of default joomla

    Asked by cslab 2 years ago • Technical Support
    4 answers • Last answered by Mike Feng 1 years 11 months ago
  • Photo
    On a clean installation of Joomla! 3.6.5 I have installed SIMGenealogy administrator component and System - SIMGenealogy site plugin.

    Asked by krikken 2 years ago • Technical Support
    I can't get create / edit family tree, no bottom. No matter what access i choose. The site is not online, only on my internal network
    1 answers • Last answered by Mike Feng 1 years 11 months ago
  • Hi Mike lost my comment window on the previous question
    Asked by Colin Girard 2 years ago • Technical Support
    Hi Mike lost my comment window on the previous question. I assume you are done for the day... just so you know latest albums and latest photos where showing, but all showing my profile on top... Now their gone all together again. member sim-gallery tabs are still empty as well.

    1 answers • Last answered by Mike Feng 2 years ago
  • 1. How do i set a max photo dimension? As is, members will load very large photos.
    Asked by Colin Girard 2 years ago • Technical Support
    1. How do i set a max photo dimension? As is, members will load very large photos.
    2. Also migrating JS photos (approx 3000), how long should it take as it seems to be stuck. (we use maxcdn, not sure if that effects anything)?
    58 answers • Last answered by Mike Feng 2 years ago
  • I have the need to increase to 3 the number of images or video for each participant in the competition. how I can do this?
    Asked by cslab 2 years ago • Technical Support
    5 answers • Last answered by Mike Feng 2 years ago
  • Photo
    I am unable to install the pkg_simgallery. The error code I receive is in the attached screenshot. Any help in correcting is greatly appreciated.
    Asked by Jim 2 years ago • Technical Support
    I have been able to install profileurl, parainvite and contests without any issues.
    2 answers • Last answered by Jim 2 years ago
  • Photo
    Question test
    Asked by test28 2 years ago • Suggestions
    test
    2 answers • Last answered by Gergely Téglás 1 years 10 months ago
  • Photo
    hello,
    how to display the "say something about this photo..." and "where was this" ?

    Asked by desring 2 years ago • Technical Support
    my website link below:
    http://www.gosouth.o[...]ctivity/activea
    please help me.thanks
    1 answers • Last answered by Mike Feng 2 years ago
  • I can't create a new tree from Family Trees ribbon.
    Asked by Bonorva 2 years ago • Technical Support
    Where's the icon? What can I do to resolve this problem? (I've enable all permission on control panel in settings configuration but seem not work) Please help me at soon as possible ..
    2 answers • Last answered by Mike Feng 2 years ago
  • Photo
    Can you help me resolve this problem please?
    Or can you make a refund please?

    Asked by LEGER 2 years 1 months ago • Technical Support
    E-mail : mybigpay7@gmail.com
    Abonnement ID: 8O56WJCMOLVX

    Numéro d'objet :
    8O56WJCMOMUU
    Numéro de facture :
    8O56WJCMMIK2
    Date :13 jan 2017

    Problem :
    I bought and installed the software "Parainvite". I installed it on my site. The system parainvite to broke my site. I have been working for several hours now to get the site back on track. I find that unacceptable.

    The installation is done successfully.
    The problem occurred after creating a menu link with parainvite.

    The site that displays a blank page.
    Unable to access the site. Unable to access the back... show more
    E-mail : mybigpay7@gmail.com
    Abonnement ID: 8O56WJCMOLVX

    Numéro d'objet :
    8O56WJCMOMUU
    Numéro de facture :
    8O56WJCMMIK2
    Date :13 jan 2017

    Problem :
    I bought and installed the software "Parainvite". I installed it on my site. The system parainvite to broke my site. I have been working for several hours now to get the site back on track. I find that unacceptable.

    The installation is done successfully.
    The problem occurred after creating a menu link with parainvite.

    The site that displays a blank page.
    Unable to access the site. Unable to access the back office.
    10 answers • Last answered by Mike Feng 2 years ago
  • I want to integrate Parainvite with alpha user point but i can not find in the download package the alpha user point XML , i just buy parainvite now..
    Asked by numerika 2 years 1 months ago • Technical Support
    I want to integrate Parainvite with alpha user point but i can not find in the download package the alpha user point XML , i just buy parainvite now..Where can i download the Alpha User Point rules for Parainvite ?
    1 answers • Last answered by Mike Feng 2 years 1 months ago
  • Where is the documentation for SIM Genealogy??
    What is shown on the website is scant.

    Asked by mw4 2 years 1 months ago • Technical Support
    1 answers • Last answered by Mike Feng 2 years 1 months ago
  • After installing plug_simgallery.zip for Community Builder to give;
    HTTP ERROR 500.
    Disabling the plugin everything works
    I installed the modules i

    Asked by lableone 2 years 2 months ago • Technical Support
    5 answers • Last answered by Mike Feng 2 years 1 months ago
  • Hi,
    How I can override css style of SimContests?
    I creted MyTemplate/html/com_simcotests/assets/css folder and copied css files, but it not work.

    Asked by Lazer 2 years 2 months ago • Technical Support
    I creted MyTemplate/html/com_simcotests/assets/css folder and copied css files, but it not work.
    Regards,
    Lazer
    1 answers • Last answered by Mike Feng 2 years 2 months ago
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