Latest Question
Check availability button not working.
I am using Profile Url with easysocial, and when I click on the button "Check Availability" the screen freezes and turns like a light grey overlay. What could be the problem?
Asked 6 days ago
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Technical Support
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0 answers
Latest Answer
SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.Hello, I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply. I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees. I noted the following problems in my... show moreLast answered by oishi a 2 days ago • Technical Support
Featured Question
Watermark error <?php instead of <?
In the contests.php file located under administrator/components/com_simcontests/views/configuration/tmpl/ the photo thumbnail is missing the php part i.e
<?
if (file_exists(JPATH_SITE.'/components/com_simcontests/watermark_thumb.png')) echo '<strong style="color:green">(Detected)</strong>';
else echo '<strong class="text-error">(Not detected)</strong>';
?>
</small>
It should have the php inserted after the <?
I have updated this already on my site, but I thought it should also be done on the download packages and for future version of the software... show more
Best Answer:
Done! Thank you for reporting this.
Asked 4 years 8 months ago
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Technical Support
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1 answers
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Check availability button not working.
Asked by Brian Anderson 6 days ago • Technical SupportI am using Profile Url with easysocial, and when I click on the button "Check Availability" the screen freezes and turns like a light grey overlay. What could be the problem?0 answers -
SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.
Asked by oishi a 2 weeks ago • Technical Support
1) There is no 'Integration' tab in configuration in backend to select 'Community Builder'
2) CB avatar doesn't show for user
3) CREATE NEW button does not appear for registered user
4) Accordion doesn't always work; get error rather than accordion effect... returns you to the DASHBOARD.
5) When trying to access trees from list in administrator backend get 404 error.
6) Unable to edit individuals in tree once tree is created using Superuser account.
7) Unable to attach members to tree after tree is... show more1 answers • Last answered by oishi a 2 days ago
1) There is no 'Integration' tab in configuration in backend to select 'Community Builder'
2) CB avatar doesn't show for user
3) CREATE NEW button does not appear for registered user
4) Accordion doesn't always work; get error rather than accordion effect... returns you to the DASHBOARD.
5) When trying to access trees from list in administrator backend get 404 error.
6) Unable to edit individuals in tree once tree is created using Superuser account.
7) Unable to attach members to tree after tree is created with gedcom upload
Would greatly appreciate some guidance in how to proceed.
Thanks -
Where is my refund?
Asked by Tamara 1 months ago • Technical SupportHi, I requested a refund in accordance with your 7 day money back guarantee, two days after I bought this and realized it would not work. It's now been several weeks, and I still don't have the refund I requested.0 answers
Are you just liars and crooks, or is there some other problem here?
I'd like my money back please. Thanks. -
Joomla 4 only?
Asked by Tamara 1 months ago • Technical SupportHi,1 answers • Last answered by Tamara 1 months ago
I just noticed that this is for Joomla 4 only? I am running Joomla 3, and not planning to upgrade soon. Do you have a compatible version? If not, I'll have to ask for a refund.
Thanks. -
An error has occurred.
404 View not found [name, type, prefix]: dashboard, html, parainviteView
Asked by Tamara 1 months ago • Technical SupportJust installed this on my site. Can't access the component from the backend.0 answers
Please advise how to fix. -
Voting issues.
Asked by Sharalee Worms 2 months ago • Technical SupportWhen I vote on a picture it doesn't do anything. The vote is recorded if I refresh the page, but it doesn't show that it does anything when you press the vote button - anyone have an idea how to fix this? I really like the idea of how this is supposed to work - it is a really nice extension. I just wish I could get it working properly.0 answers -
I cannot get more than 10 entries to show up for scoring no matter what I try - please help ASAP
Asked by Sharalee Worms 2 months ago • Technical Support 1 answers • Last answered by Sharalee Worms 2 months ago -
404 - An error has occurred.
View not found [name, type, prefix]: dashboard, html, parainviteView
Asked by ARNAUD FRERET 4 months ago • Technical SupportWhen Super User goes in backend to component, there is a 404 error3 answers • Last answered by ARNAUD FRERET 4 months ago -
How "Simgenealogy" extension works?
Asked by Walter Staton 5 months ago • Technical SupportWe have Easysocial installed on my site. and i just installed "Simgenealogy" with easysocial integration extension as well.
Tell me procedure, how this extension works, how we create tree?
THIS is my 2nd post regarding this , first is:
https://www.simbunch[...]on&qid=1225
URL: fossch.ostwork.com
Frontend access username and password
User: foss
Pass: 6XPpQu8XY<>qgH@y
DB:
https://myadmin.ostwork.com/
User: ostwork_foss_u
Database: ostwork_foss_d
Pass: La%l+V6)kE^w
FTP:
FTP Username: pankaj@fossch.ostwork.com
FTP server: fossch.ostwork.com
FTP & explicit FTPS port:... show moreWe have Easysocial installed on my site. and i just installed "Simgenealogy" with easysocial integration extension as well.0 answers
Tell me procedure, how this extension works, how we create tree?
THIS is my 2nd post regarding this , first is:
https://www.simbunch[...]on&qid=1225
URL: fossch.ostwork.com
Frontend access username and password
User: foss
Pass: 6XPpQu8XY<>qgH@y
DB:
https://myadmin.ostwork.com/
User: ostwork_foss_u
Database: ostwork_foss_d
Pass: La%l+V6)kE^w
FTP:
FTP Username: pankaj@fossch.ostwork.com
FTP server: fossch.ostwork.com
FTP & explicit FTPS port: -
How "Simgenealogy" extension works?
Asked by Walter Staton 5 months ago • Technical SupportWe have Easysocial installed on my site. and i just installed "Simgenealogy" with easysocial integration extension as well.1 answers • Last answered by Walter Staton 5 months ago
Tell me procedure, how this extension works, how we create tree?
URL: fossch.ostwork.com
DB:
https://myadmin.ostwork.com/
User: ostwork_foss_u
Database: ostwork_foss_d
Pass: La%l+V6)kE^w
FTP:
FTP Username: pankaj@fossch.ostwork.com
FTP server: fossch.ostwork.com
FTP & explicit FTPS port: 21
Pass: !ARicF}7ql$a -
Not able to create tree
Asked by Niraj 6 months ago • Technical SupportHi1 answers • Last answered by Niraj 5 months ago
facing some issue while creating tree. Attaching the issue error -
Installation problem ?
Asked by test test 7 months ago • Technical SupportHello,
I have tried on numerous occasions to upload and install this product to my website (rophen.uk) but not having any luck.When I try to install via Joomla installation process it uploads to aopprox, 70% then stops with the following error."Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an Error Document to handle the request.
Apache Server at... show moreHello,0 answers
I have tried on numerous occasions to upload and install this product to my website (rophen.uk) but not having any luck.When I try to install via Joomla installation process it uploads to aopprox, 70% then stops with the following error."Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an Error Document to handle the request.
Apache Server at rophen.uk Port 443 " this happens continually, -
Hello,
1 year ago someone in the forum had the problem that there is a redirect from edit-profile / preferences to the profile page. I use Jomsocia
Asked by mg4u 8 months ago • Technical SupportHello,1 answers • Last answered by mg4u 8 months ago
1 year ago someone in the forum had the problem that there is a redirect from edit-profile / preferences to the profile page. I use Jomsocial.
Do you have a solution for this?
Kind regards, -
Dear SimBunch,
we have been using your service for several years. Lately it has stopped working properly. Other infos in details
Asked by reagosrl 9 months ago • Technical SupportIn particular, when we reach the url change page, once the check availability button is clicked, no action takes place. For this reason we are no longer able to set any URL.0 answers
JomSocial is present on our website, since the plug-in stopped working, moreover, the link that should lead to the profile page (edit-profile), leads instead to the profile itself, making it impossible to reach the settings page.
Disabling your plug-in solves the problem.
Best regards, thank you -
Avatar problem and how to use in combination with yootheme pro
Asked by Rainier 10 months ago • Technical SupportNice extension, but i have some problems:
1. It doesn't show a avatar ( i use easy profile for avatars) and the name is strange (see attachment)
2.The website uses yootheme pro with dynamic templates. Can i use Simratings in combination with the dynamic templates or need i to include the content plugin's {} tags anywhere in the article ( but how to show it in the template)?
3. We got thousend of articles. Is there a fast way to include the content... show moreNice extension, but i have some problems:0 answers
1. It doesn't show a avatar ( i use easy profile for avatars) and the name is strange (see attachment)
2.The website uses yootheme pro with dynamic templates. Can i use Simratings in combination with the dynamic templates or need i to include the content plugin's {} tags anywhere in the article ( but how to show it in the template)?
3. We got thousend of articles. Is there a fast way to include the content plugin tags in the yootheme dynamic template or otherwise in every article in a batch or something like that?
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