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SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.Hello, I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply. I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees. I noted the following problems in my... show moreLast answered by oishi a 2 years 1 months ago • Technical Support
Featured Question
I have just purchased parainvite and it is not installing
I receive the following error. "Can't find Joomla XML setup file."
The site is joomla 3.5
I receive the following error. "Can't find Joomla XML setup file."
The site is joomla 3.5
I have just purchased parainvite and it is not installing
I receive the following error. "Can't find Joomla XML setup file."
The site is joomla 3.5 and is uptodate. Please rectify or send an alternative method of installing the package.
Best Answer:
Hi
As mentioned previously, I cannot help you because you did not provide all the necessary information. I suggest you opening a new ticket, provide ALL the requested info, provide a step by step description on how I can replicate your problem, that's the only way we can help you.
Asked 6 years 9 months ago
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Technical Support
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16 answers
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Hi!
Can you adapt SIMGenealogy for Joomla 4?
I really need it!
Best regards!
Asked by igor 7 months ago • Technical Support 0 answers -
Installing SimGallery 7 on a new blank site (Joomla 4.1.5), generates a Server Error 500
Asked by regenboogchat 10 months ago • Technical SupportNothing seems to get installed (I canm;t see anythign in the database that points to SimGallery), since it's on a clean Joomla without any modules/templates/etc. and the max filesizes in php are all good (100MB), it seems a wider compatibility issue?0 answers
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Please provide access to ParaInvite 7.0 download used for your demo site. The subscription download is different and does not work with Joomla 4.0.
Asked by Joshua Myers 1 years 4 months ago • Technical SupportI have provided screen shots of the ParaInvite 7.0 Configuration area of the two to show one difference. The demo Configuration uses Tabs while the provided download does not. I have tested your downloaded file on a new Joomla 4.0 site and have found issues that are not occurring on your demo site. I've submitted a prior support request but have not receive any response to date. Looking at site support responses, it appears no support has been given for... show moreI have provided screen shots of the ParaInvite 7.0 Configuration area of the two to show one difference. The demo Configuration uses Tabs while the provided download does not. I have tested your downloaded file on a new Joomla 4.0 site and have found issues that are not occurring on your demo site. I've submitted a prior support request but have not receive any response to date. Looking at site support responses, it appears no support has been given for more than 1 year 9 mounts ago. My subscription is about to expire so I would appreciate getting access to your working demo code. Thank you0 answers -
Unable to invite using Manual Entry or CSV Import selections from https://www.coolstrudel.com/invite-friends?view=invite
Asked by Joshua Myers 1 years 5 months ago • Technical Supportconfig-Menu Item Type-Invite (default); My menu selection: Invite Friends0 answers -
Hi, after installation of Sim Gallery ver. 7 it breaks the site total down. I could only make it run again through the database
Asked by Leif Elsborg 1 years 6 months ago • Technical SupportIts stills installed but not enabled in the database0 answers -
How do I get a refund?
Asked by Moni Johnson 1 years 11 months ago • Technical SupportRequesting a refund for Parainvite. Sorry if this is the wrong place to request it. I don't see any other way to request it.0 answers -
Check availability button not working.
Asked by Brian Anderson 2 years 1 months ago • Technical SupportI am using Profile Url with easysocial, and when I click on the button "Check Availability" the screen freezes and turns like a light grey overlay. What could be the problem?0 answers -
SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.
Asked by oishi a 2 years 1 months ago • Technical Support
1) There is no 'Integration' tab in configuration in backend to select 'Community Builder'
2) CB avatar doesn't show for user
3) CREATE NEW button does not appear for registered user
4) Accordion doesn't always work; get error rather than accordion effect... returns you to the DASHBOARD.
5) When trying to access trees from list in administrator backend get 404 error.
6) Unable to edit individuals in tree once tree is created using Superuser account.
7) Unable to attach members to tree after tree is... show more1 answers • Last answered by oishi a 2 years 1 months ago
1) There is no 'Integration' tab in configuration in backend to select 'Community Builder'
2) CB avatar doesn't show for user
3) CREATE NEW button does not appear for registered user
4) Accordion doesn't always work; get error rather than accordion effect... returns you to the DASHBOARD.
5) When trying to access trees from list in administrator backend get 404 error.
6) Unable to edit individuals in tree once tree is created using Superuser account.
7) Unable to attach members to tree after tree is created with gedcom upload
Would greatly appreciate some guidance in how to proceed.
Thanks -
Where is my refund?
Asked by Tamara 2 years 2 months ago • Technical SupportHi, I requested a refund in accordance with your 7 day money back guarantee, two days after I bought this and realized it would not work. It's now been several weeks, and I still don't have the refund I requested.0 answers
Are you just liars and crooks, or is there some other problem here?
I'd like my money back please. Thanks. -
Joomla 4 only?
Asked by Tamara 2 years 2 months ago • Technical SupportHi,1 answers • Last answered by Tamara 2 years 2 months ago
I just noticed that this is for Joomla 4 only? I am running Joomla 3, and not planning to upgrade soon. Do you have a compatible version? If not, I'll have to ask for a refund.
Thanks. -
An error has occurred.
404 View not found [name, type, prefix]: dashboard, html, parainviteView
Asked by Tamara 2 years 2 months ago • Technical SupportJust installed this on my site. Can't access the component from the backend.0 answers
Please advise how to fix. -
Voting issues.
Asked by Sharalee Worms 2 years 3 months ago • Technical SupportWhen I vote on a picture it doesn't do anything. The vote is recorded if I refresh the page, but it doesn't show that it does anything when you press the vote button - anyone have an idea how to fix this? I really like the idea of how this is supposed to work - it is a really nice extension. I just wish I could get it working properly.0 answers -
I cannot get more than 10 entries to show up for scoring no matter what I try - please help ASAP
Asked by Sharalee Worms 2 years 3 months ago • Technical Support 1 answers • Last answered by Sharalee Worms 2 years 3 months ago -
404 - An error has occurred.
View not found [name, type, prefix]: dashboard, html, parainviteView
Asked by ARNAUD FRERET 2 years 5 months ago • Technical SupportWhen Super User goes in backend to component, there is a 404 error3 answers • Last answered by ARNAUD FRERET 2 years 5 months ago -
When user group is set to registered only it is no longer accessible from the menu items. Also is possible to have jomsocial user avatars imported
Asked by Jonathan Luna 2 years 6 months ago • Technical Support 0 answers -
How "Simgenealogy" extension works?
Asked by Walter Staton 2 years 6 months ago • Technical SupportWe have Easysocial installed on my site. and i just installed "Simgenealogy" with easysocial integration extension as well.
Tell me procedure, how this extension works, how we create tree?
THIS is my 2nd post regarding this , first is:
https://www.simbunch[...]on&qid=1225
URL: fossch.ostwork.com
Frontend access username and password
User: foss
Pass: 6XPpQu8XY<>qgH@y
DB:
https://myadmin.ostwork.com/
User: ostwork_foss_u
Database: ostwork_foss_d
Pass: La%l+V6)kE^w
FTP:
FTP Username: pankaj@fossch.ostwork.com
FTP server: fossch.ostwork.com
FTP & explicit FTPS port:... show moreWe have Easysocial installed on my site. and i just installed "Simgenealogy" with easysocial integration extension as well.0 answers
Tell me procedure, how this extension works, how we create tree?
THIS is my 2nd post regarding this , first is:
https://www.simbunch[...]on&qid=1225
URL: fossch.ostwork.com
Frontend access username and password
User: foss
Pass: 6XPpQu8XY<>qgH@y
DB:
https://myadmin.ostwork.com/
User: ostwork_foss_u
Database: ostwork_foss_d
Pass: La%l+V6)kE^w
FTP:
FTP Username: pankaj@fossch.ostwork.com
FTP server: fossch.ostwork.com
FTP & explicit FTPS port: -
How "Simgenealogy" extension works?
Asked by Walter Staton 2 years 6 months ago • Technical SupportWe have Easysocial installed on my site. and i just installed "Simgenealogy" with easysocial integration extension as well.1 answers • Last answered by Walter Staton 2 years 6 months ago
Tell me procedure, how this extension works, how we create tree?
URL: fossch.ostwork.com
DB:
https://myadmin.ostwork.com/
User: ostwork_foss_u
Database: ostwork_foss_d
Pass: La%l+V6)kE^w
FTP:
FTP Username: pankaj@fossch.ostwork.com
FTP server: fossch.ostwork.com
FTP & explicit FTPS port: 21
Pass: !ARicF}7ql$a -
When update Parainvite from 6.2 TO 7, i have this
"An error has occurred
404 View not found [name, type, prefix]: dashboard, html, parainviteVi
Asked by ARNAUD FRERET 2 years 7 months ago • Technical Support 0 answers -
Not able to create tree
Asked by Niraj 2 years 7 months ago • Technical SupportHi1 answers • Last answered by Niraj 2 years 6 months ago
facing some issue while creating tree. Attaching the issue error
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