Latest Question

Please provide access to ParaInvite 7.0 download used for your demo site. The subscription download is different and does not work with Joomla 4.0.

I have provided screen shots of the ParaInvite 7.0 Configuration area of the two to show one difference. The demo Configuration uses Tabs while the provided download does not. I have tested your downloaded file on a new Joomla 4.0 site and have found issues that are not occurring on your demo site. I've submitted a prior support request but have not receive any response to date. Looking at site support responses, it appears no support has been given for... show more

Asked 5 months ago • Technical Support • 0 answers

Latest Answer

SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.

Hello, I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply. I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees. I noted the following problems in my... show more

Last answered by oishi a 1 years 1 months ago • Technical Support

Featured Question

Cannot clear contents of date fields? In `particular birth date.

As you already know there are various dates on various records in the family trees I have created where the birth date is incorrect. Due to an incompatibility with the gedcom file I used for loading the tree. I think on some occasions the load has populated some date fields with the current date. I was hoping to be able to correct these problems by hand. It appears that there is no way to remove a date from a date field. The software... show more

Best Answer: OK. Thanks. Just checked and it seems to work OK.

Asked 6 years 1 months ago • Technical Support • 17 answers

Discover Answer

Lost changes after up dating from version 4 to version 6 Simanswers.
Asked by Neil Sanderson 5 years 2 months ago • Technical Support
Hi Mike hope your well.
I seemed to have lost all the css changes i made while updating from version 4 to 6. I'm guessing all the changes i made were wiped so i'll have to do them again. Is there a way to make changes that will not overwrite when updating for next time?

It also seems like the categories are not working as well. Is there a module or plugin i should be updating?

Many Thanks Neil

3 answers • Last answered by Mike Feng 5 years 2 months ago
FB Invites for Easysocial - works on my PC (Chrome), but not in incognito mode or on a Macbook. Also, doesn't work on Safari (iphone mob)
Asked by David Hack 5 years 3 months ago • Technical Support
Also - Is there a way to set it so the FB window/frame closes once the message/invite is sent?
1 answers • Last answered by Mike Feng 5 years 3 months ago
Can't invite new users by email
Asked by David Hack 5 years 3 months ago • Technical Support
Screen goes dark, including invite frame, as seen in attached image. Also, clicking anywhere on screen, including on the iframe, makes frame disappear.
9 answers • Last answered by David Hack 5 years 3 months ago
How do I make ParaInvite the default Invite module for EasySocial?
Asked by David Hack 5 years 3 months ago • Technical Support
I've set the Main item ID in the ParaInvite Config but when users click Invite Friends in the EasySocial menu, the ES Invite Friends still comes up.
1 answers • Last answered by Mike Feng 5 years 3 months ago
ProfileURL does not work of Easysocial's Pages.
Asked by abcdef 5 years 3 months ago • Technical Support
I tried ProfileURL on Easysocial. It worked well with profile url and groups url. However, ES has a new feature which allow members to create Pages. And I discovered that ProfileURL does not work on Pages. Is this correct? Any plans to allow it to work? Thanks!
3 answers • Last answered by Mike Feng 5 years 3 months ago
Problems with "Add Video" modal. Page errors. See video link from http://www.keymarwesleyan.org/upload-pics

Asked by virusys 5 years 3 months ago • Technical Support
Uncaught ReferenceError: Hash is not defined
at modal.js:7
(anonymous) @ modal.js:7
upload-pics:306 Uncaught TypeError: Cannot read property 'initialize' of undefined
at HTMLDocument. (upload-pics:306)
at i (jquery.min.js:2)
at Object.fireWith [as resolveWith] (jquery.min.js:2)
at Function.ready (jquery.min.js:2)
at HTMLDocument.K (jquery.min.js:2)
3 answers • Last answered by Mike Feng 5 years 3 months ago
Url is redirecting.
Asked by Brian Anderson 5 years 3 months ago • Technical Support
When going to profile or group page, the url is redirecting to http://discounts4veg[...]&userid=510

For group page: http://discounts4veg[...]p&groupid=1

Any idea what is causing this or how to fix it?

Thank you.

4 answers • Last answered by Mike Feng 5 years 3 months ago
Category thumbnail - upload resize incorrect? Image blurred because it has been resized too small.
Asked by virusys 5 years 3 months ago • Technical Support
Cat 5 - uploaded this one - http://kewc.org/imag[...]catimages/5.png

This is the one being used to fill the category thumbnail - http://kewc.org/imag[...]catimages/5.jpg

This is what it looks like - https://www.screenca[...]/t/HhfTkXrFkzao

1 answers • Last answered by Mike Feng 5 years 3 months ago
500 errors on every invite attempts.
Asked by meg1956 5 years 3 months ago • Technical Support
Hello,
I have installed ParaInvite to my website about 4 months ago. It was working fine and now when I actually ready to go live, everything seem to go wrong. Every invites except Facebook gave me 500 errors. Please help.
5 answers • Last answered by Mike Feng 5 years 3 months ago
Try to change your profile pic - doesn't seem to work on your system or mine. You get to crop it then nothing happens.
Asked by virusys 5 years 3 months ago • Technical Support
1 answers • Last answered by Mike Feng 5 years 3 months ago
Asking questions is very tedious with all the access information to be supplied each time.

What do you think about storing that info in our profile
Asked by virusys 5 years 3 months ago • Technical Support
1 answers • Last answered by Mike Feng 5 years 3 months ago
In ParaInvite, when using the badges, how do I change the destination link?
Asked by Paul Baglin 5 years 3 months ago • Technical Support
At the moment, when the permalink is used, it redirects people to http://www.myurl.com[...]free?view=login which is in fact a login screen.

I want it to redirect to http://www.myurl.com[...]gister-for-free (without the ?view=login). Can I change this somewhere in the backend? If not, which file do I need to change?
11 answers • Last answered by Mike Feng 5 years 3 months ago
Template header blocks window access when trying to add album or photo
Asked by virusys 5 years 3 months ago • Technical Support
See https://www.screenca[...]/t/DIJ7m6NJiqG9
How can I correct this? Try to add photo or album when logged into the frontend.
19 answers • Last answered by Mike Feng 5 years 3 months ago
Ajax problem on Photo thumbnail
Asked by virusys 5 years 3 months ago • Technical Support
See https://www.screenca[...]m/t/MAj8DXtjdqU
22 answers • Last answered by Mike Feng 5 years 3 months ago
Hi,
if I upload a photo larger than 1,5 MB I get errors like Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate..etc
Asked by Enrico 5 years 3 months ago • Technical Support
Full error string: Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 39858177 bytes) in /home/ipzdomgl/public_html/components/com_simcontests/libraries/ImageHandler/Core/ImageWorkshopLib.php on line 128
If I switch php version (now works on 5.5) to a more advanced I get many other
errors.
Thank you in advance
1 answers • Last answered by Mike Feng 5 years 3 months ago
After loading the Simgallery extension to my test site (same domain) I get a blank screen, with an icon, and a create folder icon.
Asked by Aaron Cooper 5 years 4 months ago • Technical Support
Joomla 3.6.5

1 answers • Last answered by Mike Feng 5 years 4 months ago
Hi
I need that the login redirect button of simcontest go to the login page created with community builder and not that of default joomla
Asked by cslab 5 years 4 months ago • Technical Support
4 answers • Last answered by Mike Feng 5 years 4 months ago
On a clean installation of Joomla! 3.6.5 I have installed SIMGenealogy administrator component and System - SIMGenealogy site plugin.

Asked by krikken 5 years 4 months ago • Technical Support
I can't get create / edit family tree, no bottom. No matter what access i choose. The site is not online, only on my internal network
1 answers • Last answered by Mike Feng 5 years 4 months ago
Hi Mike lost my comment window on the previous question
Asked by Colin Girard 5 years 4 months ago • Technical Support
Hi Mike lost my comment window on the previous question. I assume you are done for the day... just so you know latest albums and latest photos where showing, but all showing my profile on top... Now their gone all together again. member sim-gallery tabs are still empty as well.

1 answers • Last answered by Mike Feng 5 years 4 months ago
1. How do i set a max photo dimension? As is, members will load very large photos.
Asked by Colin Girard 5 years 4 months ago • Technical Support
1. How do i set a max photo dimension? As is, members will load very large photos.
2. Also migrating JS photos (approx 3000), how long should it take as it seems to be stuck. (we use maxcdn, not sure if that effects anything)?
58 answers • Last answered by Mike Feng 5 years 4 months ago