Does not work with template joomspirit- full_screen_10. If I use Protostar, it shows up.
I have tried about every setting.

Asked by dave 7 years 7 months ago • Technical Support

13 answers • Last answered by dave 7 years 7 months ago

Family tree does not display on android tablet
Asked by John Woodhead 7 years 10 months ago • Technical Support

I have set up a single item family tree example on your demo page. It is called JW Test and was set up on 23 May 2016.

This was to demonstrate the previous problem here: about viewing trees on an android phone:

https://www.simbunch[...]ion&qid=679

I have just purchased a new Acer android tablet running 5.1 and the problem occurs on this tablet. Please see the attached screen shot.

It is a single item tree and I can view it fine on my PC. However on... show more

17 answers • Last answered by Mike Feng 7 years 9 months ago

How do I display the family tree in an article?
Asked by marin 8 years ago • Technical Support

1 answers • Last answered by Mike Feng 8 years ago

I can not arrange the pictures genealogics
Asked by marin 8 years 1 months ago • Technical Support

See the image. I can not organize the images. They are overlapping. It is very ugly display so the customer. How can I solve this?
I appreciate the help.

**I not yet published. You can not put on the Internet as well. I'm working with localhost.

2 answers • Last answered by Mike Feng 8 years 1 months ago

Family Tree limited # of people.
Asked by duerfamilyreunion 8 years 1 months ago • Technical Support

Hello,
I tried uploading my gedcom file and it said it couldn't be uploaded because there were too many people, that it was limited to 350 people. If thats true how do I get a refund because that is completely useless to me.

1 answers • Last answered by Mike Feng 8 years 1 months ago

Error while uploading gedcom and edit
Asked by szdavid 8 years 2 months ago • Technical Support

Hi,

I created a tree with a gedcom file ; the tree is created but without anything from my gedcom file.

When i click on the EDIT button, error 500

In the apache log :
[Thu Feb 18 15:22:01.068744 2016] [:error] [pid 59631] [client 213.163.174.6:1124] PHP Fatal error: Using $this when not in object context in /var/www/html/joomla/components/com_simgenealogy/libraries/php-gedcom/library/PhpGedcom/Parser/Obje.php on line 59, referer: http://joomla.szerma[...]=tree&tid=8

How to solve this ?

Thanks... show more

1 answers • Last answered by Mike Feng 8 years 2 months ago

Getting Error Message, "please enter a name for your family tree" but there is a name in the appropriate field.
Asked by Paul Fison 8 years 3 months ago • Technical Support

1 answers • Last answered by Mike Feng 8 years 3 months ago

Difficulty with entering correct dates in popup calendar, a must in genealogy when working with others or finding a relation with familys. Error in di
Asked by Peter Lex 8 years 3 months ago • Technical Support

Hello,
Just installed the programm on our site and fill in the first FamilyTree. Error 1: If I check the “living” or not and I choose not living, and enter the date oif death, the window says after opening “person is living”
Error 2: if I donot know the exact date of death, so I have only the year and no month or day I can not close the popup window;
and can not alter the date in the presentation-line.... show more

7 answers • Last answered by Mike Feng 8 years 3 months ago