Questions about SIMGallery
  • Installation problem ?
    Asked by test test 1 months ago Technical Support
    Hello,
    I have tried on numerous occasions to upload and install this product to my website (rophen.uk) but not having any luck.When I try to install via Joomla installation process it uploads to aopprox, 70% then stops with the following error."Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
    Additionally, a 503 Service Unavailable error was encountered while trying to use an Error Document to handle the request.
    Apache Server at... show more
    0 answers
  • Joomla Errors - Parameter must be an arror or an object AND Undefined Variable 06-09-2020
    Asked by Taz Zarkin 5 months ago Technical Support
    Maybe all these errors are connected. When I turn on Joomla Error reporting, I get the following Errors on EVERY page.

    Warning: count(): Parameter must be an array or an object that implements Countable in /web/components/com_simgallery/tables/users.php on line 128

    Warning: count(): Parameter must be an array or an object that implements Countable in /web/components/com_simgallery/tables/users.php

    Notice: Undefined variable: option in /web/plugins/system/simgallery_system/simgallery_system.php on line 246

    Could this be causing the problems? This happens on Joomla 3.9 and PHP 7.2 or 7.3... show more
    0 answers
  • Can Not add more photos to an existing photo album 06-05-2020
    Asked by Taz Zarkin 5 months ago Technical Support
    When I try to add photos to an existing album, the "Add Photos" button does not work. So, I can not add more photos to an existing album.

    Is there a way to fix this?
    0 answers
  • The old JomSocial Albums are recognized by JomSocial Modules, but new SIMGallery/JomSocial Albums are NOT recognized by JomSocial Plugins 05-24-2020
    Asked by Taz Zarkin 6 months ago Technical Support
    I have many JomSocial Modules that are associated with JS Pictures. For example, I have a Module that displays a wall of JS Photos in a Mosaic pattern.

    Suppose there are two albums showing in the JomSocial Album list.

    1) There is a photo album that I created BEFORE installing SIMGallery. This one can be seen by the JomSocial Modules.
    2) There is a photo album that I created AFTER installing SIMGallery. This one can NOT be seen... show more
    0 answers
  • Menu on Top of SIMGallery Picture 05-17-2020
    Asked by Taz Zarkin 6 months ago Technical Support
    Whenever I open a picture using SIMGallery, the menu still lays on top of it. (I have attached a picture)

    This happened to me before two years ago with another site. And I tried to add a custom css using the instructions you provided here, but it does not work this time.

    https://www.simbunch[...]ion&qid=986

    You said to add the following line: .simbunch-wrapper .modal {z-index:20000 !important;}

    However, this time it does not work.

    Can you help me figure... show more
    3 answers Last answered by Taz Zarkin 6 months ago
  • When adding photos to JomSocial, the photos do not show up in Activity stream or on the JomSocial Wall.
    Asked by Taz Zarkin 6 months ago Technical Support
    When adding photos to JomSocial, the photos do not show up in Activity stream or on the JomSocial Wall.

    I have enclosed two pictures to show how it is configured, and how it shows up blank in the activity stream.

    I am using Joomla! 3.9.13, JomSocial 4.7.6, and SIMGallery 6.0.24.

    How do we fix this?
    2 answers Last answered by Taz Zarkin 5 months ago
  • Can I please get my product?
    Asked by Taz Zarkin 6 months ago Technical Support
    I ordered and PAID for SIMGallery, and it is not letting me download the component.

    Can you please help me get the SIMGallery component?
    1 answers Last answered by Taz Zarkin 6 months ago
  • The SIMGallery component is 56.4 MB. Every time I try to download, it stops and fails at EXACTLY 52 MB. This happened 10 times in a row. Please fix!!
    Asked by Taz Zarkin 6 months ago Technical Support
    I really feel like you put a LIMIT on my downloading. EVERY single time that I try to download the SIMGallery component (which is 56.4 MB), your web site will stop the download at EXACTLY 52 MB, and the download will fail. This happened over 10 TIMES IN A ROW.

    I just purchased the SIMGallery component. Why would you guys keep trying to stop me from downloading it? It is very strange. Can you please fix this? Please?
    4 answers Last answered by Taz Zarkin 6 months ago
  • I get the following warnings (see below).
    How to correct ?

    Asked by gius 8 months ago Technical Support
    Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/photos.php on line 54

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/albums.php on line 57

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/photos.php on line 54

    Warning: count(): ... show more
    1 answers Last answered by Mike Feng 8 months ago
  • About the Jomsocial integration:
    Is it compulsory to Migrate JomSocial Photos for making Jomsocial's Albums and Photos showing also on Simgallery?

    Asked by may 8 months ago Technical Support
    Anyway, we already migrated them, but are getting the following bugs:
    A) Timeline photos album tab: you said it displays photos that users uploaded on their JS activity stream. If we post any one from the JS activity stream it does not show in the SIMGALLERY TIMELINE TAB.
    B) When we upload some photo from the Jomsocial activity stream, in the ALBUM SELECT dropdown (SEE SCREENSHOT ATTACHED):
    - we do not see the ones created from SIMGALLERY.
    - anyway, we select the album... show more
    2 answers Last answered by may 8 months ago
  • Notifications button in Top Pane Bug
    Asked by may 8 months ago Technical Support
    when there are NEW notifications, if I click, it just refreshes the counter to zero but does not open the box with the content.
    1 answers Last answered by Mike Feng 8 months ago
  • Item default mode view: I do not understand if it works also for photos (or just for videos).
    Asked by may 8 months ago Technical Support
    On my site, for photo, it works only when refreshing the page or clicking back to navigation.
    2 answers Last answered by may 8 months ago
  • hello.
    Do you know if the videos has the "category" feature?

    Asked by may 9 months ago Technical Support
    1 answers Last answered by Mike Feng 9 months ago
  • Photos modal bugs:
    - "Make profile Picture" and "Edit Button.

    Asked by may 9 months ago Technical Support
    1 answers Last answered by Mike Feng 9 months ago
  • Info timeline photos album
    Asked by may 9 months ago Technical Support
    Hello, could you tell me what the Timeline Photos Album is for?
    1 answers Last answered by Mike Feng 9 months ago
  • Avatar tooltip
    Asked by may 9 months ago Technical Support
    Hello, does anyone know how to make the top pane tooltip box always visible (instead of showing with move over on the name)?
    Thanks a lot to everybody can help. ?
    8 answers Last answered by Mike Feng 9 months ago
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