Technical support for SIMGallery
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Installing SimGallery 7 on a new blank site (Joomla 4.1.5), generates a Server Error 500
Asked by regenboogchat 2 years 2 months ago • Technical SupportNothing seems to get installed (I canm;t see anythign in the database that points to SimGallery), since it's on a clean Joomla without any modules/templates/etc. and the max filesizes in php are all good (100MB), it seems a wider compatibility issue?0 answers
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Hi, after installation of Sim Gallery ver. 7 it breaks the site total down. I could only make it run again through the database
Asked by Leif Elsborg 2 years 10 months ago • Technical SupportIts stills installed but not enabled in the database0 answers -
Installation problem ?
Asked by test test 4 years ago • Technical SupportHello,
I have tried on numerous occasions to upload and install this product to my website (rophen.uk) but not having any luck.When I try to install via Joomla installation process it uploads to aopprox, 70% then stops with the following error."Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an Error Document to handle the request.
Apache Server at... show moreHello,0 answers
I have tried on numerous occasions to upload and install this product to my website (rophen.uk) but not having any luck.When I try to install via Joomla installation process it uploads to aopprox, 70% then stops with the following error."Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an Error Document to handle the request.
Apache Server at rophen.uk Port 443 " this happens continually, -
Joomla Errors - Parameter must be an arror or an object AND Undefined Variable 06-09-2020
Asked by Taz Zarkin 4 years 4 months ago • Technical SupportMaybe all these errors are connected. When I turn on Joomla Error reporting, I get the following Errors on EVERY page.
Warning: count(): Parameter must be an array or an object that implements Countable in /web/components/com_simgallery/tables/users.php on line 128
Warning: count(): Parameter must be an array or an object that implements Countable in /web/components/com_simgallery/tables/users.php
Notice: Undefined variable: option in /web/plugins/system/simgallery_system/simgallery_system.php on line 246
Could this be causing the problems? This happens on Joomla 3.9 and PHP 7.2 or 7.3... show moreMaybe all these errors are connected. When I turn on Joomla Error reporting, I get the following Errors on EVERY page.0 answers
Warning: count(): Parameter must be an array or an object that implements Countable in /web/components/com_simgallery/tables/users.php on line 128
Warning: count(): Parameter must be an array or an object that implements Countable in /web/components/com_simgallery/tables/users.php
Notice: Undefined variable: option in /web/plugins/system/simgallery_system/simgallery_system.php on line 246
Could this be causing the problems? This happens on Joomla 3.9 and PHP 7.2 or 7.3 -
Can Not add more photos to an existing photo album 06-05-2020
Asked by Taz Zarkin 4 years 4 months ago • Technical SupportWhen I try to add photos to an existing album, the "Add Photos" button does not work. So, I can not add more photos to an existing album.0 answers
Is there a way to fix this? -
The old JomSocial Albums are recognized by JomSocial Modules, but new SIMGallery/JomSocial Albums are NOT recognized by JomSocial Plugins 05-24-2020
Asked by Taz Zarkin 4 years 4 months ago • Technical SupportI have many JomSocial Modules that are associated with JS Pictures. For example, I have a Module that displays a wall of JS Photos in a Mosaic pattern.
Suppose there are two albums showing in the JomSocial Album list.
1) There is a photo album that I created BEFORE installing SIMGallery. This one can be seen by the JomSocial Modules.
2) There is a photo album that I created AFTER installing SIMGallery. This one can NOT be seen... show moreI have many JomSocial Modules that are associated with JS Pictures. For example, I have a Module that displays a wall of JS Photos in a Mosaic pattern.0 answers
Suppose there are two albums showing in the JomSocial Album list.
1) There is a photo album that I created BEFORE installing SIMGallery. This one can be seen by the JomSocial Modules.
2) There is a photo album that I created AFTER installing SIMGallery. This one can NOT be seen by the JomSocial Modules.
How can I get the NEW SIMGallery photo albums to be seen by the JS modules? Only 50% of the modules can see the new SIMGallery albums. -
Menu on Top of SIMGallery Picture 05-17-2020
Asked by Taz Zarkin 4 years 4 months ago • Technical SupportWhenever I open a picture using SIMGallery, the menu still lays on top of it. (I have attached a picture)
This happened to me before two years ago with another site. And I tried to add a custom css using the instructions you provided here, but it does not work this time.
https://www.simbunch[...]ion&qid=986
You said to add the following line: .simbunch-wrapper .modal {z-index:20000 !important;}
However, this time it does not work.
Can you help me figure... show moreWhenever I open a picture using SIMGallery, the menu still lays on top of it. (I have attached a picture)3 answers • Last answered by Taz Zarkin 4 years 4 months ago
This happened to me before two years ago with another site. And I tried to add a custom css using the instructions you provided here, but it does not work this time.
https://www.simbunch[...]ion&qid=986
You said to add the following line: .simbunch-wrapper .modal {z-index:20000 !important;}
However, this time it does not work.
Can you help me figure out what to do? Should I add different code in the custom css this time?
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When adding photos to JomSocial, the photos do not show up in Activity stream or on the JomSocial Wall.
Asked by Taz Zarkin 4 years 4 months ago • Technical SupportWhen adding photos to JomSocial, the photos do not show up in Activity stream or on the JomSocial Wall.2 answers • Last answered by Taz Zarkin 4 years 4 months ago
I have enclosed two pictures to show how it is configured, and how it shows up blank in the activity stream.
I am using Joomla! 3.9.13, JomSocial 4.7.6, and SIMGallery 6.0.24.
How do we fix this? -
Can I please get my product?
Asked by Taz Zarkin 4 years 4 months ago • Technical SupportI ordered and PAID for SIMGallery, and it is not letting me download the component.1 answers • Last answered by Taz Zarkin 4 years 4 months ago
Can you please help me get the SIMGallery component? -
The SIMGallery component is 56.4 MB. Every time I try to download, it stops and fails at EXACTLY 52 MB. This happened 10 times in a row. Please fix!!
Asked by Taz Zarkin 4 years 4 months ago • Technical SupportI really feel like you put a LIMIT on my downloading. EVERY single time that I try to download the SIMGallery component (which is 56.4 MB), your web site will stop the download at EXACTLY 52 MB, and the download will fail. This happened over 10 TIMES IN A ROW.4 answers • Last answered by Taz Zarkin 4 years 4 months ago
I just purchased the SIMGallery component. Why would you guys keep trying to stop me from downloading it? It is very strange. Can you please fix this? Please? -
Question: How to show the photos in "view-browse" mode?
Asked by may 4 years 6 months ago • Technical Support 0 answers -
I get the following warnings (see below).
How to correct ?
Asked by gius 4 years 6 months ago • Technical SupportWarning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/photos.php on line 54
Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/albums.php on line 57
Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/photos.php on line 54
Warning: count(): ... show moreWarning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/photos.php on line 541 answers • Last answered by Mike Feng 4 years 6 months ago
Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/albums.php on line 57
Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/photos.php on line 54
Warning: count(): -
Following and followers functions.
I see there're these functions in the source files but don't see any item in the frontend.How do they work?
Asked by may 4 years 6 months ago • Technical Support 2 answers • Last answered by may 4 years 6 months ago -
About the Jomsocial integration:
Is it compulsory to Migrate JomSocial Photos for making Jomsocial's Albums and Photos showing also on Simgallery?
Asked by may 4 years 6 months ago • Technical SupportAnyway, we already migrated them, but are getting the following bugs:
A) Timeline photos album tab: you said it displays photos that users uploaded on their JS activity stream. If we post any one from the JS activity stream it does not show in the SIMGALLERY TIMELINE TAB.
B) When we upload some photo from the Jomsocial activity stream, in the ALBUM SELECT dropdown (SEE SCREENSHOT ATTACHED):
- we do not see the ones created from SIMGALLERY.
- anyway, we select the album... show moreAnyway, we already migrated them, but are getting the following bugs:2 answers • Last answered by may 4 years 6 months ago
A) Timeline photos album tab: you said it displays photos that users uploaded on their JS activity stream. If we post any one from the JS activity stream it does not show in the SIMGALLERY TIMELINE TAB.
B) When we upload some photo from the Jomsocial activity stream, in the ALBUM SELECT dropdown (SEE SCREENSHOT ATTACHED):
- we do not see the ones created from SIMGALLERY.
- anyway, we select the album from the list in which to put the photo and it gets done, but when we open that album by SIMGAL. the photo added there isn't. -
Notifications button in Top Pane Bug
Asked by may 4 years 7 months ago • Technical Supportwhen there are NEW notifications, if I click, it just refreshes the counter to zero but does not open the box with the content.1 answers • Last answered by Mike Feng 4 years 7 months ago -
Item default mode view: I do not understand if it works also for photos (or just for videos).
Asked by may 4 years 7 months ago • Technical SupportOn my site, for photo, it works only when refreshing the page or clicking back to navigation.2 answers • Last answered by may 4 years 7 months ago -
EMBED feature bug: it does not work (it does not look a template bug because the issue persists also with protostar.)
Asked by may 4 years 7 months ago • Technical Support 1 answers • Last answered by Mike Feng 4 years 7 months ago -
hello.
Do you know if the videos has the "category" feature?
Asked by may 4 years 7 months ago • Technical Support 1 answers • Last answered by Mike Feng 4 years 7 months ago -
Item Browse mode: how to do to make it working? Does it work only for videos or also for pictures (on our site it seems only for videos)?
Asked by may 4 years 7 months ago • Technical Support 1 answers • Last answered by Mike Feng 4 years 7 months ago -
Photos modal bugs:
- "Make profile Picture" and "Edit Button.
Asked by may 4 years 7 months ago • Technical Support 1 answers • Last answered by Mike Feng 4 years 7 months ago
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