Technical support for SIMAnswers
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Conflicts with Warp 6 Template
Asked by Edward Stacey 6 years 3 months ago • Technical Support1. profile box is cut off 2. carosel doesn't rotate, nor move with the arrows 3. weird red box4 answers • Last answered by Mike Feng 6 years 3 months ago
4. Ask Question box looks like that, but works.
5 & 6 - Installed the Answers on a Fresh Copy of the warp 6 template - I noticed that the 'Super User' name is broken into two parts. Mike, I can follow instructions pretty good, I hope you can help me find where my template is breaking Answers.. Thank you. -
Modal Login not working with SIMAnswers
Asked by Edward Stacey 6 years 3 months ago • Technical SupportI use a Modal Login on the site - it works GREAT with Every App on the site, Including SIMGallery - but only Flashes and vanishes if I have SIMAnswers up. I cannot figure out why.2 answers • Last answered by Edward Stacey 6 years 3 months ago -
Jomsocial Menu on SIMAnswers not working properly
Asked by Edward Stacey 6 years 3 months ago • Technical SupportIf the Jomsocial toolbar has a drop-down selection - the menu item doesn't work, If I click on it, only the dropdown happens, the selections in the drop down work. - The JS toolbar in SIMGallery works !2 answers • Last answered by Edward Stacey 6 years 3 months ago
You can see this by logging on - Hover on 'Community' from the top menu, Select SIMAnswers - to see it work, select SIMGallery
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How can i change the color of awesome icons? Here in the demo are black, on my site they are white?
where can i change the "categories" ?
Asked by beniaminqb 6 years 8 months ago • Technical SupportI would like the awesome icons to be black like here, and a bigger space between the name of the user logged in and the "ask a question" button, like in your demo. I know is somehow related to my template, but maybe you can help. And I can not find the the words "categories" appearing in the mobile version to translate it. Thank you for your help2 answers • Last answered by Mike Feng 6 years 8 months ago -
Simbunch Answers won't let me create any category. Whenever I try to create a category I get an error.
Asked by mansheb 7 years 2 months ago • Technical SupportSimbunch Answers won't let me create any category. Whenever I try to create a category I get the following error: Invalid `parent_id` [0] in SIMAnswersTableCategories::check()5 answers • Last answered by Mike Feng 7 years 2 months ago
Even if I try to click on a link that creates sample categories, while it says the creation was successful, however not even a single category would have been created. -
Lost changes after up dating from version 4 to version 6 Simanswers.
Asked by Neil Sanderson 7 years 8 months ago • Technical SupportHi Mike hope your well.3 answers • Last answered by Mike Feng 7 years 8 months ago
I seemed to have lost all the css changes i made while updating from version 4 to 6. I'm guessing all the changes i made were wiped so i'll have to do them again. Is there a way to make changes that will not overwrite when updating for next time?
It also seems like the categories are not working as well. Is there a module or plugin i should be updating?
Many Thanks Neil
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Error. There was a problem processing your payment. Please try again.
Asked by internetiza 8 years 1 months ago • Technical SupportHello,7 answers • Last answered by Mike Feng 8 years 1 months ago
I have two problems:
1 - I can not make the payment in real mode or in sandbox mode. Show me this error:
Error. There was a problem processing your payment. Please try again.
2 - No send email to users Q & A
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When I began installing SimAnswers which looks like a great extension for my site I get the following .... community_userpoints' doesn't exist
Asked by Paul Stallibrass 8 years 4 months ago • Technical Supportthe whole message is .... community_userpoints' doesn't exist SQL=SELECT count(`id` ) as `count` FROM `__community_userpoints` WHERE `action_string` = 'com_simanswers.participation'1 answers • Last answered by Mike Feng 8 years 4 months ago
Don't need you to dig around my database for me, sure I can manage on my own.
Have you seen this error before? Thanks -
Category Selection
Asked by ischoolindia 9 years 7 months ago • Technical SupportHi There,5 answers • Last answered by Mike Feng 9 years 7 months ago
How to ask a question directly without selecting any category?
How to remove this category selection criteria for our end users?
Kind Regards,
iSchoolIndia. -
Where's the installation guide on the site? The link given in INSTALL.txt has none. The Configuration & Setup page under it is empty.
Asked by ilogy 9 years 8 months ago • Technical SupportPlease, provide either the link to the instructions, or briefly describe the installation process!1 answers • Last answered by Mike Feng 9 years 8 months ago -
Proper Documentation and Error Details...
Asked by ischoolindia 9 years 9 months ago • Technical SupportFirst:1 answers • Last answered by Mike Feng 9 years 9 months ago
Purchased SIM answer but not received any documentation either on website or in download. Please provide the correct documentation for installation an and setup.
1.Strict Standards: Declaration of SIMAnswersController::display() should be compatible with JControllerLegacy::display($cachable = false, $urlparams = Array) in /public_html/administrator/components/com_simanswers/controller.php on line 15
Leaderbord Error:Strict Standards: Only variables should be assigned by reference /components/com_simanswers/helpers/simanswers.php on line 41
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To highlight the Answers tab by default.
Asked by elevati 9 years 9 months ago • Technical SupportWe have already updated that code, but still the answers tab is not selected. FYI kindly check this URL: http://adoption.com/answers/ once the page is loaded click any one of the category int he left side , there you can see the Answers tab is not highlighted and loaded.9 answers • Last answered by Mike Feng 9 years 9 months ago -
Hi mike i'm just have a problem with all the modules disappearing on my Q&A Front page.
Asked by Neil Sanderson 9 years 10 months ago • Technical SupportThe problem i am having is:4 answers • Last answered by Mike Feng 9 years 10 months ago
1. The jomsocial nav bar is not loading above the Frontpage Q&A.
2. The column to the right is not showing either.
It was all working fine then all of a sudden just stopped working.
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Leaderboard module crash SimAnswer frontpage
Asked by dcjcyu 9 years 11 months ago • Technical SupportI have a Q&A menu item (Navigation bar) that is linked to SimAnswer frontpage. The frontpage works fine if the Leaderboard is not assigned to the frontpage. Otherwise, if the Leaderboard module is assigned to the SimAnswer frontpage, then it becomes "3 answers • Last answered by Mike Feng 9 years 10 months ago
The website cannot display the page", as you can see now if you click "Q & A" on the top navigation bar.
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