My custom URLs are not directing to the proper page. It's going to my 404 error page. Could you please help find out why?

I checked to make sure the plugin is in the first position. It wasn't but moved it to the first position and it didn't fix it. The event I recently created and created the custom URL is: http://www.suiteeven[...]estore-recommit

I changed it to: http://www.suiteeven[...]m/ibwppibermuda

Please note that you did some custom work with ProfileURL on my site.