• Simbunch Answers won't let me create any category. Whenever I try to create a category I get an error.
    Asked by mansheb 2 days ago Technical Support
    Simbunch Answers won't let me create any category. Whenever I try to create a category I get the following error: Invalid `parent_id` [0] in SIMAnswersTableCategories::check()
    Even if I try to click on a link that creates sample categories, while it says the creation was successful, however not even a single category would have been created.
    5 answers Last answered by Mike Feng 1 days ago
  • Parainvite setup with Microsoft has locked me out of the administrator area of joomla?
    Asked by James 2 days ago Technical Support
    Hi there, I am using parainvite on my easysocial and joomla site. I tried adding the Microsoft id and secret key and now I cannot access the backend of my joomla site. I keep getting this page here: https://cl.ly/3j1B300S3z27

    I also tried the microsoft link on the frontend of my site and get this 404 error here: https://cl.ly/3j1B300S3z27

    I also see you have a professional service to add all of these setups for me and I was wondering how much this costs... show more
    1 answers Last answered by Mike Feng 1 days ago
  • Hello, I do not get ProfileURL installed. If you are using the Joomla Extension Manager (Joomla! 3.7.5), I get an error message, see my photo.
    Asked by Roeder 2 days ago Technical Support
    Hello, I do not get ProfileURL installed. If you are using the Joomla Extension Manager (Joomla! 3.7.5), I get an error message, see my photo. It is a whole new Joomla! Installation, because I got the same version with the original version and I thought that a new installation can fix the error.
    5 answers Last answered by Roeder 1 days ago
  • Joomla Flexible SSL and Jomla 2.5 problem
    Asked by Vladimir 1 weeks ago Pre-Sales
    Dear Sirs,
    I installed your "Joomla Flexible SSL" plugin and set up as requested on Joomla 2.5. I cannot see the page properly. The web page is:
    https://www,antiage.co.rs/
    Best regards,
    Vladimir
    1 answers Last answered by Mike Feng 1 weeks ago
  • Some Parainvite services not working
    Asked by Moni Johnson 1 weeks ago Technical Support
    When attempting to send invitations, my Facebook and Manual Entry icons do not do anything. Every other icon works. I have tried with multiple templates to ensure this was not a plugin or script issues. Same results. Any ideas?
    8 answers Last answered by Moni Johnson 1 weeks ago
  • after i enable the sim gallery modules, all of them the activity stream of my jomsocial website disppears. it is not visible. why is this so please
    Asked by Knowhow 2 weeks ago Technical Support
    after i enable the sim gallery modules, all of them the activity stream of my jomsocial website disppears. it is not visible. why is this so please it . plus i also cant upload photos through the extension after intergration,why
    i cant change the profile picture and upload videos.

    6 answers Last answered by Mike Feng 3 days ago
  • plgSystemCloudFlareUniSSL_system has a deprecated constructor
    Asked by Néstor Acevedo 3 weeks ago Other - Electronics
    Hi, I have installed this plugin on my Joomla Web Site. Currently my host (GoDaddy) is configured with PHP7 and some extensions on my website. An extension developer informed to me about this issue.

    Do you have any plan to update this class constructor?
    1 answers Last answered by Mike Feng 2 weeks ago
  • Do you have any suggestions on what can be done to extend the types of pages Profile URL can work on?
    Asked by Sarah 4 weeks ago Technical Support
    Hi Mike,

    I have been a customer for a few years now and I am using Profile URL for my Jomsocial events, profiles and group pages. I also use jTicketing for my events extension and we are going with native events instead of Jomsocial events. Doing so means that I can no longer use Profile URL for my event pages so I need for either you or my dev team to customize Profile URL to work on my site regardless... show more
    1 answers Last answered by Mike Feng 4 weeks ago
  • Date of an album
    Asked by Tegger 1 months ago Technical Support
    Hello Mike,
    how can be set up the order of the albums?
    We are uploading many pictures from the past and setting up the dates, but the order of the albums are sorted by dates of the uploads. We want to the albums be sorted by dates.

    + when we set up the date to an album the little calendar sometimes sticks out of the display. See attached picture.

    Thanks,
    Tegger
    10 answers Last answered by Mike Feng 4 weeks ago
  • Profile link in other components is showing up as only the domain name without vanity url or any other profile link.
    Asked by omni kneeland 1 months ago Technical Support
    I presume that other components like kunena forum, etc, would be linking to profiles using the vanity urls, but they aren't linking to profiles at all and instead are showing username as a link to http://mysite.com Please will you have a look and advise. Thanks!
    3 answers Last answered by Mike Feng 1 months ago
  • Sim Popshops urls never resolve to destination.
    Asked by j_hachkowski 1 months ago Pre-Sales
    We're testing the simpopshops component and the rakuten popshops integration. Currently on Joomla 3.7 and when attempting to add a product to cart the product works. The checkout function also works, but upon attempting to checkout the destination url never resolves. To replicate:

    Go to here: mylittleflowerstore.com/index.php/flowers?cat=12070
    Click on a product
    Click on Add to cart
    Click cart button (bottom right hand side)
    Click the large checkout button
    Click the Buy This or the Buy All Button
    --this will open but never resolves to the... show more
    12 answers Last answered by j_hachkowski 4 weeks ago
  • Is there any way we can collect a name and a title for a review from guests?
    Asked by classixuk 1 months ago Suggestions
    I really like this component, but I don't feel it's going to be useable if we cannot collect a name and email from the guest who leaves a review?
    Is there any way this could be added in the input form?
    Your Name:
    Your Email:
    Title of your review:
    Your Review:
    And then on the review page, there would be a display of the name, title and review?
    For people who are using this to get reviews of their products/services, it sure would be handy to have... show more
    3 answers Last answered by Mike Feng 1 months ago
  • Basic questions that documentation would resolve...
    Asked by dcole@observechange.org 1 months ago Technical Support
    How can I link the module to my SendGrid account?

    Also, how do I modify the appearance. I was able to nearly delete the header and description by inserting a space in these fields; however, I cannot get rid of the rocket icon. Moreover, I would like to modify the appearance of the front-end fields and button, if possible.

    Lastly, you should modify your forum form... There is zero need for me to share my site credentials for these questions to be... show more
    2 answers Last answered by dcole@observechange.org 1 months ago
  • Hi Guys,
    I have a php error when trying to run the component on my test site. See below:

    Asked by classixuk 1 months ago Technical Support
    The error I am getting is:
    Warning: DOMDocument::loadHTML() expects parameter 2 to be long, string given in /home3/hairdcom/public_html/parkeranddicce/components/com_simratings/helpers/simratings.php on line 390
    I also noticed that the anchor tag #ratethis does not lead anywhere when pressed it (I have the same problem on your demo site).
    The site is currently offline as it's being developed. http://hairdressingw[...]rator/index.php
    Thanks,
    Chris
    5 answers Last answered by classixuk 1 months ago
  • Trouble in using some of SimGallery features
    Asked by Jochen 1 months ago Technical Support
    I like SimGallery very much, but I have trouble in using some of it´s features.
    I can not delete a single picture. It works fine to delete whole albums, but not with a single picture.
    Also I cannot move a picture to another album. There is a popup flashing up, but only for a very short moment.
    Can you please help?
    Please check out with the test user account.
    8 answers Last answered by Mike Feng 1 months ago
  • Video not uploading for anything over 8M and some contest entries erase without reason.
    Asked by sheldon young 2 months ago Technical Support
    I thought it best to do a screencast about this issue:

    P1: https://www.screenca[...]/t/QcUeg947wtP8
    P2: this is not uploading for me currently - but as you can see from attached image, when I go back to view the video in the contest it says "no longer exist". The 1st video you saw me upload in the screencast works fine... its a second video that gets erase with no reason...
    1 answers Last answered by Mike Feng 2 months ago
  • How to add existing person as partner or parent etc? Is there any way to change relations (make the lines) after person box creation?
    Asked by Seppo 2 months ago Technical Support
    Example of situation; I create a person, and then 2 parents for the that person. Then there is a sibling for the same person, but with different father (ex of the other partner). In current system I found no way to make all connections: I can add sibling to the 1st created person, but there is no way to indicate father to that sibling (from the existing ones). Also, it is not possible to determine one's ex or current partner... show more
    3 answers Last answered by Mike Feng 2 months ago
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