• Why am I getting error: 1054 Unknown column 'hits' in 'field list' when selecting a gallery?

    Asked by Greg Stratakes 2 days ago Technical Support
    I just migrated http://www.gulfcoastcorveteclub.com to Joomla 3.7.5. We have a page, Photos, that displays all the album categories. I can select the album link in one of the categories, and all the albums in that category are displayed. When I select one of the albums to see the pictures in that album, I get the error: 1054 Unknown column 'hits' in 'field list'

    The site is using Community Builder 2.1.3+build.2017.08.10, and I upgraded to the latest version of... show more
    2 answers Last answered by Greg Stratakes 23 hours ago
  • Date of an album
    Asked by Tegger 5 days ago Technical Support
    Hello Mike,
    how can be set up the order of the albums?
    We are uploading many pictures from the past and setting up the dates, but the order of the albums are sorted by dates of the uploads. We want to the albums be sorted by dates.

    + when we set up the date to an album the little calendar sometimes sticks out of the display. See attached picture.

    Thanks,
    Tegger
    9 answers Last answered by Tegger 22 hours ago
  • Profile link in other components is showing up as only the domain name without vanity url or any other profile link.
    Asked by omni kneeland 1 weeks ago Technical Support
    I presume that other components like kunena forum, etc, would be linking to profiles using the vanity urls, but they aren't linking to profiles at all and instead are showing username as a link to http://mysite.com Please will you have a look and advise. Thanks!
    3 answers Last answered by Mike Feng 6 days ago
  • Sim Popshops urls never resolve to destination.
    Asked by j_hachkowski 1 weeks ago Pre-Sales
    We're testing the simpopshops component and the rakuten popshops integration. Currently on Joomla 3.7 and when attempting to add a product to cart the product works. The checkout function also works, but upon attempting to checkout the destination url never resolves. To replicate:

    Go to here: mylittleflowerstore.com/index.php/flowers?cat=12070
    Click on a product
    Click on Add to cart
    Click cart button (bottom right hand side)
    Click the large checkout button
    Click the Buy This or the Buy All Button
    --this will open but never resolves to the... show more
    12 answers Last answered by j_hachkowski 1 days ago
  • Is there any way we can collect a name and a title for a review from guests?
    Asked by classixuk 2 weeks ago Suggestions
    I really like this component, but I don't feel it's going to be useable if we cannot collect a name and email from the guest who leaves a review?
    Is there any way this could be added in the input form?
    Your Name:
    Your Email:
    Title of your review:
    Your Review:
    And then on the review page, there would be a display of the name, title and review?
    For people who are using this to get reviews of their products/services, it sure would be handy to have... show more
    3 answers Last answered by Mike Feng 2 weeks ago
  • Basic questions that documentation would resolve...
    Asked by dcole@observechange.org 2 weeks ago Technical Support
    How can I link the module to my SendGrid account?

    Also, how do I modify the appearance. I was able to nearly delete the header and description by inserting a space in these fields; however, I cannot get rid of the rocket icon. Moreover, I would like to modify the appearance of the front-end fields and button, if possible.

    Lastly, you should modify your forum form... There is zero need for me to share my site credentials for these questions to be... show more
    2 answers Last answered by dcole@observechange.org 2 weeks ago
  • Hi Guys,
    I have a php error when trying to run the component on my test site. See below:

    Asked by classixuk 3 weeks ago Technical Support
    The error I am getting is:
    Warning: DOMDocument::loadHTML() expects parameter 2 to be long, string given in /home3/hairdcom/public_html/parkeranddicce/components/com_simratings/helpers/simratings.php on line 390
    I also noticed that the anchor tag #ratethis does not lead anywhere when pressed it (I have the same problem on your demo site).
    The site is currently offline as it's being developed. http://hairdressingw[...]rator/index.php
    Thanks,
    Chris
    5 answers Last answered by classixuk 3 weeks ago
  • Trouble in using some of SimGallery features
    Asked by Jochen 3 weeks ago Technical Support
    I like SimGallery very much, but I have trouble in using some of it´s features.
    I can not delete a single picture. It works fine to delete whole albums, but not with a single picture.
    Also I cannot move a picture to another album. There is a popup flashing up, but only for a very short moment.
    Can you please help?
    Please check out with the test user account.
    8 answers Last answered by Mike Feng 3 weeks ago
  • Video not uploading for anything over 8M and some contest entries erase without reason.
    Asked by sheldon young 4 weeks ago Technical Support
    I thought it best to do a screencast about this issue:

    P1: https://www.screenca[...]/t/QcUeg947wtP8
    P2: this is not uploading for me currently - but as you can see from attached image, when I go back to view the video in the contest it says "no longer exist". The 1st video you saw me upload in the screencast works fine... its a second video that gets erase with no reason...
    1 answers Last answered by Mike Feng 4 weeks ago
  • How to add existing person as partner or parent etc? Is there any way to change relations (make the lines) after person box creation?
    Asked by Seppo 4 weeks ago Technical Support
    Example of situation; I create a person, and then 2 parents for the that person. Then there is a sibling for the same person, but with different father (ex of the other partner). In current system I found no way to make all connections: I can add sibling to the 1st created person, but there is no way to indicate father to that sibling (from the existing ones). Also, it is not possible to determine one's ex or current partner... show more
    3 answers Last answered by Mike Feng 4 weeks ago
  • Facebook invite does not translate the text and image on FB window.
    Asked by lucerna 4 weeks ago Technical Support
    I have translated the text on the language files, inserted a image on the scheme, but on matter what I do the facebook window shows like the attached screenshot. I've attached a screenshot from the configuration as well. Also, is it possible to use a pre-defined message text? So the user don't need to type anything and we use a pre-defined message that is sent to all invited people?
    Please help.
    3 answers Last answered by Mike Feng 3 weeks ago
  • It will not upload vids over 10M and When vid is successfully added to contest and try to view, it comes up "no longer exist"... it erased.
    Asked by sheldon young 1 months ago Technical Support
    I must admit I'm a bit sceptical about the hosting environment and not sure if I set it up correctly. I took your recommendation and got the VPS with interserver ... its my 1st VPS so maybe I missed something and it's causing the component to not work correctly. However your help would be greatly appreciated on just setting this up to be a simply video contest with points purchase site..

    My cpanel access:
    Url: azzshakerz.com/camel
    User: azzshaking
    Pass: K5p3l7s7s4

    U can change anything... show more
    2 answers Last answered by Mike Feng 1 months ago
  • Your description tells "Access to upgrades and support for 1 domain". Does this mean I can install the product only on 1 domain, or same of support
    Asked by Seppo 1 months ago Pre-Sales
    Thus, if the product is purchased can it be installed on more that 1 domain?
    2 answers Last answered by Seppo 1 months ago
  • Amazon S3 data in SimGallery configuration
    Asked by Philippe Couturiaux 1 months ago Technical Support
    Hello,
    About storing photos on Amazon S3.
    Can you confirm that the exact data are:
    Bucket: <myS3bucketname>
    End Point: s3.eu-west-2.amazonaws.com (for London European Union West)
    Thank you for your help.
    Best regards.
    1 answers Last answered by Mike Feng 1 months ago
  • Pages and Groups do not work with this extension via Easysocial
    Asked by Artenen 1 months ago Technical Support
    This doesn't work no matter how I've got it configured.
    1 answers Last answered by Mike Feng 1 months ago
  • How can I configure the OpenGraph function to take an album into Facebook?
    Asked by Jochen 1 months ago Technical Support
    I tried, but instead of the fotos, my profile picture was handed over to Facebokk, wihich makes no sense.

    This is the URL
    https://www.fotonaut[...]pid=8&aid=2
    1 answers Last answered by Mike Feng 1 months ago
  • How to get refund ??
    Asked by arasarak 1 months ago Pre-Sales
    How to get refund ??
    1 answers Last answered by Mike Feng 1 months ago
  • is it compatible for Joomla! 2.5.9
    Asked by arasarak 1 months ago Pre-Sales
    Please help me because i have purchase that 6 month support extension
    1 answers Last answered by Mike Feng 1 months ago
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