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The page is dead :-(((
Asked 10 months ago • Technical Support • 0 answers

Latest Answer

SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.
Hello, I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply. I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees. I noted the following problems in my... show more
Last answered by oishi a 2 years 4 months ago • Technical Support

Featured Question

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I am getting an error when trying to view profiles which have a ProfileURL
Hi guys, When a user attempts to browse to their own profile after setting their ProfileURL, it causes the browser to go into a redirect loop with the error code "ERR_TOO_MANY_REDIRECTS". This does not happen to users who have not set a ProfileURL, but only those who have set a ProfileURL. If i disable the ProfileURL plugins, users who had set a ProfileURL are able to view their own profile again. Please help. Thanks Adam
Best Answer: Hi Problem fixed, please have a look. Please make sure that the ProfileURL system plugin is re-ordered to be the first of your system plugins.
Asked 8 years 9 months ago • Technical Support • 2 answers
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  • Does Simcontest supports Joomla Multilanguage feature?
    Asked by codebay 5 years 1 months ago • Technical Support
    I don't find any way to select the language when I am creating a contest. I don't know if I configured something wrong or there is not language support.
    4 answers • Last answered by Mike Feng 5 years 1 months ago
  • My site is running your contest application, we ran a contest but we can not see the winners. Your demo shows the winners. How do I enable this?
    Asked by goldenstatefire 5 years 1 months ago • Technical Support
    2 answers • Last answered by Mike Feng 5 years 1 months ago
  • Which of the Point System is Working for SIMContest and do i get the download Point system plugin that i can use for the contest
    Asked by Solomon 5 years 3 months ago • Technical Support
    Which of the Point System is Working for SIMContest and do i get the download Point system plugin that i can use for the contest
    0 answers
  • Say i hv registered my parainvite license for www.abc.com , does it mean i cannot use it for a subdomain of it, say www.demo.abc.com ?
    Asked by vinod senthil 5 years 3 months ago • Technical Support
    1 answers • Last answered by Mike Feng 5 years 3 months ago
  • Invite Scheme - Publish / Unpublish Ability
    Asked by Joshua Myers 5 years 3 months ago • Technical Support
    There doesn't appear to be a way to publish/unpublish a scheme. The schemes appear to be published upon creation and the only option available to unpublish a scheme is to delete it using the trash button. Since creating a scheme involves multiple steps, I don't want to delete it, if unpublishing it is available. File attached. Please advise.
    2 answers • Last answered by Joshua Myers 5 years 3 months ago
  • we get the following error when trying to install the plugin:

    Warning
    Unknown column 'accesstokens' in 'field list'
    Package Install: There was an

    Asked by wooservers 5 years 3 months ago • Technical Support
    4 answers • Last answered by wooservers 5 years 3 months ago
  • Integration problem with easysocial
    Asked by j 5 years 4 months ago • Technical Support
    Hello, again I am having another integration problem with easysocail. I have made simgallery the default but when I login as my test user I do not see any of the button to create galleries. I have made a menu item for the gallery dashboard also but still not luck. I have used the test user info
    username: test1
    password: test1
    when I scroll to photos and timeline photos I get a page like this -... show more
    Hello, again I am having another integration problem with easysocail. I have made simgallery the default but when I login as my test user I do not see any of the button to create galleries. I have made a menu item for the gallery dashboard also but still not luck. I have used the test user info
    username: test1
    password: test1
    when I scroll to photos and timeline photos I get a page like this -
    http://www.clipular.[...]ohLt9eP4wKzSyjg
    and there are no create galleries buttons on the page.
    13 answers • Last answered by Mike Feng 5 years 4 months ago
  • Error with setup integration with easysocail
    Asked by j 5 years 4 months ago • Technical Support
    Hello , I have been having a problem with the setup of the gallery with easysocail. I want ti to look like it does on your site with the create a gallery button etc. I made a test user up on my site and logged in to test uploading a photo but when I get to the pages there are no button and bunch of errors. I have provided a screenshot -... show more
    Hello , I have been having a problem with the setup of the gallery with easysocail. I want ti to look like it does on your site with the create a gallery button etc. I made a test user up on my site and logged in to test uploading a photo but when I get to the pages there are no button and bunch of errors. I have provided a screenshot -

    http://www.clipular.[...]m8m_htMP9UyYgH8

    Also there is no create a album button
    3 answers • Last answered by Mike Feng 5 years 4 months ago
  • Is simgallery compatible with jomsocial 4.5? if so, is it possible that simgallery works with the jomsocial point system?
    thank you very much.

    Asked by alfayuso 5 years 4 months ago • Technical Support
    1 answers • Last answered by Mike Feng 5 years 4 months ago
  • The stars above at Raings are not displayed, so no rating is possible.

    Asked by andreas.farr 5 years 4 months ago • Technical Support
    Hello,
    After I plugged in the plugin, there is a technical problem.
    The stars above at Raings are not displayed, so no rating is possible.
    I have approved the rating of guests (options).
    Also, the delete key does not work when logged in frontend.
    What can you do to solve the problem?
    The site is a customer site, so I can only give you access to Joomla. Access data in the system. Please tell me what you have changed.


    Thanks for the support

    Andreas Farr... show more
    Hello,
    After I plugged in the plugin, there is a technical problem.
    The stars above at Raings are not displayed, so no rating is possible.
    I have approved the rating of guests (options).
    Also, the delete key does not work when logged in frontend.
    What can you do to solve the problem?
    The site is a customer site, so I can only give you access to Joomla. Access data in the system. Please tell me what you have changed.


    Thanks for the support

    Andreas Farr
    1 answers • Last answered by Mike Feng 5 years 4 months ago
  • Language Overrides of ParaInvite's Site Constants are Not Respected
    Asked by Joshua Myers 5 years 4 months ago • Technical Support
    I've entered language overrides to tweak front end displays and to change SIMBUNCH to our site name, CoolStrudel. These overrides are not respected. I've provided a zip file of screen shot examples for your review. Please advise.
    4 answers • Last answered by Joshua Myers 5 years 4 months ago
  • Photo
    When I hover my Mouse Cursor over the SIMGallery User Pop-up Button, the User Pop-up Button disappears... 04-18-2018
    Asked by Taz Zarkin 5 years 5 months ago • Technical Support
    When I hover my Mouse over the SIMGallery User Pop-up Button, the User Pop-up Button disappears.

    The moment my Mouse Cursor leaves the User Pop-up Button, the Button will completely vanish into nothing. It totally disappears into cyber space.

    8 answers • Last answered by Mike Feng 5 years 5 months ago
  • Post Activities on Wall for Easysocial doesn´t work
    Asked by ricardo15 5 years 5 months ago • Technical Support
    Hello,
    can I ask how it is working Post Activities on Wall for Easysocial? Because I add entry in contests and nothing displayed on my dashboard in Easysocial.

    I have other issue to resolve:
    - I cannot get to translate the string "Vote" in my dashboard under my submissions. The string is in the bottom of the entry next to the left days.

    Thank you for resolving this.
    3 answers • Last answered by Mike Feng 5 years 5 months ago
  • Uninstalling SIMGallery
    Asked by jthm0138 5 years 5 months ago • Technical Support
    How do I uninstall SIMGallery? It has NONE of the EasySocial integration that was advertised, while installed it breaks a great many things on the site, and when I uninstall SIMGallery it completely kills my site.
    9 answers • Last answered by jthm0138 5 years 5 months ago
  • Invite Friends returns "You have no GOOGLE contacts."
    Asked by Joshua Myers 5 years 5 months ago • Technical Support
    This issue was resolved about a month ago by adding the Contacts API. The Google+ API is now encountering an error. I've made no changes to the google setup or config importing. Please review the google invite friends process and advise. I've provided two screen shots.
    Regards,
    Joshua
    6 answers • Last answered by Joshua Myers 5 years 5 months ago
  • Support on Simcontests
    Asked by Solomon 5 years 5 months ago • Technical Support
    1. How do i add point to user from Joomla backend
    2. How can I change the name "point" to "Credit"
    3. Can I use it with AUP(alpha user point) or jomsocial point with SIMContest, (if No, how can I achieved make it so)
    1 answers • Last answered by Mike Feng 5 years 5 months ago
  • I need database query to pull all the members in a tree..?
    Asked by Balaraju Kasula 5 years 5 months ago • Technical Support
    Hi All,

    In admin side we want display all members in the tree. We have tried but no luck. Can you please provide sql query to pull the all the members in a tree.

    Thanks
    3 answers • Last answered by Mike Feng 5 years 5 months ago
  • Photo
    Uploading GED file just spins
    Asked by steadman 5 years 5 months ago • Technical Support
    I am trying to upload ged file and it just sits and loads
    17 answers • Last answered by Mike Feng 5 years 5 months ago
  • Photo
    How can i change the color of awesome icons? Here in the demo are black, on my site they are white?

    where can i change the "categories" ?

    Asked by beniaminqb 5 years 5 months ago • Technical Support
    I would like the awesome icons to be black like here, and a bigger space between the name of the user logged in and the "ask a question" button, like in your demo. I know is somehow related to my template, but maybe you can help. And I can not find the the words "categories" appearing in the mobile version to translate it. Thank you for your help
    2 answers • Last answered by Mike Feng 5 years 5 months ago
  • Issues with SIMGenealogy and JoomlaShine JSN Templates?
    Asked by jaccobb 5 years 5 months ago • Technical Support
    I can't get this extension to work properly with any joomlashine template. When you click the "Create New" button a pop up appears, then it disappears.
    11 answers • Last answered by Mike Feng 5 years 5 months ago
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