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Hello,

Using the Quick Logon google service from the home page, the user receives a unexpected display.
Asked by Joshua Myers 2 years 6 months ago • Technical Support
When the user returns to the site, a message is rendered regarding account activation via email. The email, however, only displays the language strings for the Subject and Body, with no link. Please review provided screen shots and advise.

Regards,
Joshua

1 answers • Last answered by Mike Feng 2 years 6 months ago
Am I able to sort out my album in some rule?
Asked by vowswu 2 years 7 months ago • Technical Support
2 answers • Last answered by Mike Feng 2 years 7 months ago
Family Tree Icon not showing in Jomsocial
Asked by Balaraju Kasula 2 years 7 months ago • Technical Support
Hello,

We have configured Jomsocial and installed Simgenealogy plugin to enable the icon family but there is icon in Jomsocial dashboard. Can you please check once
1 answers • Last answered by Mike Feng 2 years 7 months ago
Is it possible to display categories individually on one page

Asked by Peugeot-Club 2 years 7 months ago • Technical Support
Like this

- Club (is displayed)
--past years
--- 2016

- Memebers (is displayed)
-- Schmid
-- Mya
1 answers • Last answered by Mike Feng 2 years 7 months ago
ProfileURL only works for one language, and I get 1064 error message:
You have an error in your SQL syntax
Asked by Herno 2 years 8 months ago • Technical Support
I installed URL profile for Community Builder. But it only works for one language of the site, in the form 3w.monsite.com/fr/username. The other languages, bring back to the profile of the first language, the profile in French.

Likewise, for Community Builder groups, I get the following error message when displaying the short url of the group:

1064
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ''... show more

I installed URL profile for Community Builder. But it only works for one language of the site, in the form 3w.monsite.com/fr/username. The other languages, bring back to the profile of the first language, the profile in French.

Likewise, for Community Builder groups, I get the following error message when displaying the short url of the group:

1064
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1

How to correctly reorder the plugin and solve these problems? I
12 answers • Last answered by Mike Feng 2 years 6 months ago
Unable create family tree
Asked by Balaraju Kasula 2 years 8 months ago • Technical Support
We have configure test server here http://kranthidhamam.com/familytree there is no link or button to create tree on this page http://kranthidhamam[...]ytree/dashboard so please let me know where i have to create family tree...?

The user details are :

user : nani
password : password123

Thanks

5 answers • Last answered by Mike Feng 2 years 8 months ago
When submitting an entry in to a contest. the user is not able to select any of the Categories: * The tags or categories show, but are not selected.
Asked by goldenstatefire 2 years 8 months ago • Technical Support
http://www.wildfirei[...]p;layout=submit

The categories just turn grey and not blue like in your demo.
1 answers • Last answered by Mike Feng 2 years 8 months ago
I have purchased SIMGenealogy and what to upload a GEDCOM with 243 individuals multiple families and children. The import start buts hangs midway. The
Asked by jkimathi 2 years 9 months ago • Technical Support
I have purchased SIMGenealogy and what to upload a GEDCOM with 243 individuals multiple families and children. The import start buts hangs midway. The file is attached.

- Go to http://karikodynasty.eu5.net/
- Login with Username / Password given in this ticket
- Go to menu GENEALOGY
- Try to upload the attached file
- The connection hangs
1 answers • Last answered by Mike Feng 2 years 9 months ago
I have purchased SIMGenealogy and what to upload a GEDCOM with 243 individuals multiple families and children. The import start buts hangs midway.
Asked by jkimathi 2 years 9 months ago • Technical Support
I have purchased SIMGenealogy and what to upload a GEDCOM with 243 individuals multiple families and children. The import start buts hangs midway. The file is attached.
1 answers • Last answered by Mike Feng 2 years 9 months ago
Hello,

Erreur: 0
Error decoding JSON data: Control character error, possibly incorrectly encoded
after having putted the licence in the comfigura
Asked by ARNAUD FRERET 2 years 9 months ago • Technical Support
The error is now in backend of the component AND in Frontend.
Thanks for your help
best regards
Arnaud
4 answers • Last answered by Mike Feng 2 years 9 months ago
Photos are not converted. Only 2-3 photos were converted and shown in SimGallery.
Asked by Roland 2 years 10 months ago • Technical Support
4 answers • Last answered by Mike Feng 2 years 10 months ago
Email invite doesn't work
Asked by John 2 years 10 months ago • Technical Support
Hello
I follow all the setup instructions but the only Invite button that work is the facebook one. Google and twitter invite buttons give me an error message even if I configure both apps as in your documentation while the email one give me a black screen as in the screenshot attached. Thank you
Best regards
John
14 answers • Last answered by Mike Feng 2 years 10 months ago
Many features of Parainvite not working
Asked by usama 2 years 10 months ago • Technical Support
Hi Mike,
Opening same issue as previous ticket is confusing.
Many features of Para Invite is not working even on demo site including linkedin, yahoo errors., and I beleive Same issue is with google not fetching links.
The Google API documentation is outdated too, but I have created APP multiple times and im sure its related to the same bug. Im using latest Joomla.
3 answers • Last answered by Mike Feng 2 years 10 months ago
Hi Mike, i guess we lost communication kindly check the yahoo and linkedin invite modules on it, they are behaving the same.
Asked by usama 2 years 10 months ago • Technical Support
Also im sure that my Google app settings are fine.
4 answers • Last answered by usama 2 years 10 months ago
Hi! No connecting lines are displayed. I'm using the protostar template.
Asked by Varst 2 years 11 months ago • Technical Support
http://ds.vlanad.com[...]=tree&tid=1
1 answers • Last answered by Mike Feng 2 years 11 months ago
once i select category i cant upload pictures and post them. why is this happening
Asked by Knowhow 2 years 11 months ago • Technical Support
once i select category i cant upload pictures and post them. why is this happening
login to site go to photos page and click create album, once that is done select a category and try and upload and publish photos, it wont work. create your own profile and delete it afterwards
3 answers • Last answered by Mike Feng 2 years 11 months ago
gut24 support
Asked by gutsergut 2 years 11 months ago • Technical Support
does not save a photo. What to do?
https://yadi.sk/i/So-fu8PK3NaWqa
https://yadi.sk/i/v3l9Yqbu3NaWsh
http://gut24.ru/inde[...]=tree&tid=1

does not load full data. no date of birth, address, education, date of death

https://yadi.sk/d/PDEONtXk3NfktA
6 answers • Last answered by Mike Feng 2 years 11 months ago
500 error everytime I clicked on any of the icons to invite.
Asked by meg1956 3 years ago • Technical Support
1 answers • Last answered by Mike Feng 3 years ago
Simbunch Answers won't let me create any category. Whenever I try to create a category I get an error.
Asked by mansheb 3 years ago • Technical Support
Simbunch Answers won't let me create any category. Whenever I try to create a category I get the following error: Invalid `parent_id` [0] in SIMAnswersTableCategories::check()
Even if I try to click on a link that creates sample categories, while it says the creation was successful, however not even a single category would have been created.
5 answers • Last answered by Mike Feng 3 years ago
Parainvite setup with Microsoft has locked me out of the administrator area of joomla?
Asked by James 3 years ago • Technical Support
Hi there, I am using parainvite on my easysocial and joomla site. I tried adding the Microsoft id and secret key and now I cannot access the backend of my joomla site. I keep getting this page here: https://cl.ly/3j1B300S3z27

I also tried the microsoft link on the frontend of my site and get this 404 error here: https://cl.ly/3j1B300S3z27

I also see you have a professional service to add all of these setups for me and I was wondering how much this costs... show more

Hi there, I am using parainvite on my easysocial and joomla site. I tried adding the Microsoft id and secret key and now I cannot access the backend of my joomla site. I keep getting this page here: https://cl.ly/3j1B300S3z27

I also tried the microsoft link on the frontend of my site and get this 404 error here: https://cl.ly/3j1B300S3z27

I also see you have a professional service to add all of these setups for me and I was wondering how much this costs as I would like all these setup and tested so as to make sure there are no errors like the ones I am experiencing now. Thank you in advance
1 answers • Last answered by Mike Feng 3 years ago

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