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Points not work
Asked by outdoor 2 years 6 months ago • Technical Support
Hi,

when a user invite a friend to subscrive in our website, this user subscrive, point are not recognized point to the sender.
Do you have some suggestion?

Thanks
10 answers • Last answered by Mike Feng 2 years 6 months ago
Update from older version of SimGenealogy (1.x) to 2.x has caused front end rendering issues
Asked by beemerrider 2 years 7 months ago • Technical Support
Backend of component seems fine. All the users and trees show up and no rendering issues. When I go to the front end to view a family tree I get a SQL error and the page does not render the template or EasySocial. I'm running a 1.4.x version of EasySocial.

1054 - Unknown column 't.uid' in 'where clause' SQL=SELECT t.*, (SELECT COUNT(*) FROM #__simgenealogy_nodes AS n WHERE n.treeid=t.treeid) AS `size` FROM #__simgenealogy_tree AS t WHERE t.uid=286 AND t.type='families' ORDER BY t.treeid... show more

Backend of component seems fine. All the users and trees show up and no rendering issues. When I go to the front end to view a family tree I get a SQL error and the page does not render the template or EasySocial. I'm running a 1.4.x version of EasySocial.

1054 - Unknown column 't.uid' in 'where clause' SQL=SELECT t.*, (SELECT COUNT(*) FROM #__simgenealogy_nodes AS n WHERE n.treeid=t.treeid) AS `size` FROM #__simgenealogy_tree AS t WHERE t.uid=286 AND t.type='families' ORDER BY t.treeid DESC
5 answers • Last answered by Mike Feng 2 years 7 months ago
Can I do without PHP Exif?
Asked by oharris 2 years 7 months ago • Pre-Sales
Bought the package but did not know as a requirement that I need PHP Exif enabled. So I get an error saying that PHP Exif needs to be enabled. As I do not have it installed on my service, I will have to install and recompile.

Can I do without PHP Exif? If not I may need a refund as to recompile the server admins take too long and I need a working solution now. I disabled SIM Gallery in Extensions... show more

Bought the package but did not know as a requirement that I need PHP Exif enabled. So I get an error saying that PHP Exif needs to be enabled. As I do not have it installed on my service, I will have to install and recompile.

Can I do without PHP Exif? If not I may need a refund as to recompile the server admins take too long and I need a working solution now. I disabled SIM Gallery in Extensions > Manage. See error:

PHP EXIF not enabled. EXIF is packaged with PHP by default. Please notify your host to have it enabled. http://php.net/manua[...]n/book.exif.php
1 answers • Last answered by Mike Feng 2 years 7 months ago
Can i have a detail list of the changer done in 5.3.4
I have done some Custom work in SimGallery.
Asked by Pierre McCarragher 2 years 7 months ago • Technical Support
I have done some custom work in SimGallery to work with my Template. Can i have a detail list of changer in 5.3.4 so i can Apply them without loosing my MODS?

Thanks

1 answers • Last answered by Mike Feng 2 years 7 months ago
SIMGallery video processing problem
Asked by Gergely Téglás 2 years 7 months ago • Technical Support
Hi SimBunch!

Your extension works fine but we don't know how much time is the video processing.
We uploaded videos but still "This video is currently processing" message appears and in the place of the video there appears the homepage.

Can you try it?

Thanks,
schferenc
3 answers • Last answered by Mike Feng 2 years 7 months ago
Fix Error : Jomsocial Avatar User used in Group Avatar
Asked by ARNAUD FRERET 2 years 7 months ago • Technical Support
Hello,

When i want to change a group's avatar, in fact it's the jomsocial user avatar who is changed.
See the Youtube Video
Many Thanks for your help
Best regards
Arnaud
2 answers • Last answered by Mike Feng 2 years 7 months ago
Jomsocial integration - Jomsocial menu Bar - Photo upload
I like when a user upload a photo, that it upload via Simgallery not Jomsocial

Asked by Pierre McCarragher 2 years 7 months ago • Technical Support
7 answers • Last answered by Mike Feng 2 years 7 months ago
Can i Import a large ammount of Images and Video Via a csv fine?
Asked by Pierre McCarragher 2 years 7 months ago • Technical Support
I am having Issue Migrating my Images and Video from Jomsocial. I would like to Used a CSV file to Import a large amount of Images And Video. Can you give me some pointers on how i may go About this.

I plan to used Vdata or Phpmyadmin.

Thanks
Pierre
divesitenet.com
3 answers • Last answered by Mike Feng 2 years 7 months ago
Upload Image Grey
Asked by Pierre McCarragher 2 years 7 months ago • Technical Support
When i drage and drop or used the upload button , I get the upload process Grey out and i vannot do anything about it, Cannot select Category or same
6 answers • Last answered by Mike Feng 2 years 7 months ago
Hello,

I have just installed SimGallery on my website.
Asked by Pierre McCarragher 2 years 7 months ago • Technical Support
But i am getting and error on migrating Images from Jomsocial.
It keeps displaing this :

Database tables backed up successfully...
Database tables backed up successfully...

Over ans over again.

Url : http://www.divesitenet.com
Joomla 3.6.3
Jomsocial 4.2.5

Can you Help?
7 answers • Last answered by Mike Feng 2 years 7 months ago
Multiple tabs in Community Builder
Asked by Paladin Brewer 2 years 7 months ago • Technical Support
Hey there, I was wondering if you knew of a way to do more than 1 simgallery tab in Community Builder. I wanted a "Latest Image" tab And a "Latest Videos" tab. When I try to copy the the Tab it tells me plugin tabs cannot be copied. :(
1 answers • Last answered by Mike Feng 2 years 7 months ago
Simgallery Community Builder tab
Asked by Paladin Brewer 2 years 7 months ago • Technical Support
Hello, I just started loading up Community Builder, and since the last Simgallery update the plugin/tab for CB is acting weirder than normal. I can fix the majority of the CSS issues, not a problem. There's just 2 issues I'm having trouble finding, if you can point them out to me I'd be grateful.

1) It is only showing 1 picture per row. Prior to updating Simgallery it had like 4 in a row, and I can't see what is... show more

Hello, I just started loading up Community Builder, and since the last Simgallery update the plugin/tab for CB is acting weirder than normal. I can fix the majority of the CSS issues, not a problem. There's just 2 issues I'm having trouble finding, if you can point them out to me I'd be grateful.

1) It is only showing 1 picture per row. Prior to updating Simgallery it had like 4 in a row, and I can't see what is changing that. (Again this is on the Simgallery tab in CB)

2) ...continued as comment, no room.

8 answers • Last answered by Mike Feng 2 years 7 months ago
Error. There was a problem processing your payment. Please try again.
Asked by internetiza 2 years 8 months ago • Technical Support
Hello,
I have two problems:
1 - I can not make the payment in real mode or in sandbox mode. Show me this error:
Error. There was a problem processing your payment. Please try again.

2 - No send email to users Q & A

7 answers • Last answered by Mike Feng 2 years 8 months ago
Contest winner notification on the EasySocial stream cause errors
Asked by Beany Boy 2 years 8 months ago • Technical Support
When SImContests announces the winners of a contest, it posts the winners notice on the EasySocial stream. however, these notifications cause the following error:

Call to a member function getname() on null.

This causes the entire website to become unavailable

7 answers • Last answered by Mike Feng 2 years 8 months ago
Tagging Images not working
Asked by Paladin Brewer 2 years 8 months ago • Technical Support
Hello, I posted about this before but didn't get an answer. Been a little busy but I thought I'd ask again. The tagging images/video is not working, though it was working before we both made a fair number of changes. You can click on the "Tag Photo" and the box comes up to type in, but it won't actually save anything or come up with the list of users.
7 answers • Last answered by Paladin Brewer 2 years 7 months ago
SendGrid Auto-Subscribe settings page empty, component doesn't render
Asked by TurunBaletti 2 years 8 months ago • Technical Support
Just purchased the SendGrid Auto-Subscribe plugin, but I can't access the settings page for it. The "com_sendgrid" page is just blank.

Also, as soon as I add the mod_sendgrid module to any page, that page stops rendering as well. The module settings are available, though they don't include any way to configure the sendgrid account etc to use.

(Joomla 3.4.8)
6 answers • Last answered by TurunBaletti 2 years 8 months ago
Strange issue when creating a new tree (popup box)
Asked by RAED 2 years 8 months ago • Technical Support
Dear Support ,

When I create a new tree and fill in the pop-up box it takes forever loading but not finish .
The tree created if you stop that and refresh the page but not all user will understand that .
Seems it's a jQuery issue I don't know how to update or fix it .
Need your help .

By the way, you will note that I start translating the component

10 answers • Last answered by RAED 2 years 8 months ago
I need to add delete and moify mutiple profile urls for a single user.

how much this will cost me.
Asked by Jonathan 2 years 9 months ago • Suggestions
http://www.identifican.cl
1 answers • Last answered by Mike Feng 2 years 8 months ago
Incompatibility between SIMGALLERY & Jtchat entreprise
Asked by ARNAUD FRERET 2 years 9 months ago • Technical Support
WIth the last versions of SIMGALLERY i have an issue between SIMGALLERY & Jtchat Entreprise. When System - SimGallery is activated, Jtchat Entreprise don't work (plugin breaking the Joomla json format..). ( http://storejextensi[...]enterprise.html )
I can pay for a VIP SUPPORT to fix this bug and the other from the forum page :
https://www.simbunch[...]ion&qid=770
Give me the number of hours for you to fix this 2 bigs and a price to do a good job and i will send it to your... show more

WIth the last versions of SIMGALLERY i have an issue between SIMGALLERY & Jtchat Entreprise. When System - SimGallery is activated, Jtchat Entreprise don't work (plugin breaking the Joomla json format..). ( http://storejextensi[...]enterprise.html )
I can pay for a VIP SUPPORT to fix this bug and the other from the forum page :
https://www.simbunch[...]ion&qid=770
Give me the number of hours for you to fix this 2 bigs and a price to do a good job and i will send it to your account.
Many thanks
Best Regards
Arnaud
8 answers • Last answered by Mike Feng 2 years 8 months ago
Hi, i'm not able to upload any photos with mobile smartphone and in some of this i can't take photos from camera (menu says me only camcorder)
Asked by Simone Cenedese 2 years 9 months ago • Technical Support
5 answers • Last answered by Mike Feng 2 years 9 months ago

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