Latest Question

avatar
The page is dead :-(((
Asked 7 months ago • Technical Support • 0 answers

Latest Answer

SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.
Hello, I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply. I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees. I noted the following problems in my... show more
Last answered by oishi a 2 years 1 months ago • Technical Support

Featured Question

avatar
Need help with "file no longer exist" Error.
When I attempt to add a video to any contest it will upload and say its processing, show in the back end with thumbnail from video, but no .mp4 file will be created in entries folder. So far the only videos that I am able to upload and play successfully are ones with this setting: Length: doesn't matter Frame W: 854 Frame H: 480 Data Rate: 25Kbps Total Bitrate: 25Kbps Frame rate: 29fps I've tried adjusting the configuration > contests > video size and no difference. ... show more
Best Answer: Hi Found the problem, it's cus you don't have the required codec installed. Please update to version 1.5.3, which will handle servers without certain codecs.
Asked 5 years 10 months ago • Technical Support • 1 answers
Discover Answer
  • I could not make the plugin work for groups. When a user clicks on a group menu, they are redirected to their profile. Please check my settings.
    Asked by JoaoTapuia 6 years 1 months ago • Technical Support
    2 answers • Last answered by JoaoTapuia 6 years 1 months ago
  • How can I reuse a URL when the page was deleted? Is it possible?
    Asked by Sarah 6 years 1 months ago • Technical Support
    I create a group page and set the URL a while back. I recently deleted the group page and create a new group page for a different profile. I want to use the URL that I set before, but I am getting a message that it's not available. Is it possible to gain access to that URL again when the page was deleted?

    Also, you did some custom work to make custom URLs possible on my Jomsocial Event pages and... show more
    I create a group page and set the URL a while back. I recently deleted the group page and create a new group page for a different profile. I want to use the URL that I set before, but I am getting a message that it's not available. Is it possible to gain access to that URL again when the page was deleted?

    Also, you did some custom work to make custom URLs possible on my Jomsocial Event pages and jGive crowdfunding pages. I want to make sure my plugin is up-to-date.

    Thanks,
    Sarah

    8 answers • Last answered by Mike Feng 6 years 1 months ago
  • SimGenalogy not working properly. The panel for editing the tree information disappears quickly and does not allow me to enter data
    Asked by lableone 6 years 1 months ago • Technical Support
    Joomla 3.6.5
    template Adsclarity (for adsmanager component)
    My site
    3 answers • Last answered by Mike Feng 6 years 1 months ago

  • Lost changes after up dating from version 4 to version 6 Simanswers.

    Asked by Neil Sanderson 6 years 2 months ago • Technical Support
    Hi Mike hope your well.
    I seemed to have lost all the css changes i made while updating from version 4 to 6. I'm guessing all the changes i made were wiped so i'll have to do them again. Is there a way to make changes that will not overwrite when updating for next time?

    It also seems like the categories are not working as well. Is there a module or plugin i should be updating?


    Many Thanks Neil
    3 answers • Last answered by Mike Feng 6 years 1 months ago
  • Photo
    FB Invites for Easysocial - works on my PC (Chrome), but not in incognito mode or on a Macbook. Also, doesn't work on Safari (iphone mob)
    Asked by David Hack 6 years 2 months ago • Technical Support
    Also - Is there a way to set it so the FB window/frame closes once the message/invite is sent?
    1 answers • Last answered by Mike Feng 6 years 2 months ago
  • Photo
    Can't invite new users by email
    Asked by David Hack 6 years 2 months ago • Technical Support
    Screen goes dark, including invite frame, as seen in attached image. Also, clicking anywhere on screen, including on the iframe, makes frame disappear.
    9 answers • Last answered by David Hack 6 years 2 months ago
  • How do I make ParaInvite the default Invite module for EasySocial?
    Asked by David Hack 6 years 2 months ago • Technical Support
    I've set the Main item ID in the ParaInvite Config but when users click Invite Friends in the EasySocial menu, the ES Invite Friends still comes up.
    1 answers • Last answered by Mike Feng 6 years 2 months ago
  • ProfileURL does not work of Easysocial's Pages.
    Asked by abcdef 6 years 2 months ago • Technical Support
    I tried ProfileURL on Easysocial. It worked well with profile url and groups url. However, ES has a new feature which allow members to create Pages. And I discovered that ProfileURL does not work on Pages. Is this correct? Any plans to allow it to work? Thanks!
    3 answers • Last answered by Mike Feng 6 years 2 months ago
  • Problems with "Add Video" modal. Page errors. See video link from http://www.keymarwesleyan.org/upload-pics

    Asked by virusys 6 years 2 months ago • Technical Support
    Uncaught ReferenceError: Hash is not defined
    at modal.js:7
    (anonymous) @ modal.js:7
    upload-pics:306 Uncaught TypeError: Cannot read property 'initialize' of undefined
    at HTMLDocument. (upload-pics:306)
    at i (jquery.min.js:2)
    at Object.fireWith [as resolveWith] (jquery.min.js:2)
    at Function.ready (jquery.min.js:2)
    at HTMLDocument.K (jquery.min.js:2)
    3 answers • Last answered by Mike Feng 6 years 2 months ago
  • Url is redirecting.
    Asked by Brian Anderson 6 years 2 months ago • Technical Support
    When going to profile or group page, the url is redirecting to http://discounts4veg[...]&userid=510

    For group page: http://discounts4veg[...]p&groupid=1

    Any idea what is causing this or how to fix it?

    Thank you.
    4 answers • Last answered by Mike Feng 6 years 2 months ago
  • Category thumbnail - upload resize incorrect? Image blurred because it has been resized too small.
    Asked by virusys 6 years 2 months ago • Technical Support
    Cat 5 - uploaded this one - http://kewc.org/imag[...]catimages/5.png

    This is the one being used to fill the category thumbnail - http://kewc.org/imag[...]catimages/5.jpg

    This is what it looks like - https://www.screenca[...]/t/HhfTkXrFkzao
    1 answers • Last answered by Mike Feng 6 years 2 months ago
  • 500 errors on every invite attempts.
    Asked by meg1956 6 years 2 months ago • Technical Support
    Hello,
    I have installed ParaInvite to my website about 4 months ago. It was working fine and now when I actually ready to go live, everything seem to go wrong. Every invites except Facebook gave me 500 errors. Please help.
    5 answers • Last answered by Mike Feng 6 years 2 months ago
  • Try to change your profile pic - doesn't seem to work on your system or mine. You get to crop it then nothing happens.
    Asked by virusys 6 years 2 months ago • Technical Support
    1 answers • Last answered by Mike Feng 6 years 2 months ago
  • Asking questions is very tedious with all the access information to be supplied each time.

    What do you think about storing that info in our profile

    Asked by virusys 6 years 2 months ago • Technical Support
    1 answers • Last answered by Mike Feng 6 years 2 months ago
  • In ParaInvite, when using the badges, how do I change the destination link?
    Asked by Paul Baglin 6 years 2 months ago • Technical Support
    At the moment, when the permalink is used, it redirects people to http://www.myurl.com[...]free?view=login which is in fact a login screen.

    I want it to redirect to http://www.myurl.com[...]gister-for-free (without the ?view=login). Can I change this somewhere in the backend? If not, which file do I need to change?
    11 answers • Last answered by Mike Feng 6 years 2 months ago
  • Template header blocks window access when trying to add album or photo
    Asked by virusys 6 years 2 months ago • Technical Support
    See https://www.screenca[...]/t/DIJ7m6NJiqG9
    How can I correct this? Try to add photo or album when logged into the frontend.
    19 answers • Last answered by Mike Feng 6 years 2 months ago
  • Ajax problem on Photo thumbnail
    Asked by virusys 6 years 3 months ago • Technical Support
    See https://www.screenca[...]m/t/MAj8DXtjdqU
    22 answers • Last answered by Mike Feng 6 years 2 months ago
  • Photo
    Hi,
    if I upload a photo larger than 1,5 MB I get errors like Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate..etc

    Asked by Enrico 6 years 3 months ago • Technical Support
    Full error string: Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 39858177 bytes) in /home/ipzdomgl/public_html/components/com_simcontests/libraries/ImageHandler/Core/ImageWorkshopLib.php on line 128
    If I switch php version (now works on 5.5) to a more advanced I get many other
    errors.
    Thank you in advance
    1 answers • Last answered by Mike Feng 6 years 3 months ago
  • Photo
    After loading the Simgallery extension to my test site (same domain) I get a blank screen, with an icon, and a create folder icon.
    Asked by Aaron Cooper 6 years 3 months ago • Technical Support
    Joomla 3.6.5
    1 answers • Last answered by Mike Feng 6 years 3 months ago
  • Hi
    I need that the login redirect button of simcontest go to the login page created with community builder and not that of default joomla

    Asked by cslab 6 years 3 months ago • Technical Support
    4 answers • Last answered by Mike Feng 6 years 3 months ago
  • Start
  • Prev
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • Next
  • End