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The page is dead :-(((
Asked 3 years 4 months ago • Technical Support • 0 answers

Latest Answer

SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.
Hello, I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply. I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees. I noted the following problems in my... show more
Last answered by oishi a 4 years 10 months ago • Technical Support

Featured Question

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Is there an plugin which can be shown on the users profile with that users images in EasySocial?
Hi guys, i'm making some modifications to EasySocial, and i want the users when they open their profile to see their SIMGallery uploaded images. At the moment i'm using the sim gallery photos module which works fine, but it shows all the latest uploads to every users profile. I'd like when someone opens an user from the community to see that users uploaded images. As much as i know this can be done via plugin but i cannot find how... show more
Best Answer: Can you provide FTP access in your other ticket? For more information on how to obtain support, please refer to https://www.simbunch.com/support. We need FTP access, there's no way around it.
Asked 10 years ago • Technical Support • 4 answers
Discover Answer
  • Hi:
    The rear end of a new installation joomla 3.4.7
    administrator/index.php?option=com_profileurl empty page


    Asked by hlv008 hlv008 10 years 2 months ago • Technical Support
    2 answers • Last answered by hlv008 hlv008 10 years 2 months ago
  • www.domain.com/username is by default positioned in the default menu page Please how can i set to another page
    Asked by softlog 10 years 2 months ago • Technical Support
    http://www.domain.com/username is by default positioned in the default menu page, please how can i set http://www.domain.com/username to another menu page and remove from default home menu
    1 answers • Last answered by Mike Feng 10 years 2 months ago
  • Please, Edit Profile Link and users profile link in User Profile suddenly stops redirecting to edit profile url page "www.domain/username and started
    Asked by softlog 10 years 2 months ago • Technical Support
    Please, Edit Profile Link and users profile link in User Profile suddenly stops redirecting to edit profile url page "www.domain/username and started redirecting to home page http://www.domain.com pls help
    2 answers • Last answered by Mike Feng 10 years 2 months ago
  • Photo
    problem with the plugin "system - SIMGallery "

    Asked by zygajunior 10 years 3 months ago • Technical Support
    Hello,
    I have a problem with the plugin SIMGallery.
    If it is turned on - disappears toolbar EasySocial and menus of joomla
    in
    administrator/index.php?option=com_easysocial
    3 answers • Last answered by Mike Feng 10 years 2 months ago
  • Getting 404 on /username , trying to edit custom url
    Asked by omni kneeland 10 years 3 months ago • Technical Support
    On the jomsocial profileURL application, when clicking to edit the custom url the site directs to mydomain.com/username which renders only a 404 error page.

    sh404sef is on the site if that makes a difference. How to fix? Thanks!
    8 answers • Last answered by omni kneeland 10 years ago
  • When I choose contacts and press "send invitations", the blank popup doesn't close (see attached image) and "success message" is not showed
    Asked by aleabuamer 10 years 3 months ago • Technical Support
    4 answers • Last answered by Mike Feng 10 years 3 months ago
  • Photo
    Please, How i change plugin name or the Community - ProfileURL written on Profile Page to another name Thanks
    Asked by softlog 10 years 3 months ago • Technical Support
    4 answers • Last answered by Mike Feng 10 years 3 months ago
  • Hi. I need to know if you can do custom code since parainvite. If you do, what is your tariff (hour)?Can you tell me your skype id for explain you?
    Asked by aleabuamer 10 years 3 months ago • Technical Support
    1 answers • Last answered by Mike Feng 10 years 3 months ago
  • My custom URLs are not directing to the proper page. It's going to my 404 error page. Could you please help find out why?
    Asked by Sarah 10 years 3 months ago • Technical Support
    I checked to make sure the plugin is in the first position. It wasn't but moved it to the first position and it didn't fix it. The event I recently created and created the custom URL is: http://www.suiteeven[...]estore-recommit

    I changed it to: http://www.suiteeven[...]m/ibwppibermuda

    Please note that you did some custom work with ProfileURL on my site.
    4 answers • Last answered by Mike Feng 10 years 3 months ago
  • After istallation of the Profile URL System Plugin, the website is white.

    Joomla 3.4.5
    CB 2.0.12

    Asked by MFR-Ritschel 10 years 4 months ago • Technical Support
    1 answers • Last answered by Mike Feng 10 years 4 months ago
  • ProfileUrl seems incompatible with the site security.
    Asked by Loupida 10 years 4 months ago • Technical Support
    Hello,
    If i reorder ProfileUrl plug at first position, it appears before Admintool plugin. However, Admintool plugin must be published at the first position too to protect my site thorough; that is my concern. Can we edit some codes in profileurl to get it working well even if published at second position for instance ? Actually, integration with easysocial permalink does not work anymore (neither Profile nor Group) if profileurl plug is at second position, other features seem perfect.

    Help please.
    1 answers • Last answered by Mike Feng 10 years 4 months ago
  • Is there a way to configure SimGallery to the users can only upload photos but they CAN NOT delete their photos or albums? I want only admins 2 delete
    Asked by Hayden Cochran 10 years 4 months ago • Technical Support
    1 answers • Last answered by Mike Feng 10 years 4 months ago
  • Unable to install app_profileurl.zip file
    Asked by onename 10 years 4 months ago • Technical Support
    When I try to install app_profile.zip plugin for easy social I see the error:

    Warning
    JInstaller: :Install: Can't find Joomla XML setup file.

    Also, I see that the profileurl.php file is empty under the folder app_profileurl.

    Any help is appreciated !
    10 answers • Last answered by onename 10 years 4 months ago
  • Error loading images
    Asked by zygajunior 10 years 4 months ago • Technical Support
    The problem loading your photos in SIMGallery .
    1. After you click "Create album " choose the name of the album and photo - SM1.jpg
    2. After clicking " Post Photos " nothing happens - I'm waiting a few minutes
    3. I have to click " Cancel"
    4. After you refresh the page, you get a small icon indicating an image : SM2.jpg
    5. When you click on the icon and edit the album opens like an empty gallery : SM3.jpg
    6. Please help .... show more
    The problem loading your photos in SIMGallery .
    1. After you click "Create album " choose the name of the album and photo - SM1.jpg
    2. After clicking " Post Photos " nothing happens - I'm waiting a few minutes
    3. I have to click " Cancel"
    4. After you refresh the page, you get a small icon indicating an image : SM2.jpg
    5. When you click on the icon and edit the album opens like an empty gallery : SM3.jpg
    6. Please help .
    7 answers • Last answered by Mike Feng 10 years 4 months ago
  • White Screen - nothing else
    Asked by Edward Stacey 10 years 4 months ago • Technical Support
    I've freshly installed the latest version following 'exact' instructions found in the zip file.
    I've installed many components before - and I follow instructions pretty good. I'm using
    the invite system with easysocial and have installed that app.
    When I attempt to send an "Invite to my Friends".. I'm greeted with a White Screen..
    I've turned on Joomla debugging.. but see no error - and I'm finished trying to make it work.
    ... show more
    I've freshly installed the latest version following 'exact' instructions found in the zip file.
    I've installed many components before - and I follow instructions pretty good. I'm using
    the invite system with easysocial and have installed that app.
    When I attempt to send an "Invite to my Friends".. I'm greeted with a White Screen..
    I've turned on Joomla debugging.. but see no error - and I'm finished trying to make it work.
    How do I request a refund?
    2 answers • Last answered by Mike Feng 10 years 4 months ago
  • Namecard does not work in another site language.
    Asked by Loupida 10 years 5 months ago • Technical Support
    When User A registers on the site using the namecard of user B, they both get easysocial notification as well; user A has to accept connection with B, so they could be friends on the site. But this feature works only if user A registers on Default site language; indeed if we change language site as to French one, user A can always register but no connection is established between users A and B anymore, and no notification arrives.

    Help please.... show more
    When User A registers on the site using the namecard of user B, they both get easysocial notification as well; user A has to accept connection with B, so they could be friends on the site. But this feature works only if user A registers on Default site language; indeed if we change language site as to French one, user A can always register but no connection is established between users A and B anymore, and no notification arrives.

    Help please.
    1 answers • Last answered by Mike Feng 10 years 5 months ago
  • Do not load photos into albums №2
    Asked by chitor 10 years 5 months ago • Technical Support
    Hi. I have a problem.
    I just migrated from EasySocial photo and no pictures, but a lot of albums. That migration log:
    Process:
    Database tables backed up successfully ...
    Migrated EasySocial album #ID: 831
    Photos migration COMPLETE!
    Log:
    albums = 385
    albumspair = 831,385
    photos = 0
    photoscomplete = 1
    videos = 0
    videoscomplete = 0

    Why photos=0?
    Therefore, the module Last Albums No one album (
    15 answers • Last answered by Mike Feng 10 years 5 months ago
  • SIMGALLERY RANKING isn't being displayed on the "module search" on my backend (no published, unpublished or Trahsed)
    Asked by ARNAUD FRERET 10 years 5 months ago • Technical Support
    Hello,

    'SIMGALLERY RANKING module' isn't being displayed on the "module search" on my backend (no published, unpublished or Trahsed) but i can view it on the "extension manager"
    Where can i found the "SIMGallery Ranking module" to publish it?
    Many Thanks for your help
    Best Regards
    Arnaud

    System Information
    SIMGALLERY 5.01
    PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
    Database Version 5.1.73-1+deb6u1
    Database Collation latin1_swedish_ci
    PHP Version 5.4.44
    Web Server Apache
    WebServer to PHP Interface cgi-fcgi
    Joomla! Version Joomla! 3.4.4 Stable... show more
    Hello,

    'SIMGALLERY RANKING module' isn't being displayed on the "module search" on my backend (no published, unpublished or Trahsed) but i can view it on the "extension manager"
    Where can i found the "SIMGallery Ranking module" to publish it?
    Many Thanks for your help
    Best Regards
    Arnaud

    System Information
    SIMGALLERY 5.01
    PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
    Database Version 5.1.73-1+deb6u1
    Database Collation latin1_swedish_ci
    PHP Version 5.4.44
    Web Server Apache
    WebServer to PHP Interface cgi-fcgi
    Joomla! Version Joomla! 3.4.4 Stable
    1 answers • Last answered by Mike Feng 10 years 5 months ago
  • can't download
    SIMGenealogy [1 Domain - 6 Months]
    Active
    Subscription ID : 8O56WJCMMBVK

    Asked by ARNAUD FRERET 10 years 5 months ago • Technical Support
    i just bought the extension SIMGenealogy but i cannot download it
    May you help me
    ID :extonjaz
    Many Thanks
    Best Regards
    Arnaud
    1 answers • Last answered by Mike Feng 10 years 5 months ago
  • Configure Parainvite to make invitations to Linkedin and Facebook
    Asked by Vaggelis 10 years 6 months ago • Technical Support
    Hello,
    I am trying for months to finally configure and calibrate Prainvite but I have only done with it at EMAIL invites. Can you please help me to set up correctly the Facebook and Linkedin invites?

    I have followed these instructions https://www.simbunch[...]ll=&start=8 and I think that it is set up OK.

    But when user clicks the Linked icon at invites, he receives 502. And when he clicks at Facebook icon, the POP UP window does not load the facebook friends.... show more
    Hello,
    I am trying for months to finally configure and calibrate Prainvite but I have only done with it at EMAIL invites. Can you please help me to set up correctly the Facebook and Linkedin invites?

    I have followed these instructions https://www.simbunch[...]ll=&start=8 and I think that it is set up OK.

    But when user clicks the Linked icon at invites, he receives 502. And when he clicks at Facebook icon, the POP UP window does not load the facebook friends.
    15 answers • Last answered by Vaggelis 10 years 6 months ago
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