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The page is dead :-(((
Asked 3 years 4 months ago • Technical Support • 0 answers

Latest Answer

SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.
Hello, I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply. I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees. I noted the following problems in my... show more
Last answered by oishi a 4 years 10 months ago • Technical Support

Featured Question

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Leaderboard Issue
I’m trying to assign the leaderboard (module) to the Simanswer frontpage. It turns out the frontpage can't display ( showing HTTP 500). The SimAnswer frontpage is linked to my Q & A menu item at Navigation bar in my homepage (you.daretry.com). After assigning the leaderboard module to the SimAnswer frontpage, the frontpage shows HTTP500 as you can see now. Please let me know how to fix this ASAP. This has been my third try to get answer on this issue.... show more
Best Answer: Hi Your question is severely lacking in information (eg. step by step to replicate the problem, FTP info, etc). Please open a new question with all the necessary info. If this wasn't the first time you asked this question, it is likely they were deleted because of incomplete information. For more information on the support guidelines, please refer to https://www.simbunch.com/support
Asked 11 years 2 months ago • Technical Support • 1 answers
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  • Strange behavior on namecard.
    Asked by Loupida 10 years 9 months ago • Technical Support
    Hello,
    When i click on register link on namecard A, i get perfectly redirected to the registration form, but if i want to register through another namecard B (to be friend with the owner of the namecard B), i still get redirected to the registration form matching the namecard A. Indeed, sometimes users change their mind, so i think it'd be convenient to be redirected to the registration form with the target contact.

    And, i'd like member be automatically friend with... show more
    Hello,
    When i click on register link on namecard A, i get perfectly redirected to the registration form, but if i want to register through another namecard B (to be friend with the owner of the namecard B), i still get redirected to the registration form matching the namecard A. Indeed, sometimes users change their mind, so i think it'd be convenient to be redirected to the registration form with the target contact.

    And, i'd like member be automatically friend with the owner of the namecard when he registers, currently he must accept Friend request. Is there any way to skip this.
    15 answers • Last answered by Mike Feng 10 years 8 months ago
  • How to make Jomsocial menu show correct
    Asked by Murad Gulaliyev 10 years 9 months ago • Technical Support
    I am using different template for jomsocial. But menu not show correct. I can i force this menu to use standart style.
    http://prntscr.com/78pn4m
    2 answers • Last answered by Mike Feng 10 years 9 months ago
  • Fatal error: Class 'PILink' not found
    Asked by Murad Gulaliyev 10 years 9 months ago • Technical Support
    When enabling community plugin i get error on site like
    Fatal error: Class 'PILink' not found in /plugins/community/parainvite/parainvite.php on line 35
    3 answers • Last answered by Mike Feng 10 years 9 months ago
  • Fatal error: Class 'Hybrid_Exception' not found in
    Asked by Murad Gulaliyev 10 years 9 months ago • Technical Support
    When trying to import contacts throuth windows live mail. get error
    Fatal error: Class 'Hybrid_Exception' not found in /components/com_parainvite/oauth/hybridauth/Hybrid/Endpoint.php on line 213
    3 answers • Last answered by Mike Feng 10 years 9 months ago
  • Parainvite and google behaviour
    Asked by Adriano Altorio 10 years 10 months ago • Technical Support
    Hi, we done the google setup, but we are really surprised to see how it works.

    Everythings it is ok, but the retrieved list of users to invite is the set of our Gmail contats list elements that are in our social (cucina.it) and not yet our friends.
    We always supposed that this components was intended to invite friends from i.e. google not yet in cucina.it (not our friends). We supposed to be able to select from the entire list of our... show more
    Hi, we done the google setup, but we are really surprised to see how it works.

    Everythings it is ok, but the retrieved list of users to invite is the set of our Gmail contats list elements that are in our social (cucina.it) and not yet our friends.
    We always supposed that this components was intended to invite friends from i.e. google not yet in cucina.it (not our friends). We supposed to be able to select from the entire list of our Gmail contats items (like FB of parainvite done).
    It is the normal behaviour?
    Cheers
    Massimo
    9 answers • Last answered by Mike Feng 10 years 9 months ago
  • Parainvite Linkedin doesn't find contacts
    Asked by Adriano Altorio 10 years 10 months ago • Technical Support
    Hi
    after the settings as for instructions, trying to invite using LDIN we autorise the created app
    but then it returns with no contats found on linkedin, while of course are there.

    I saw in the Linkedin app settings the space to add redirect URL, but it is not mentioned in the document. Do i need to put somenthing there?

    Can you please take a look?

    Thanks

    1 answers • Last answered by Mike Feng 10 years 9 months ago
  • Twitter sharing after the the send invitation come back to the authotise page and do not send
    Asked by Adriano Altorio 10 years 10 months ago • Technical Support
    Hi after the properly settings of twitter, as for instructions, twitter doesn't share invitations.

    It come back to the authorise app, without send invitations.

    can you please check it.

    thanks
    2 answers • Last answered by Adriano Altorio 10 years 9 months ago
  • The parainvite FB invitation takes as page a login page

    Asked by Adriano Altorio 10 years 10 months ago • Technical Support
    Hi the parainvita FB suggestion takes http://www.cucina.it/home/login page as suggested pages.

    I'm aspecting that the home page should be used as suggested page in an invitation phase.

    Where it should be changed or set?

    Thanks
    1 answers • Last answered by Mike Feng 10 years 9 months ago
  • Hello there,

    First thanks for your component, it's great. Just some settings petering out : I can't translate it, and i can't order User Plug.

    Asked by Loupida 10 years 10 months ago • Technical Support
    I added a french file in : components/com_parainvite/language/fr-FR including html file, but translation does not work on frontend.

    I set "Invite-Only Registration" to Yes, so user can register only on invitation. But my site had already some users before i install Parainvite, so when a user that registered before signs in the site, he gets a "Invite-Only Registration" message. Maybe it's because of User plugin; i tried to reorder it but it's always petering out.

    Help please.... show more
    I added a french file in : components/com_parainvite/language/fr-FR including html file, but translation does not work on frontend.

    I set "Invite-Only Registration" to Yes, so user can register only on invitation. But my site had already some users before i install Parainvite, so when a user that registered before signs in the site, he gets a "Invite-Only Registration" message. Maybe it's because of User plugin; i tried to reorder it but it's always petering out.

    Help please.
    13 answers • Last answered by Mike Feng 10 years 9 months ago
  • Avatar too small error; default CB system allows same avatar. Can't find where to set value.
    Asked by Dave LeDev 10 years 10 months ago • Technical Support
    Updater says component is out of date when I downloaded the latest.
    CB says plugin isn't compatible with latest version and may fail to work. Site did not specify 2.0.x wasn't officially supported.

    Suggestion to disable avatar in Images tab of CB config seems to be for pre-2.0.x. Default avatar from CB system allows test image dimensions of 200x200 where SG doesn't. Can't find where to change minimum size.

    J!: 3.4.1
    CB: 2.0.8
    SG: 4.5.2 New install
    2 answers • Last answered by Mike Feng 10 years 10 months ago
  • Getting error 404 on jomsocial profiles
    Asked by Michael Bevia 10 years 10 months ago • Technical Support
    Hello, I get errors and my members cannot access their profile if the use ProfileURL, without changing the profile url jomsocial works. Please help. Thanks.
    5 answers • Last answered by Mike Feng 10 years 10 months ago
  • Category Selection
    Asked by ischoolindia 10 years 11 months ago • Technical Support
    Hi There,
    How to ask a question directly without selecting any category?
    How to remove this category selection criteria for our end users?

    Kind Regards,
    iSchoolIndia.
    5 answers • Last answered by Mike Feng 10 years 10 months ago
  • Where's the installation guide on the site? The link given in INSTALL.txt has none. The Configuration & Setup page under it is empty.
    Asked by ilogy 10 years 11 months ago • Technical Support
    Please, provide either the link to the instructions, or briefly describe the installation process!
    1 answers • Last answered by Mike Feng 10 years 11 months ago
  • Photo
    How to I get Parainvite to work on iPad or other mobile devices for Facebook?
    Asked by George Johnson 10 years 11 months ago • Technical Support
    When viewing my site on iPad or Android Phone I m getting API Error Code 4202 when I try to share on Facebook. (see image) This error does not occur on my desktop.

    I get a similar error when viewing simbunch.com on my iPad the only difference is Facebook error reads "This dialog is not available on this device".
    1 answers • Last answered by Mike Feng 10 years 11 months ago
  • I am trying to post an image on my wall with jomsocial but I get an error saying I don't have permission to make album.
    Asked by Cary Peterson 11 years -1 months ago • Technical Support
    The table community_photos_albums get corrupted and makes my site super slow. Why can't I upload photos to the wall. Is simgallery compatible with the most recent jomsocial?
    1 answers • Last answered by Mike Feng 11 years -1 months ago
  • Hello, is it possible to create custom URLs for Event pages in JomSocial like you can do with groups? If it's not a feature right now, can it be done?
    Asked by Sarah 11 years ago • Technical Support
    2 answers • Last answered by Sarah 11 years -1 months ago
  • My Profile pictures are not being retrieved from Amazon S3. Photos upload correctly, appear briefly and but then disappear.
    Asked by medicinemanlacrosse 11 years ago • Technical Support
    Mike,

    My profile pictures are run through simgallery which is stored on amazon s3 server. Photos are transferred to amazon s3 storage and appear briefly on jomsocial. However at some point, it breaks and I can no longer see my avatars.

    Please advise,

    thanks
    4 answers • Last answered by Mike Feng 11 years ago
  • Proper Documentation and Error Details...
    Asked by ischoolindia 11 years ago • Technical Support
    First:
    Purchased SIM answer but not received any documentation either on website or in download. Please provide the correct documentation for installation an and setup.

    1.Strict Standards: Declaration of SIMAnswersController::display() should be compatible with JControllerLegacy::display($cachable = false, $urlparams = Array) in /public_html/administrator/components/com_simanswers/controller.php on line 15

    Leaderbord Error:Strict Standards: Only variables should be assigned by reference /components/com_simanswers/helpers/simanswers.php on line 41
    1 answers • Last answered by Mike Feng 11 years ago
  • To highlight the Answers tab by default.
    Asked by elevati 11 years ago • Technical Support
    We have already updated that code, but still the answers tab is not selected. FYI kindly check this URL: http://adoption.com/answers/ once the page is loaded click any one of the category int he left side , there you can see the Answers tab is not highlighted and loaded.
    9 answers • Last answered by Mike Feng 11 years ago
  • I have upgraded to the latest version of Community Builder and Now I notice a problem that might be affecting ProfileURL.
    Asked by zingerdigital 11 years ago • Technical Support
    After i log into my community builder website, it logs in fine and the url is displaying correctly. But if I try to link to another page on my site, I get a missing page error and a message that says.......

    1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT * FROM igb_profileurl_urls WHERE `uid`=

    Can this be... show more
    After i log into my community builder website, it logs in fine and the url is displaying correctly. But if I try to link to another page on my site, I get a missing page error and a message that says.......

    1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT * FROM igb_profileurl_urls WHERE `uid`=

    Can this be fixed????
    24 answers • Last answered by Mike Feng 10 years 11 months ago
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