Latest Question

avatar
The page is dead :-(((
Asked 10 months ago • Technical Support • 0 answers

Latest Answer

SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.
Hello, I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply. I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees. I noted the following problems in my... show more
Last answered by oishi a 2 years 4 months ago • Technical Support

Featured Question

avatar
Blank page on backend after SG saving config parameters & many problems on wampserver localhost development site
1) On production site AND development site backend A blank page is displayed after "Save and Close" (but display ok after "Save" action) 2) On production site only Everything seems correct (display albums, stream notifications on Jomsocial, ....) 3) On development site - copy of production site via akeeba backup - localhost - Wampserver When connection with public profile : everything seems ok When connection with registered profile : a) Jomsocial Menubar completely inoperative b) link to any profile inoperative c) Main menu items to SG & Jomsocial inoperative Any... show more
Best Answer: Solution : bad version of php
Asked 6 years 4 months ago • Technical Support • 5 answers
Discover Answer
  • Where Do I Find Winners Paypal Email?
    Asked by Dexter Bayack 3 years 5 months ago • Technical Support
    How or where do I find the winners' Paypal email to send cash awards?
    0 answers
  • Question: How to show the photos in "view-browse" mode?
    Asked by may 3 years 5 months ago • Technical Support
    0 answers
  • Photo
    Votes Not Being Counted on Mobile Phones
    Asked by Dexter Bayack 3 years 5 months ago • Technical Support
    In the demo, it seems the votes are not being counted.
    2 answers • Last answered by Dexter Bayack 3 years 5 months ago
  • How to upload multiple photos
    Asked by Dexter Bayack 3 years 5 months ago • Technical Support
    How can I allow users to upload multiple photos? I found this:

    "Hi
    SIMContests is coded to allow only 1 entry per user per contest. You can override this check easily, but it may affect other parts of the extension.

    To override this check, go to components/com_simcontests/models/contest.php, line 664. Just set $this->submitted = 0;"

    Does this still hold true and if so lines end at 644. Please advise.
    2 answers • Last answered by Dexter Bayack 3 years 5 months ago
  • I get the following warnings (see below).
    How to correct ?

    Asked by gius 3 years 6 months ago • Technical Support
    Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/photos.php on line 54

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/albums.php on line 57

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/photos.php on line 54

    Warning: count(): ... show more
    Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/photos.php on line 54

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/albums.php on line 57

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/clients/94f81f0a865930eaeac9289bf1827292/web/components/com_simgallery/tables/photos.php on line 54

    Warning: count():
    1 answers • Last answered by Mike Feng 3 years 5 months ago
  • Following and followers functions.
    I see there're these functions in the source files but don't see any item in the frontend.How do they work?

    Asked by may 3 years 6 months ago • Technical Support
    2 answers • Last answered by may 3 years 5 months ago
  • Photo
    cannot access configuration in parainvite
    Asked by Rachelle 3 years 6 months ago • Technical Support
    I get jhtml uitab not found error,,, please see attached
    how do i fix this?
    2 answers • Last answered by Rachelle 3 years 5 months ago
  • About the Jomsocial integration:
    Is it compulsory to Migrate JomSocial Photos for making Jomsocial's Albums and Photos showing also on Simgallery?

    Asked by may 3 years 6 months ago • Technical Support
    Anyway, we already migrated them, but are getting the following bugs:
    A) Timeline photos album tab: you said it displays photos that users uploaded on their JS activity stream. If we post any one from the JS activity stream it does not show in the SIMGALLERY TIMELINE TAB.
    B) When we upload some photo from the Jomsocial activity stream, in the ALBUM SELECT dropdown (SEE SCREENSHOT ATTACHED):
    - we do not see the ones created from SIMGALLERY.
    - anyway, we select the album... show more
    Anyway, we already migrated them, but are getting the following bugs:
    A) Timeline photos album tab: you said it displays photos that users uploaded on their JS activity stream. If we post any one from the JS activity stream it does not show in the SIMGALLERY TIMELINE TAB.
    B) When we upload some photo from the Jomsocial activity stream, in the ALBUM SELECT dropdown (SEE SCREENSHOT ATTACHED):
    - we do not see the ones created from SIMGALLERY.
    - anyway, we select the album from the list in which to put the photo and it gets done, but when we open that album by SIMGAL. the photo added there isn't.
    2 answers • Last answered by may 3 years 5 months ago
  • Notifications button in Top Pane Bug
    Asked by may 3 years 6 months ago • Technical Support
    when there are NEW notifications, if I click, it just refreshes the counter to zero but does not open the box with the content.
    1 answers • Last answered by Mike Feng 3 years 6 months ago
  • Item default mode view: I do not understand if it works also for photos (or just for videos).
    Asked by may 3 years 6 months ago • Technical Support
    On my site, for photo, it works only when refreshing the page or clicking back to navigation.
    2 answers • Last answered by may 3 years 6 months ago
  • EMBED feature bug: it does not work (it does not look a template bug because the issue persists also with protostar.)
    Asked by may 3 years 6 months ago • Technical Support
    1 answers • Last answered by Mike Feng 3 years 6 months ago
  • Lost link to gedcom view after update
    Asked by cameom 3 years 6 months ago • Technical Support
    Hi Just updated to the latest SimGenalogy and I can t link to my family tree that was there before the update....could someone please take a look please
    Thanks
    3 answers • Last answered by Mike Feng 3 years 6 months ago
  • hello.
    Do you know if the videos has the "category" feature?

    Asked by may 3 years 6 months ago • Technical Support
    1 answers • Last answered by Mike Feng 3 years 6 months ago
  • Item Browse mode: how to do to make it working? Does it work only for videos or also for pictures (on our site it seems only for videos)?
    Asked by may 3 years 6 months ago • Technical Support
    1 answers • Last answered by Mike Feng 3 years 6 months ago
  • Photos modal bugs:
    - "Make profile Picture" and "Edit Button.

    Asked by may 3 years 6 months ago • Technical Support
    1 answers • Last answered by Mike Feng 3 years 6 months ago
  • Info timeline photos album
    Asked by may 3 years 7 months ago • Technical Support
    Hello, could you tell me what the Timeline Photos Album is for?
    1 answers • Last answered by Mike Feng 3 years 6 months ago
  • Avatar tooltip
    Asked by may 3 years 7 months ago • Technical Support
    Hello, does anyone know how to make the top pane tooltip box always visible (instead of showing with move over on the name)?
    Thanks a lot to everybody can help. ?
    8 answers • Last answered by Mike Feng 3 years 7 months ago
  • Jomsocial bugs and issues when Replace JomSocial's Albums/Photos Feature is set to YES
    Asked by may 3 years 7 months ago • Technical Support
    - the counters do not get the SIMGallery items one (they still show the items related to Jomsocial photos and videos plugins).
    - when clicking on the profile avatar (on the logged user's profile page), the modal to manage the picture does not open; should not it?
    11 answers • Last answered by Mike Feng 3 years 6 months ago
  • Jomsocial Integration bugs and issues.
    Asked by may 3 years 7 months ago • Technical Support
    - The post ON THE ACTIVITY STREAM appears (even it does not show the photos/videos items) and it is visible also for no user's profile page and no logged users, even when the album is unpubished. Is that correct?
    - If the plugin is not set as "Core," the tab does not get the set position (it always shown in the sidebar bottom position).
    - Create new Album modal: "Post Photos," "Cancel," and "Select Category" do not work.
    - New Video Button:... show more
    - The post ON THE ACTIVITY STREAM appears (even it does not show the photos/videos items) and it is visible also for no user's profile page and no logged users, even when the album is unpubished. Is that correct?
    - If the plugin is not set as "Core," the tab does not get the set position (it always shown in the sidebar bottom position).
    - Create new Album modal: "Post Photos," "Cancel," and "Select Category" do not work.
    - New Video Button: does not work.
    - The tabs links of the whole profile page do not work.
    5 answers • Last answered by Mike Feng 3 years 6 months ago
  • 1) Getting some bugs/issues in extension upgrading.
    Asked by may 3 years 7 months ago • Technical Support
    A) "Tags box"on component pages does not show.
    B) Edit Album Page: when click "Publish Photos," get the error page "1146-Table 'Sql1084891_1.#__comprofiler_plugin_activity' doesn't exist."
    C) New Video Modal: "Upload Video" and "Post" buttons do not work.
    D) The customizations already purchased by you, no longer work.
    4 answers • Last answered by may 3 years 7 months ago
  • Start
  • Prev
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Next
  • End