Technical support for SIMGenealogy
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Hi!
Can you adapt SIMGenealogy for Joomla 4?
I really need it!
Best regards!
Asked by igor 2 years 1 months ago • Technical Support 0 answers -
SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.
Asked by oishi a 3 years 7 months ago • Technical Support
1) There is no 'Integration' tab in configuration in backend to select 'Community Builder'
2) CB avatar doesn't show for user
3) CREATE NEW button does not appear for registered user
4) Accordion doesn't always work; get error rather than accordion effect... returns you to the DASHBOARD.
5) When trying to access trees from list in administrator backend get 404 error.
6) Unable to edit individuals in tree once tree is created using Superuser account.
7) Unable to attach members to tree after tree is... show more1 answers • Last answered by oishi a 3 years 7 months ago
1) There is no 'Integration' tab in configuration in backend to select 'Community Builder'
2) CB avatar doesn't show for user
3) CREATE NEW button does not appear for registered user
4) Accordion doesn't always work; get error rather than accordion effect... returns you to the DASHBOARD.
5) When trying to access trees from list in administrator backend get 404 error.
6) Unable to edit individuals in tree once tree is created using Superuser account.
7) Unable to attach members to tree after tree is created with gedcom upload
Would greatly appreciate some guidance in how to proceed.
Thanks -
How "Simgenealogy" extension works?
Asked by Walter Staton 4 years ago • Technical SupportWe have Easysocial installed on my site. and i just installed "Simgenealogy" with easysocial integration extension as well.
Tell me procedure, how this extension works, how we create tree?
THIS is my 2nd post regarding this , first is:
https://www.simbunch[...]on&qid=1225
URL: fossch.ostwork.com
Frontend access username and password
User: foss
Pass: 6XPpQu8XY<>qgH@y
DB:
https://myadmin.ostwork.com/
User: ostwork_foss_u
Database: ostwork_foss_d
Pass: La%l+V6)kE^w
FTP:
FTP Username: pankaj@fossch.ostwork.com
FTP server: fossch.ostwork.com
FTP & explicit FTPS port:... show moreWe have Easysocial installed on my site. and i just installed "Simgenealogy" with easysocial integration extension as well.0 answers
Tell me procedure, how this extension works, how we create tree?
THIS is my 2nd post regarding this , first is:
https://www.simbunch[...]on&qid=1225
URL: fossch.ostwork.com
Frontend access username and password
User: foss
Pass: 6XPpQu8XY<>qgH@y
DB:
https://myadmin.ostwork.com/
User: ostwork_foss_u
Database: ostwork_foss_d
Pass: La%l+V6)kE^w
FTP:
FTP Username: pankaj@fossch.ostwork.com
FTP server: fossch.ostwork.com
FTP & explicit FTPS port: -
How "Simgenealogy" extension works?
Asked by Walter Staton 4 years ago • Technical SupportWe have Easysocial installed on my site. and i just installed "Simgenealogy" with easysocial integration extension as well.1 answers • Last answered by Walter Staton 4 years ago
Tell me procedure, how this extension works, how we create tree?
URL: fossch.ostwork.com
DB:
https://myadmin.ostwork.com/
User: ostwork_foss_u
Database: ostwork_foss_d
Pass: La%l+V6)kE^w
FTP:
FTP Username: pankaj@fossch.ostwork.com
FTP server: fossch.ostwork.com
FTP & explicit FTPS port: 21
Pass: !ARicF}7ql$a -
Not able to create tree
Asked by Niraj 4 years 1 months ago • Technical SupportHi1 answers • Last answered by Niraj 4 years ago
facing some issue while creating tree. Attaching the issue error -
Good day. Trying to install Custom Fields SQL select, but can't find where to set query parameters? no field for Select ... Where else can I see how
Asked by moltchan 4 years 2 months ago • Technical Support 0 answers -
Good day. I immediately apologize for the Google Translate. Trying to combine simgenealogy with Shaper_helixultimate - doesn't work. If I change th
Asked by moltchan 4 years 3 months ago • Technical Support 0 answers -
I can't get create / edit family tree, no bottom . No matter what access i choose. This is a new installation of joomla 3.9.19
Asked by Dogue de Bordeaux ANBER 4 years 6 months ago • Technical SupportIt is impossible to add a family no button, I modified the options, I allocated the access to admin as explained on your website. I made my tree directly on simbunch, saved the GEDCOM file but I can't download it to my joomla or add it to the family tree?
In your zip file to download also impossible to install, it does not work: app_simgenealogy
I bought your component 3 days ago and it is impossible to make it work
... show moreIt is impossible to add a family no button, I modified the options, I allocated the access to admin as explained on your website. I made my tree directly on simbunch, saved the GEDCOM file but I can't download it to my joomla or add it to the family tree?0 answers
In your zip file to download also impossible to install, it does not work: app_simgenealogy
I bought your component 3 days ago and it is impossible to make it work
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Form to create the tree quickly disappears from the screen.
Asked by lableone 4 years 7 months ago • Technical SupportIn my website WEBMEMORY,IT after the last Simgealogy 2.1.14 update, it is not possible to create a new tree. The form to create the tree quickly disappears from the screen. My Joomla is 3.9.180 answers
Thank you
Leonardo -
Lost link to gedcom view after update
Asked by cameom 4 years 9 months ago • Technical SupportHi Just updated to the latest SimGenalogy and I can t link to my family tree that was there before the update....could someone please take a look please3 answers • Last answered by Mike Feng 4 years 9 months ago
Thanks -
Importing GEDCOM files - linking
Asked by Paul Bump 4 years 11 months ago • Technical SupportIt seems as though when I import a GEDCOM file, it's only properly linking the first child the import encounters to both parents. All subsequent children get linked to one parent or the other. I was able to duplicate this behavior in a GEDCOM file created by the SIMBunch software (created on website, exported, imported). Any clues/suggestions/workarounds?0 answers
Thanks. -
I've missed a step or something - unable to create tree, domain not appearing in subscriptions area. Thanks for any assistance.
Asked by Paul Bump 4 years 11 months ago • Technical Support 1 answers • Last answered by Paul Bump 4 years 11 months ago -
Margin in popup modal_dialog
Asked by drero 5 years 5 months ago • Technical Support
Hello,
Firstly I would like to inform you that FTP and Database data is not available yet, the site is being developed locally and as soon as it is approved by the client I will have the correct DB and FTP information.
I am not able to insert the margin-top or padding-top code in modal_dialog, how do I make these changes? Menu menu this is the modal_dialog and I can not close the popup. Would you also like to know why CSS... show more1 answers • Last answered by Mike Feng 5 years 4 months ago
Hello,
Firstly I would like to inform you that FTP and Database data is not available yet, the site is being developed locally and as soon as it is approved by the client I will have the correct DB and FTP information.
I am not able to insert the margin-top or padding-top code in modal_dialog, how do I make these changes? Menu menu this is the modal_dialog and I can not close the popup. Would you also like to know why CSS is leased to Amazon? -
Translate Fields - Male/Female and Month
Asked by drero 5 years 5 months ago • Technical SupportHello,0 answers
Firstly I would like to inform you that FTP and Database data is not available yet, the site is being developed locally and as soon as it is approved by the client I will have the correct DB and FTP information.
I'm having a hard time making translations of the sex and year field translations, where I can make those changes for my language -
New to SIM Genealogy. Can upload GENCOM fine. But, cannot save the tree. I think the config setup is good. Please advise.
Asked by rlchandler 6 years ago • Technical Support 20 answers • Last answered by rlchandler 5 years 10 months ago -
Editing not possible
Asked by FredH 6 years 3 months ago • Technical SupportI can create Family trees, but it´s not possible to edit them.12 answers • Last answered by FredH 6 years 3 months ago -
I need database query to pull all the members in a tree..?
Asked by Balaraju Kasula 6 years 8 months ago • Technical SupportHi All,3 answers • Last answered by Mike Feng 6 years 8 months ago
In admin side we want display all members in the tree. We have tried but no luck. Can you please provide sql query to pull the all the members in a tree.
Thanks -
Uploading GED file just spins
Asked by steadman 6 years 8 months ago • Technical SupportI am trying to upload ged file and it just sits and loads17 answers • Last answered by Mike Feng 6 years 7 months ago
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