Technical support for SIMRatings
  • Avatar problem and how to use in combination with yootheme pro
    Asked by Rainier 3 months ago Technical Support
    Nice extension, but i have some problems:
    1. It doesn't show a avatar ( i use easy profile for avatars) and the name is strange (see attachment)
    2.The website uses yootheme pro with dynamic templates. Can i use Simratings in combination with the dynamic templates or need i to include the content plugin's {} tags anywhere in the article ( but how to show it in the template)?
    3. We got thousend of articles. Is there a fast way to include the content... show more
    0 answers
  • No plugin settings available
    Asked by Mario Dwuletzki 4 months ago Technical Support
    In the documentation you can find more settings in the content plugin settings. However, no setting is possible there. See picture!

    Is SimRating only for products and not for pure articles? Because then I can also use the product function of Tasso Google Structure Data what I have.

    But I am looking for something for my pure articles.
    After my first test and also test at Google Struture Data Test there were errors, which is probably due to the missing plugin settings.

    But... show more
    1 answers Last answered by Mario Dwuletzki 3 months ago
  • The stars above at Raings are not displayed, so no rating is possible.

    Asked by andreas.farr 2 years 4 months ago Technical Support
    Hello,
    After I plugged in the plugin, there is a technical problem.
    The stars above at Raings are not displayed, so no rating is possible.
    I have approved the rating of guests (options).
    Also, the delete key does not work when logged in frontend.
    What can you do to solve the problem?
    The site is a customer site, so I can only give you access to Joomla. Access data in the system. Please tell me what you have changed.


    Thanks for the support

    Andreas Farr... show more
    1 answers Last answered by Mike Feng 2 years 4 months ago
  • Hi Guys,
    I have a php error when trying to run the component on my test site. See below:

    Asked by classixuk 3 years 1 months ago Technical Support
    The error I am getting is:
    Warning: DOMDocument::loadHTML() expects parameter 2 to be long, string given in /home3/hairdcom/public_html/parkeranddicce/components/com_simratings/helpers/simratings.php on line 390
    I also noticed that the anchor tag #ratethis does not lead anywhere when pressed it (I have the same problem on your demo site).
    The site is currently offline as it's being developed. http://hairdressingw[...]rator/index.php
    Thanks,
    Chris
    5 answers Last answered by classixuk 3 years 1 months ago
  • Rating (stars) under main article image (standard stars position)
    Asked by adctraff 4 years 4 months ago Technical Support
    Hello! Have a problem with move rating upper main article image. Also have encoding problem (found in the article code) for russian language
    3 answers Last answered by Mike Feng 4 years 4 months ago
  • Ratings and reviews are not displaying in article.
    Asked by MD Danish 4 years 5 months ago Technical Support
    4 answers Last answered by Mike Feng 4 years 5 months ago
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