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Contest winner notification on the EasySocial stream cause errors
Asked by Beany Boy 8 years -1 months ago • Technical SupportWhen SImContests announces the winners of a contest, it posts the winners notice on the EasySocial stream. however, these notifications cause the following error:7 answers • Last answered by Mike Feng 7 years 11 months ago
Call to a member function getname() on null.
This causes the entire website to become unavailable
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Is it possible to allow users to submit more than one entry per contest per user? I want to let the participants to upload every entry they wish...
Asked by Enrico 8 years 1 months ago • Technical SupportThank you for the excellent support for my last question! Now:1 answers • Last answered by Mike Feng 8 years 1 months ago
I can't find any option to set the maximum amount of entries per user in the contest. I don't need the option in the backend, I only need to bypass that limit.
Thank you again! -
In SimContests, Video does not not get processed
Asked by Beany Boy 8 years 1 months ago • Technical SupportWhen setting up a video competition, the video can be uploaded and the accepted.
However, on the next page, the video processing spinner just goes round and round and the video processing never finishes.
In the back end admin, it initially show that the video entry has been created, including video thumbnails.
When you refresh the page, the entry disappears and we get a message saying " entry no longer exists"
FFMpeg settings are the same as those used for easysocial, which processes... show moreWhen setting up a video competition, the video can be uploaded and the accepted.5 answers • Last answered by Mike Feng 8 years 1 months ago
However, on the next page, the video processing spinner just goes round and round and the video processing never finishes.
In the back end admin, it initially show that the video entry has been created, including video thumbnails.
When you refresh the page, the entry disappears and we get a message saying " entry no longer exists"
FFMpeg settings are the same as those used for easysocial, which processes videos without any issues. -
I can upload an image for the contests (400x200) but when I upload a banner image (1200x290) I get a white screen on saving.
Asked by Paul Stallibrass 8 years 2 months ago • Technical SupportJust need you to point me in the right direction to look. Thanks1 answers • Last answered by Mike Feng 8 years 2 months ago