Technical support for ProfileURL
  • What is the Default Template for profiles with personalised URL? How can we choose the template for profile? Easysocial with Rockettheme template.
    Asked by abcdef 1 months ago Technical Support
    It should follow the template set for Community (ES) but in my case, it doesn't.
    1 answers Last answered by Mike Feng 1 months ago
  • Tring to get profile url working
    Asked by nassaryousuf 1 months ago Technical Support
    Hi, I am trying to get profile url working but there is no way to change it. If I click check availability it crashes the page. Can provide username and password if needed.
    1 answers Last answered by Mike Feng 1 months ago
  • https://www.arena.cards/fr/profil/edit issue redirection with last version of ProfilURL
    Asked by ARNAUD FRERET 1 months ago Technical Support
    Hello MIck,

    When i click on "Edit Profile" there is a redirection to Jomsocial Profile page and not to the "Edit Profile Page" and this only when "ProfileURL - JomSocial Profile" is enabled.

    Best Regards
    Arnaud
    0 answers
  • Profile URL doesn't work with Jomsocial.
    Asked by Brian Anderson 1 months ago Technical Support
    I am using Joomla 3.9.1.When I choose a url for my profile, I get a message saying it was saved, but when I go back to the url page, it didn't save it. Also, the button doesn't work for "Check Availabiltiy" for events or groups. Thanks.
    5 answers Last answered by Brian Anderson 1 months ago
  • Easysocial/Groups
    Asked by antudo 4 months ago Technical Support
    Hello, I have been working with your ProfileURL for a few days with Easysocial, and I realized that the Easysocial groups do not work, (error 404) and made tests and if I have the plugins.
    ProfileURL - EasySocial Profile
    and System - ProfileURL
    Everything, including groups works fine, but I can not use ProfileURL.
    What can happen?
    regards
    1 answers Last answered by Mike Feng 4 months ago
  • ProfileURL only works for one language, and I get 1064 error message:
    You have an error in your SQL syntax

    Asked by Herno 1 years ago Technical Support
    I installed URL profile for Community Builder. But it only works for one language of the site, in the form 3w.monsite.com/fr/username. The other languages, bring back to the profile of the first language, the profile in French.

    Likewise, for Community Builder groups, I get the following error message when displaying the short url of the group:

    1064
    You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ''... show more
    12 answers Last answered by Mike Feng 11 months ago
  • Hello, I do not get ProfileURL installed. If you are using the Joomla Extension Manager (Joomla! 3.7.5), I get an error message, see my photo.
    Asked by Roeder 1 years 5 months ago Technical Support
    Hello, I do not get ProfileURL installed. If you are using the Joomla Extension Manager (Joomla! 3.7.5), I get an error message, see my photo. It is a whole new Joomla! Installation, because I got the same version with the original version and I thought that a new installation can fix the error.
    5 answers Last answered by Roeder 1 years 4 months ago
  • Do you have any suggestions on what can be done to extend the types of pages Profile URL can work on?
    Asked by Sarah 1 years 5 months ago Technical Support
    Hi Mike,

    I have been a customer for a few years now and I am using Profile URL for my Jomsocial events, profiles and group pages. I also use jTicketing for my events extension and we are going with native events instead of Jomsocial events. Doing so means that I can no longer use Profile URL for my event pages so I need for either you or my dev team to customize Profile URL to work on my site regardless... show more
    1 answers Last answered by Mike Feng 1 years 5 months ago
  • Profile link in other components is showing up as only the domain name without vanity url or any other profile link.
    Asked by omni kneeland 1 years 6 months ago Technical Support
    I presume that other components like kunena forum, etc, would be linking to profiles using the vanity urls, but they aren't linking to profiles at all and instead are showing username as a link to http://mysite.com Please will you have a look and advise. Thanks!
    3 answers Last answered by Mike Feng 1 years 6 months ago
  • Pages and Groups do not work with this extension via Easysocial
    Asked by Artenen 1 years 7 months ago Technical Support
    This doesn't work no matter how I've got it configured.
    1 answers Last answered by Mike Feng 1 years 7 months ago
  • ProfileURL redirecting all CB menu items to user profile
    Asked by doc 1 years 8 months ago Technical Support
    4.2.1 is working fine on my site from a previous subscription to ProfileURL. I started a new subscription to get the most updated version and when installing the latest version 4.3.2 all CB menu items are being redirected to the user profile.

    Saw this posted by another user about 5 mos ago but no answer was clearly indicated. I restored my site to 4.2.1, and it's working fine again. I tested it on other CB sites & same issue occurred. I'm... show more
    12 answers Last answered by Mike Feng 1 years 7 months ago
  • How can I reuse a URL when the page was deleted? Is it possible?
    Asked by Sarah 1 years 9 months ago Technical Support
    I create a group page and set the URL a while back. I recently deleted the group page and create a new group page for a different profile. I want to use the URL that I set before, but I am getting a message that it's not available. Is it possible to gain access to that URL again when the page was deleted?

    Also, you did some custom work to make custom URLs possible on my Jomsocial Event pages and... show more
    8 answers Last answered by Mike Feng 1 years 9 months ago
  • ProfileURL does not work of Easysocial's Pages.
    Asked by abcdef 1 years 10 months ago Technical Support
    I tried ProfileURL on Easysocial. It worked well with profile url and groups url. However, ES has a new feature which allow members to create Pages. And I discovered that ProfileURL does not work on Pages. Is this correct? Any plans to allow it to work? Thanks!
    3 answers Last answered by Mike Feng 1 years 10 months ago
  • Url is redirecting.
    Asked by Brian Anderson 1 years 10 months ago Technical Support
    When going to profile or group page, the url is redirecting to http://discounts4veg[...]&userid=510

    For group page: http://discounts4veg[...]p&groupid=1

    Any idea what is causing this or how to fix it?

    Thank you.
    4 answers Last answered by Mike Feng 1 years 10 months ago
  • Community builder menu items (logout / edit profile) URLs being rewritten just to profile URL.
    Asked by ayeaye 2 years 2 months ago Technical Support
    Hi there,

    I have profile URL installed on my CB site and it is correctly rewritting the short username urls as I want. However, other CB menu items are also being rewritten to just the users profile URL.

    You can see this here, go to this test profile :

    http://www.ayeayedes[...]arg_groups/trag

    Go to bottom of page, login as the user (details given below)

    You'll see a black menu at top with items Home/Edit/Help/Logout. Edit and Logout menu items are CB menus, but profileURL is changing then... show more
    10 answers Last answered by ayeaye 2 years 2 months ago
  • Error when using Jomsocial Video Stream when System - ProfileURL is enabled

    Asked by ARNAUD FRERET 2 years 2 months ago Technical Support
    Hello,
    I have just updated Jomsocial from version 3.2.16 to 4.25
    I have an rrror when using Jomsocial Video Stream when System - ProfileURL is enabled.
    See this little video :
    https://youtu.be/E9QW3bqmYXM
    Many thanks for your help
    Best Regards
    Arnaud
    11 answers Last answered by Mike Feng 2 years 2 months ago
  • Profile Url causing issue with Jomsocial template
    Asked by iain mccarthy 2 years 6 months ago Technical Support
    Hi
    I have an issue with the jomsocial user profile header display - nimb.ws/9QaE1p
    I raised this with Jomsocial and their reply is -
    It seems that some css files are not loaded.
    maybe this issue caused by component Profile URL, because the profile URL is different so its make the svg URL is broken to be loaded.

    I suggest you contact Profile URL developer for fixing this or you disable that component.

    Can you please provide some support in helping fix this issue

    Thanks
    Iain... show more
    4 answers Last answered by Mike Feng 2 years 5 months ago
  • Cb Profilbook does not work with Profil URL
    Asked by Mx150 2 years 6 months ago Technical Support
    Hello there,

    can someone please help. I just figured out that ProfilUrl does not work with any links in Community Builder Profil, because it redirects everything.

    If i want to add a posting in CB Profilbook it gets me back to the profil and link is not working. Same if i want to change site pagnation in every plugin nothing happens, because you get redirect all the Time.

    So if we use ProfilURL we can not use any Community Builder Plugins that have... show more
    11 answers Last answered by Mike Feng 2 years 5 months ago
  • I can't delete streams in profil page Jomsocial Streaming when i click on delete

    Asked by ARNAUD FRERET 2 years 8 months ago Technical Support
    hello,
    I can't delete streams in Jomsocial Streaming when i click on delete :
    see this little video :
    https://youtu.be/6gOrLYIv-ts
    Many thanks for your help
    best regards
    Arnaud
    10 answers Last answered by Mike Feng 2 years 7 months ago
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