Technical support for ProfileURL
  • Easysocial/Groups
    Asked by antudo 2 months ago Technical Support
    Hello, I have been working with your ProfileURL for a few days with Easysocial, and I realized that the Easysocial groups do not work, (error 404) and made tests and if I have the plugins.
    ProfileURL - EasySocial Profile
    and System - ProfileURL
    Everything, including groups works fine, but I can not use ProfileURL.
    What can happen?
    regards
    1 answers Last answered by Mike Feng 2 months ago
  • ProfileURL only works for one language, and I get 1064 error message:
    You have an error in your SQL syntax

    Asked by Herno 10 months ago Technical Support
    I installed URL profile for Community Builder. But it only works for one language of the site, in the form 3w.monsite.com/fr/username. The other languages, bring back to the profile of the first language, the profile in French.

    Likewise, for Community Builder groups, I get the following error message when displaying the short url of the group:

    1064
    You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ''... show more
    12 answers Last answered by Mike Feng 9 months ago
  • Hello, I do not get ProfileURL installed. If you are using the Joomla Extension Manager (Joomla! 3.7.5), I get an error message, see my photo.
    Asked by Roeder 1 years 2 months ago Technical Support
    Hello, I do not get ProfileURL installed. If you are using the Joomla Extension Manager (Joomla! 3.7.5), I get an error message, see my photo. It is a whole new Joomla! Installation, because I got the same version with the original version and I thought that a new installation can fix the error.
    5 answers Last answered by Roeder 1 years 2 months ago
  • Do you have any suggestions on what can be done to extend the types of pages Profile URL can work on?
    Asked by Sarah 1 years 3 months ago Technical Support
    Hi Mike,

    I have been a customer for a few years now and I am using Profile URL for my Jomsocial events, profiles and group pages. I also use jTicketing for my events extension and we are going with native events instead of Jomsocial events. Doing so means that I can no longer use Profile URL for my event pages so I need for either you or my dev team to customize Profile URL to work on my site regardless... show more
    1 answers Last answered by Mike Feng 1 years 3 months ago
  • Profile link in other components is showing up as only the domain name without vanity url or any other profile link.
    Asked by omni kneeland 1 years 4 months ago Technical Support
    I presume that other components like kunena forum, etc, would be linking to profiles using the vanity urls, but they aren't linking to profiles at all and instead are showing username as a link to http://mysite.com Please will you have a look and advise. Thanks!
    3 answers Last answered by Mike Feng 1 years 4 months ago
  • Pages and Groups do not work with this extension via Easysocial
    Asked by Artenen 1 years 5 months ago Technical Support
    This doesn't work no matter how I've got it configured.
    1 answers Last answered by Mike Feng 1 years 5 months ago
  • ProfileURL redirecting all CB menu items to user profile
    Asked by doc 1 years 6 months ago Technical Support
    4.2.1 is working fine on my site from a previous subscription to ProfileURL. I started a new subscription to get the most updated version and when installing the latest version 4.3.2 all CB menu items are being redirected to the user profile.

    Saw this posted by another user about 5 mos ago but no answer was clearly indicated. I restored my site to 4.2.1, and it's working fine again. I tested it on other CB sites & same issue occurred. I'm... show more
    12 answers Last answered by Mike Feng 1 years 5 months ago
  • How can I reuse a URL when the page was deleted? Is it possible?
    Asked by Sarah 1 years 7 months ago Technical Support
    I create a group page and set the URL a while back. I recently deleted the group page and create a new group page for a different profile. I want to use the URL that I set before, but I am getting a message that it's not available. Is it possible to gain access to that URL again when the page was deleted?

    Also, you did some custom work to make custom URLs possible on my Jomsocial Event pages and... show more
    8 answers Last answered by Mike Feng 1 years 7 months ago
  • ProfileURL does not work of Easysocial's Pages.
    Asked by abcdef 1 years 8 months ago Technical Support
    I tried ProfileURL on Easysocial. It worked well with profile url and groups url. However, ES has a new feature which allow members to create Pages. And I discovered that ProfileURL does not work on Pages. Is this correct? Any plans to allow it to work? Thanks!
    3 answers Last answered by Mike Feng 1 years 8 months ago
  • Url is redirecting.
    Asked by Brian Anderson 1 years 8 months ago Technical Support
    When going to profile or group page, the url is redirecting to http://discounts4veg[...]&userid=510

    For group page: http://discounts4veg[...]p&groupid=1

    Any idea what is causing this or how to fix it?

    Thank you.
    4 answers Last answered by Mike Feng 1 years 8 months ago
  • Community builder menu items (logout / edit profile) URLs being rewritten just to profile URL.
    Asked by ayeaye 2 years ago Technical Support
    Hi there,

    I have profile URL installed on my CB site and it is correctly rewritting the short username urls as I want. However, other CB menu items are also being rewritten to just the users profile URL.

    You can see this here, go to this test profile :

    http://www.ayeayedes[...]arg_groups/trag

    Go to bottom of page, login as the user (details given below)

    You'll see a black menu at top with items Home/Edit/Help/Logout. Edit and Logout menu items are CB menus, but profileURL is changing then... show more
    10 answers Last answered by ayeaye 2 years ago
  • Error when using Jomsocial Video Stream when System - ProfileURL is enabled

    Asked by ARNAUD FRERET 2 years ago Technical Support
    Hello,
    I have just updated Jomsocial from version 3.2.16 to 4.25
    I have an rrror when using Jomsocial Video Stream when System - ProfileURL is enabled.
    See this little video :
    https://youtu.be/E9QW3bqmYXM
    Many thanks for your help
    Best Regards
    Arnaud
    11 answers Last answered by Mike Feng 2 years ago
  • Profile Url causing issue with Jomsocial template
    Asked by iain mccarthy 2 years 3 months ago Technical Support
    Hi
    I have an issue with the jomsocial user profile header display - nimb.ws/9QaE1p
    I raised this with Jomsocial and their reply is -
    It seems that some css files are not loaded.
    maybe this issue caused by component Profile URL, because the profile URL is different so its make the svg URL is broken to be loaded.

    I suggest you contact Profile URL developer for fixing this or you disable that component.

    Can you please provide some support in helping fix this issue

    Thanks
    Iain... show more
    4 answers Last answered by Mike Feng 2 years 3 months ago
  • Cb Profilbook does not work with Profil URL
    Asked by Mx150 2 years 4 months ago Technical Support
    Hello there,

    can someone please help. I just figured out that ProfilUrl does not work with any links in Community Builder Profil, because it redirects everything.

    If i want to add a posting in CB Profilbook it gets me back to the profil and link is not working. Same if i want to change site pagnation in every plugin nothing happens, because you get redirect all the Time.

    So if we use ProfilURL we can not use any Community Builder Plugins that have... show more
    11 answers Last answered by Mike Feng 2 years 3 months ago
  • I can't delete streams in profil page Jomsocial Streaming when i click on delete

    Asked by ARNAUD FRERET 2 years 5 months ago Technical Support
    hello,
    I can't delete streams in Jomsocial Streaming when i click on delete :
    see this little video :
    https://youtu.be/6gOrLYIv-ts
    Many thanks for your help
    best regards
    Arnaud
    10 answers Last answered by Mike Feng 2 years 5 months ago
  • My page loads correctly them after 5 to 10 seconds refreshes and shows a blank page.
    Asked by martynf 2 years 6 months ago Technical Support
    Back end shows plugin must be ordered first which it is, also backend says I should upgrade to version 4.01 when I am running 4.02 already

    This only happens on user profiles in community builder built with profile pro and who have a profile url assigned to them.

    Please help
    8 answers Last answered by martynf 2 years 6 months ago
  • Page turnes white if i activate Profil URL system plugin.
    Asked by Mx150 2 years 6 months ago Technical Support
    Hi there, in now start a new ticket because i didnt know how to edit the old one.

    Just bought a update for my Profil URL Extension for Community Builder installation works fine, but when i publish system plugin the whole page turns white and dont load.

    I use Joomla 3
    CB 2.0.7
    If you miss any information please let me know.
    Thanks for your support.
    7 answers Last answered by Mike Feng 2 years 6 months ago
  • Problems after update. The Page dont load when system plugin is aktiv
    Asked by Mx150 2 years 6 months ago Technical Support
    Hi there,

    just bought a update for my Profil URL Extension for Community Builder installation works fine, but when i publish system plugin the page turns white and dont load.

    I use Joomla 3
    3 answers Last answered by Mike Feng 2 years 6 months ago
  • Hello,

    It seems it does not work with cyrillic user names.

    If I turn on it it brokes profile urls for most of the users:


    Asked by yael 2 years 6 months ago Technical Support
    url: transgender.ru
    admin login: yaelkroy
    password: OzHu7Vp

    test user: try to open profile url if you turn on the profile url module
    http://transgender.ru/955-yael

    actually urls must be translitirated like in the forum:
    e.g. name of forum name"Правила форума и новости сайта", forum url:
    http://transgender.r[...]-novosti-saita/

    The example of translitiration table is in the attachment

    Please, fix, or it is unusable for Cyrillic sites


    1 answers Last answered by Mike Feng 2 years 6 months ago
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