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    Need help with "file no longer exist" Error.
    When I attempt to add a video to any contest it will upload and say its processing, show in the back end with thumbnail from video, but no .mp4 file will be created in entries folder.

    So far the only videos that I am able to upload and play successfully are ones with this setting:
    Length: doesn't matter
    Frame W: 854
    Frame H: 480
    Data... show more
    1 answers Technical Support 2 years 3 months ago
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    Video not uploading for anything over 8M and some contest entries erase without reason.
    I thought it best to do a screencast about this issue:

    P1: https://www.screenca[...]/t/QcUeg947wtP8
    P2: this is not uploading for me currently - but as you can see from attached image, when I go back to view the video in the contest it says "no longer exist". The 1st video you saw me upload in the screencast works fine... its a second... show more
    1 answers Technical Support 2 years 3 months ago
  • It will not upload vids over 10M and When vid is successfully added to contest and try to view, it comes up "no longer exist"... it erased.
    I must admit I'm a bit sceptical about the hosting environment and not sure if I set it up correctly. I took your recommendation and got the VPS with interserver ... its my 1st VPS so maybe I missed something and it's causing the component to not work correctly. However your help would be greatly appreciated on just setting... show more
    2 answers Technical Support 2 years 3 months ago
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