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The page is dead :-(((

Asked 2 years 1 months ago • Technical Support • 0 answers

Latest Answer

SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.

Hello, I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply. I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees. I noted the following problems in my... show more

Last answered by oishi a 3 years 7 months ago • Technical Support

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After installing SIMGallery, the JomSocial MOBILE Menu stops working for the Videos Page and Photos Page 04-11-2018

After installing SIMGallery, the JomSocial MOBILE Menu stops working for the JomSocial "Videos" and "Photos" Pages. If you try to click the JomSocial MOBILE Menu, nothing happens. SIMGallery seems to have disabled it for some reason. I have included photos as examples of where it is happening. I took the images from my iPhone. Once again, the JomSocial MOBILE Menu works good BEFORE SIMGallery is installed. However, after SIMGallery is installed, the JomSocial MOBILE Menu stops working for... show more

Best Answer: Hi It's fixed now, please have a look. 1) All changes made were specific to SIMGallery pages only, and will definitely not affect JomSocial pages. Whatever is affecting your JomSocial profile pages is not made by SIMGallery. 2) All fixes have been added to the latest SIMGallery version, so just download and install the latest and it will be fine.

Asked 6 years 8 months ago • Technical Support • 6 answers

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I have tried to download ProfileURL from the link posted in my subscription, but cannot.
Asked by Ozclubbers 10 years ago • Technical Support
Hi,
I have tried to download ProfileURL from the link posted in my subscription, but i keep getting SQL errors.
Please assist

1 answers • Last answered by Mike Feng 10 years ago
Hi.
I tried by several ways using crontab but nothing works:

Asked by aleabuamer 10 years ago • Technical Support
1 php http://www.montear.c[...]e&task=cron
2 lynx -source "http://www.montear.c[...]task=cron" > /dev/null
3 php -q -d safe_mode=Off /var/www/vhosts/montear.com/index.php?option=com_parainvite&task=cron
4 php -q -d safe_mode=Off httpdocs/index.php?option=com_parainvite&task=cron
5 wget -0 /dev/null "/var/www/vhosts/montear.com/httpdocs/index.php?option=com_parainvite&task=cron" > /dev/null
6 wget montear.com/httpdocs/index.php?option=com_parainvite&task=cron
... show more

1 php http://www.montear.c[...]e&task=cron
2 lynx -source "http://www.montear.c[...]task=cron" > /dev/null
3 php -q -d safe_mode=Off /var/www/vhosts/montear.com/index.php?option=com_parainvite&task=cron
4 php -q -d safe_mode=Off httpdocs/index.php?option=com_parainvite&task=cron
5 wget -0 /dev/null "/var/www/vhosts/montear.com/httpdocs/index.php?option=com_parainvite&task=cron" > /dev/null
6 wget montear.com/httpdocs/index.php?option=com_parainvite&task=cron

9 answers • Last answered by Mike Feng 9 years 8 months ago
Bonjour,
Dysfonctionnements sur sim gallery.
1 Comment voir les photos ???
2 seuls les administrateurs peuvent poster des photos
Asked by Navarre Jean 10 years ago • Technical Support
Je m'excuse de publier une nouvelle question mais je n'ai pas eu la main autrement.

1 J'ai bien placé un lien de menu vers sim et il fonctionne. Cependant les internautes ne peuvent pas voir les photos d'une personne enregistrée en se rendant sur sa page ! En effet le lien du plug in qui devrait être actif sur les pages de community builder ne fonctionne pas. Il reste inactif.
2 Lorsqu'un inscrit suit le lien vers sa galerie de photos sim... show more

Je m'excuse de publier une nouvelle question mais je n'ai pas eu la main autrement.

1 J'ai bien placé un lien de menu vers sim et il fonctionne. Cependant les internautes ne peuvent pas voir les photos d'une personne enregistrée en se rendant sur sa page ! En effet le lien du plug in qui devrait être actif sur les pages de community builder ne fonctionne pas. Il reste inactif.
2 Lorsqu'un inscrit suit le lien vers sa galerie de photos sim il n'a pas la possibilité de créer un album et de mettre des photos.

2 answers • Last answered by Mike Feng 10 years ago
Comment les utilisateurs community Builder peuvent-ils insérer des images ?
Plug in C B et onglet sont pourtant en place sur les pages
Asked by Navarre Jean 10 years ago • Technical Support
Bonsoir,
J'ai installé tous les composants et j'ai paramétré les modules pour leur affichage sur les pages. Il n'est pas possible de les afficher car il n'y a pas d'image dans l'album. (Merci Mike Feng !) Comment faire pour que les utilisateurs puissent poster des images ?

Par ailleurs Ilm'est indiqué que ce n'est pas la dernière version de simgallery. Je l'ai téléchargée 4 ou 5 fois et j'ai toujours la même chose indiquée.
Je suis sous joomla 2.5 et Communty Builder.
Merci de... show more

Bonsoir,
J'ai installé tous les composants et j'ai paramétré les modules pour leur affichage sur les pages. Il n'est pas possible de les afficher car il n'y a pas d'image dans l'album. (Merci Mike Feng !) Comment faire pour que les utilisateurs puissent poster des images ?

Par ailleurs Ilm'est indiqué que ce n'est pas la dernière version de simgallery. Je l'ai téléchargée 4 ou 5 fois et j'ai toujours la même chose indiquée.
Je suis sous joomla 2.5 et Communty Builder.
Merci de votre aide, j'en ai vraiment besoin !
4 answers • Last answered by Mike Feng 10 years ago
Categories throwing errors
Asked by beemerrider 10 years ago • Technical Support
I've just downloaded and installed SIMGallery for integration with EasySocial. I set some categories and wanted to sort them. When I hit the save button I get a SQL error, see screenshot. Also I cannot choose category on the front end menu without getting a SQL error. I have a temp menu in place for testing so it is in an odd place for viewing. Also the configuration panel says I have an outdated version, but I just downloaded the... show more

I've just downloaded and installed SIMGallery for integration with EasySocial. I set some categories and wanted to sort them. When I hit the save button I get a SQL error, see screenshot. Also I cannot choose category on the front end menu without getting a SQL error. I have a temp menu in place for testing so it is in an odd place for viewing. Also the configuration panel says I have an outdated version, but I just downloaded the app today. I have many other questions but I will keep them to one support ticket at a time and the most important in order.
1 answers • Last answered by Mike Feng 10 years ago