we have been using your service for several years. Lately it has stopped working properly. Other infos in details
In particular, when we reach the url change page, once the check availability button is clicked, no action takes place. For this reason we are no longer able to set any URL.
JomSocial is present on our website, since the plug-in stopped working, moreover, the link that should lead to the profile page (edit-profile), leads instead to the profile itself, making it impossible to reach the settings page.
Disabling your plug-in solves the problem.
Best regards, thank you