Latest Question

avatar
The page is dead :-(((
Asked 3 years 4 months ago • Technical Support • 0 answers

Latest Answer

SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.
Hello, I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply. I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees. I noted the following problems in my... show more
Last answered by oishi a 4 years 10 months ago • Technical Support

Featured Question

avatar
I have this error in Parainvite Component backend page after update from 5.9 to 6
This page does not work
HTTP ERROR 500
Best Answer: Hi The problem has been fixed, please have a look. Also, your frontpage is showing a Corrupted Content Error, it was there when I went to your website.
Asked 8 years 1 months ago • Technical Support • 7 answers
Discover Answer
  • Hi,
    I order 1 SIMGallery at 05/06/2016 but the module still not working.
    please help.
    Many thanks.

    Asked by Oz 9 years 6 months ago • Technical Support
    5 answers • Last answered by Mike Feng 9 years 6 months ago
  • No pictures

    Asked by Kai_Preikschat 9 years 6 months ago • Technical Support
    I finally made it with the MasterCard purchase.
    Just installed and looks fine.
    Cannot upload any pictures to the Nodes - link is missing.
    When I click on the No-Photo Avatar nothing happens ...
    Where can I change my profile ?
    Working with Joomla 3.6 and community builder.
    Plugin Installed and published.
    Thanks in advance

    Kai
    2 answers • Last answered by Mike Feng 9 years 6 months ago
  • Related to earlier ticket on Google / email issues with Parainvite
    Asked by rcyphus 9 years 6 months ago • Technical Support
    Hi Mike, the link (https://www.simbunch[...]y-subscriptions ) provided on this page (https://www.simbunch.com/support ) returned a 404 and I couldn't find another way to update my details so created a new ticket instead.

    This is related to my earlier question "Google is still showing the same issues in production. The other social media icons seem to be working. The email invite doesn't seem to be sending the actual emails though. It claims the body is empty (even if I enter a message) and the message... show more
    Hi Mike, the link (https://www.simbunch[...]y-subscriptions ) provided on this page (https://www.simbunch.com/support ) returned a 404 and I couldn't find another way to update my details so created a new ticket instead.

    This is related to my earlier question "Google is still showing the same issues in production. The other social media icons seem to be working. The email invite doesn't seem to be sending the actual emails though. It claims the body is empty (even if I enter a message) and the message is sent but nothing is received"
    3 answers • Last answered by rcyphus 9 years 6 months ago
  • Is it possible to allow users to submit more than one entry per contest per user? I want to let the participants to upload every entry they wish...
    Asked by Enrico 9 years 6 months ago • Technical Support
    Thank you for the excellent support for my last question! Now:
    I can't find any option to set the maximum amount of entries per user in the contest. I don't need the option in the backend, I only need to bypass that limit.
    Thank you again!
    1 answers • Last answered by Mike Feng 9 years 6 months ago
  • Hi,
    I want to create an invite page or popup for my site that does NOT require users to be registered or logged in. What do I need to change?

    Asked by PiggiBax 9 years 6 months ago • Technical Support
    I also want to change the images used. Where would I go to do that? I could go rooting around in the back end, but it's easier if you just tell me.

    Thanks.
    1 answers • Last answered by Mike Feng 9 years 6 months ago
  • Cannot add video
    Asked by Paladin Brewer 9 years 6 months ago • Technical Support
    Hello, me again. So I finally tried adding a youtube video, and it just loads and loads and never finishes. I tried the same youtube video on your simgallery demo, and it loaded in just fine. I also tried clicking/dragging a thumbnail, and that also just loads and never actually does. Am I missing a setting?
    3 answers • Last answered by Mike Feng 9 years 6 months ago
  • Does not work with template joomspirit- full_screen_10. If I use Protostar, it shows up.
    I have tried about every setting.

    Asked by dave 9 years 6 months ago • Technical Support
    13 answers • Last answered by dave 9 years 6 months ago
  • Email invites are never sent (but system emails are) and not able to save email body in schemes.
    Asked by configzone 9 years 6 months ago • Technical Support
    Hi, I just have purchased and installed with my new website, for testing I am trying to send email through my own email (which is not registered with site) and I believe server are working fine for sending emails.

    As I am facing issues are below.

    1. From front end message showing invite sent but not receiving.
    2. Cant able to save "Invite Body" text in new and exsting schemes
    3. After sending invites statics shows ) and and frontend shows already send... show more
    Hi, I just have purchased and installed with my new website, for testing I am trying to send email through my own email (which is not registered with site) and I believe server are working fine for sending emails.

    As I am facing issues are below.

    1. From front end message showing invite sent but not receiving.
    2. Cant able to save "Invite Body" text in new and exsting schemes
    3. After sending invites statics shows ) and and frontend shows already send invite if we have already used.

    Please need helpful.
    16 answers • Last answered by Mike Feng 9 years 6 months ago
  • Profile Url causing issue with Jomsocial template
    Asked by iain mccarthy 9 years 6 months ago • Technical Support
    Hi
    I have an issue with the jomsocial user profile header display - nimb.ws/9QaE1p
    I raised this with Jomsocial and their reply is -
    It seems that some css files are not loaded.
    maybe this issue caused by component Profile URL, because the profile URL is different so its make the svg URL is broken to be loaded.

    I suggest you contact Profile URL developer for fixing this or you disable that component.

    Can you please provide some support in helping fix this issue

    Thanks
    Iain... show more
    Hi
    I have an issue with the jomsocial user profile header display - nimb.ws/9QaE1p
    I raised this with Jomsocial and their reply is -
    It seems that some css files are not loaded.
    maybe this issue caused by component Profile URL, because the profile URL is different so its make the svg URL is broken to be loaded.

    I suggest you contact Profile URL developer for fixing this or you disable that component.

    Can you please provide some support in helping fix this issue

    Thanks
    Iain
    4 answers • Last answered by Mike Feng 9 years 6 months ago
  • Please could you help identify the cause of the error messages below. I'm also finding email invites are never sent (but system emails are)?
    Asked by rcyphus 9 years 6 months ago • Technical Support
    These errors are generated by all the social media icons.

    Warning: Invalid argument supplied for foreach() in /home1/xxx/public_html/components/com_parainvite/oauth/hybridauth/Hybrid/Providers/Google.php on line 260

    Warning: ini_set(): A session is active. You cannot change the session module's ini settings at this time in /home1/xxx/public_html/libraries/joomla/session/handler/joomla.php on line 45

    Warning: Cannot modify header information - headers already sent by ...
    11 answers • Last answered by Mike Feng 9 years 6 months ago
  • Photo
    In SimContests, Video does not not get processed
    Asked by Beany Boy 9 years 7 months ago • Technical Support
    When setting up a video competition, the video can be uploaded and the accepted.
    However, on the next page, the video processing spinner just goes round and round and the video processing never finishes.
    In the back end admin, it initially show that the video entry has been created, including video thumbnails.
    When you refresh the page, the entry disappears and we get a message saying " entry no longer exists"
    FFMpeg settings are the same as those used for easysocial, which processes... show more
    When setting up a video competition, the video can be uploaded and the accepted.
    However, on the next page, the video processing spinner just goes round and round and the video processing never finishes.
    In the back end admin, it initially show that the video entry has been created, including video thumbnails.
    When you refresh the page, the entry disappears and we get a message saying " entry no longer exists"
    FFMpeg settings are the same as those used for easysocial, which processes videos without any issues.
    5 answers • Last answered by Mike Feng 9 years 6 months ago
  • New Template New questions :)
    Asked by Paladin Brewer 9 years 7 months ago • Technical Support
    1) The menu open does not have the "active" effect correctly sized, and the Register button gets pushed to the right.
    http://i.imgur.com/4M4FVwi.png

    2) Profile pic is huge
    http://i.imgur.com/v0ZauoS.png

    3) The Like and Comment numbers got moved to the right side on picture mouseovers
    http://i.imgur.com/Dffqbyb.png

    4) How do I get notification icon?
    http://i.imgur.com/DXGtGdx.png

    5) Maybe related, the icons seem gone and some buttons resized.
    http://i.imgur.com/DiupDZe.png
    http://i.imgur.com/VWGKou5.png

    Login button at top of site isnt working, use module or forums

    ... show more
    1) The menu open does not have the "active" effect correctly sized, and the Register button gets pushed to the right.
    http://i.imgur.com/4M4FVwi.png

    2) Profile pic is huge
    http://i.imgur.com/v0ZauoS.png

    3) The Like and Comment numbers got moved to the right side on picture mouseovers
    http://i.imgur.com/Dffqbyb.png

    4) How do I get notification icon?
    http://i.imgur.com/DXGtGdx.png

    5) Maybe related, the icons seem gone and some buttons resized.
    http://i.imgur.com/DiupDZe.png
    http://i.imgur.com/VWGKou5.png

    Login button at top of site isnt working, use module or forums

    16 answers • Last answered by Paladin Brewer 9 years 6 months ago
  • My hosting service provider only supports LIVAV, how can I get SIMGallery to upload video's?
    Asked by fuxjaeger 9 years 7 months ago • Technical Support
    1 answers • Last answered by Mike Feng 9 years 7 months ago
  • Demo - Friend Options/Viewing
    Asked by Paladin Brewer 9 years 7 months ago • Technical Support
    In the Demo you can add friends and have your images friend only viewing. Where is that coming from? I was thinking of integrating Community Builder, is that where it is derived?
    5 answers • Last answered by Paladin Brewer 9 years 7 months ago
  • Custom Access Level?
    Asked by Paladin Brewer 9 years 7 months ago • Technical Support
    Hello, I was wondering it was possible to have a Custom access level. I would like an access level for a specific Joomla usergroup, if possible. The usergroup, if it matters, is SOTD Members.
    1 answers • Last answered by Mike Feng 9 years 7 months ago
  • I can upload an image for the contests (400x200) but when I upload a banner image (1200x290) I get a white screen on saving.
    Asked by Paul Stallibrass 9 years 7 months ago • Technical Support
    Just need you to point me in the right direction to look. Thanks
    1 answers • Last answered by Mike Feng 9 years 7 months ago
  • Cb Profilbook does not work with Profil URL
    Asked by Mx150 9 years 7 months ago • Technical Support
    Hello there,

    can someone please help. I just figured out that ProfilUrl does not work with any links in Community Builder Profil, because it redirects everything.

    If i want to add a posting in CB Profilbook it gets me back to the profil and link is not working. Same if i want to change site pagnation in every plugin nothing happens, because you get redirect all the Time.

    So if we use ProfilURL we can not use any Community Builder Plugins that have... show more
    Hello there,

    can someone please help. I just figured out that ProfilUrl does not work with any links in Community Builder Profil, because it redirects everything.

    If i want to add a posting in CB Profilbook it gets me back to the profil and link is not working. Same if i want to change site pagnation in every plugin nothing happens, because you get redirect all the Time.

    So if we use ProfilURL we can not use any Community Builder Plugins that have links?

    Thanks for any help..
    11 answers • Last answered by Mike Feng 9 years 6 months ago
  • Hi there please help me with this problem
    sometime it will let me upload pics and other times it wont please advice

    Asked by rps1969 9 years 7 months ago • Technical Support
    1 answers • Last answered by Mike Feng 9 years 7 months ago
  • When I began installing SimAnswers which looks like a great extension for my site I get the following .... community_userpoints' doesn't exist
    Asked by Paul Stallibrass 9 years 7 months ago • Technical Support
    the whole message is .... community_userpoints' doesn't exist SQL=SELECT count(`id` ) as `count` FROM `__community_userpoints` WHERE `action_string` = 'com_simanswers.participation'

    Don't need you to dig around my database for me, sure I can manage on my own.

    Have you seen this error before? Thanks
    1 answers • Last answered by Mike Feng 9 years 7 months ago
  • I have updated to the latest release of simgallery and have a problem.
    When I go to the galleries and click on an image it does not load.

    Asked by Paul Stallibrass 9 years 7 months ago • Technical Support
    I have tried reprocessing the images but the system seems to hang up. Let it alone for hours and didn't see the number change.
    I have created a Superuser account for you if you want to take a look.

    2 answers • Last answered by Mike Feng 9 years 7 months ago
  • Start
  • Prev
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • Next
  • End