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Hello,
I followed your guidelines to the best of my ability in placing a request for support. Perhaps there is something I overlooked, but I have not received a reply.

I purchased Simgenealogy about 2 weeks. With or without integration with Community Builder I am still unable to create and edit trees.

I noted the following problems in my previous post...
1) There is no 'Integration' tab in configuration in backend to select 'Community Builder'
2) CB avatar doesn't show for user
3) CREATE NEW button does not appear for registered users.
4) Accordion doesn't work; get error rather than accordion effect... returns you to the DASHBOARD.
5) When trying to access trees from list in administrator backend get 404 error.
6) Unable to edit individuals in tree once tree is created using Superuser account.
7) Unable to attach members to tree after tree is created with gedcom upload

Need assistance to get program running properly.

Thank you.

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1 person likes this.

Colin Girard where can i change the ftp password or send it to you securely? I have turned off the noscript option on the lazy load. Once i let SG take over the... Show more 8 years ago

SimGenealogy - there is no 'Integration' tab (as per documentation) to select integration with Community Builder - functionality errors.

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1 person likes this.

John Woodhead I only purchased the product today and have now looked in detail about information you require to help with support. I have created a temporary... Show more 9 years ago

Like 1

Enrico Hi Mike, tank you. 512 mb for php solved my issue. I can upload photos up to 4 MB now. Bye 8 years ago

Like 1

1 2

1 person likes this.

John Woodhead I only purchased the product today and have now looked in detail about information you require to help with support. I have created a temporary... Show more 9 years ago

Like 1

Enrico Hi Mike, tank you. 512 mb for php solved my issue. I can upload photos up to 4 MB now. Bye 8 years ago

Like 1

Thank you! Works perfectly!

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1 person likes this.

Colin Girard where can i change the ftp password or send it to you securely? I have turned off the noscript option on the lazy load. Once i let SG take over the... Show more 8 years ago

Is there any way to work around this? Put the necessary css code in an override css, maybe?

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1 person likes this.

Colin Girard where can i change the ftp password or send it to you securely? I have turned off the noscript option on the lazy load. Once i let SG take over the... Show more 8 years ago

Hi,
Apparently, this template maker does not use bootstrap other than the .js and .css files that are loaded with the Joomla core.

This may explain why I've run into some issues of conflict with class and position names. In order to have proper functionality for this template, I've had to disable the Protostar template that comes with the Joomla package.

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1 person likes this.

Colin Girard where can i change the ftp password or send it to you securely? I have turned off the noscript option on the lazy load. Once i let SG take over the... Show more 8 years ago

Hi,
I've updated the question with the required information.

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1 person likes this.

Colin Girard where can i change the ftp password or send it to you securely? I have turned off the noscript option on the lazy load. Once i let SG take over the... Show more 8 years ago

Hi,

As requested, I've uploaded the site and all pertinent extensions to an accessible host. Please check messages. I've provided information requested in the guidelines.

Thank you.

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1 person likes this.

Colin Girard where can i change the ftp password or send it to you securely? I have turned off the noscript option on the lazy load. Once i let SG take over the... Show more 8 years ago

Installed SimGenealogy. Profile page dashboard missing 'Create New' button. Styling stripped for all other views.

1 2

1 person likes this.

John Woodhead I only purchased the product today and have now looked in detail about information you require to help with support. I have created a temporary... Show more 9 years ago

Like 1

Enrico Hi Mike, tank you. 512 mb for php solved my issue. I can upload photos up to 4 MB now. Bye 8 years ago

Like 1

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Name		Date Created	Date Modified
Ketcham Family	30	1472776114Friday - September 2, 2016	1472776114Friday - September 2, 2016	0	1	0

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