May i get some support here ?
I used the username and password provided in update: 1-go to morrisfam.org and login 2-click on genealogy link 3-click on 4 Generations - Tony Morris 4-click on edit 5-added ex-parntner to Abdo Lattouf 6-clicked on abdo lattouf 7-clicked on add child selected add child with expartner 8-9 - repeated steps 6 and 7 10 - edited child 1 with ex (spencer lattouf) 11 - edited child 2 with ex (mikey lattouf) 12 - added partner to edited child 2 now mikey lattouf 13 - clicked on save and close everything looked ok at this point came back about an hour later to do more edits and adds and did steps 1-4 again 1-go to morrisfam.org and login 2-click on genealogy link 3-click on 4 Generations - Tony Morris 4-click on edit when I looked at the recently added items only the ex-partner to abdo lattouf had a link/line connecting them on it and the child items remained but lines of connection did. hope this is what you are asking for
you want me to post my password in this section?
I am still experiencing the issue of adding people and after saving the connection lines disappear.
is that something I did or a another component is causing it?
click on anthony morris - add child - only options i see are add child with new mother and without mother. (photo attached) in regards to children added and after saved no connections I have attached a photo as well.
also I just added two children under another entity saved it and the connections to those children are gone now after saving.
so do I have to start a tree over to get the fixes to work? I attempted to re add my children and the option to add them with my wife is not working.
I see I have 1.1.1 - however my tree does not show up under my user anymore. only under trees I am in. is that normal after update? Also it appears I cannot delete trees permanently they show up on back-end even after deleted from front-end. what is the update process? just download from purchases again and install on top of existing or ftp specific files? or uninstall the reinstall?
I went back to edit a tree and the connections line are now gone on some family members.
Hi Sorry about that, for some reason the system removed you from the specific user group. I don't know why, could be a Joomla bug, and it affected a few users. Please try again and let me know if it works.
I guess I will wait and see what happens
nope I googled it and apparently cloudflare injects some code and others have had issues after disabling cloudflare and removing their site it remains. I might have to somehow manually remove the code from every page just not sure how I would do this.
I have completely disabled cloudflare i.e. deleted my site from thier console. Have DNS back on default with go-daddy. Like you said it may take a 24-48 hrs to propagate across the world. I do not know what else to change to eliminate the conflict.
nevermind - the username for FTP is : support@morrisfam.org same password I provided for superuser account
