• Photo
    404 View not found [name, type, prefix]: cpanel, html, simgalleryView in admin menu after updating SG 6.0.24
    Hello Mike,

    after updating to SG 6.0.24 in Joomla administrator menu if we click on the Components/SIMGallery menu the following error occurs:

    404 View not found [name, type, prefix]: cpanel, html, simgalleryView

    Could you check and fix it?
    Thanks,
    Tegger
    1 answers Technical Support 4 weeks ago
  • Repeating or limited picture loading at the end of an album
    Hello Mike,

    we have a loading / not loading problem in our site.
    In SIMGallery version 6.0.16. if we open a photoalbum in frontend and scroll down the last rows were repeating permanently (not allowing to see the bottom of the page).
    After updating to SG 6.0.24. if we open a photoalbum in frontend there is only limited (approx. 30 pieces of) pictures... show more
    1 answers Technical Support 4 weeks ago
  • What if the subscription hasn"t been activated after purchasing with Paypal?
    Hello!
    A made a transaction with Paypal for SIMGallery 3M subscription, but after paying with Paypal it isn't activated.
    Transaction ID: 1R802069JX643150X

    Could you check it please?
    Thanks,
    Tegger
    1 answers Pre-Sales 4 weeks ago
  • Could we see the changelog of SIMGallery?
    Hello Mike!
    We bought some subscriptions in the past for SIMGallery and we are interested in new developments, Especially speeding up our large gallery (21.000 pictures - 70 Gb data) - now our loading time lasts even a minute.
    But we couldn't reach/see changelog of new versions.
    Is it possible to see changelog?
    Or could you say us something about future roadmap? Is there... show more
    1 answers Pre-Sales 10 months ago
  • Photo
    Date of an album
    Hello Mike,
    how can be set up the order of the albums?
    We are uploading many pictures from the past and setting up the dates, but the order of the albums are sorted by dates of the uploads. We want to the albums be sorted by dates.

    + when we set up the date to an album the little calendar sometimes sticks out... show more
    10 answers Technical Support 1 years 3 months ago
  • Previos answer error
    I dont know my previos question: SIMGallery on JSN Epic templates: loading problems arrived at you correctly? I can't open it, it gives black and white screen without content.
    2 answers Technical Support 1 years 6 months ago
  • Photo
    SIMGallery on JSN Epic templates: loading problems
    There are several loading problems appears after installing the newest SIMG:
    After logging in on Latest Albums page:
    * if you mouse over the Profile's name the profile bubble appears BUT after the mouse is pulled away the Profile's name disappears
    * if you click on the "Create album" or on the "Video" buttons the screen get... show more
    21 answers Technical Support 1 years 6 months ago
  • SIMGallery loading problem: large amount of pictures
    Hello SIMBunch!

    We installed SIMGallery and we upload more than 300 pictures in to an album at the same time.
    The upload works without any error.
    If (public or registered) people open the album there are only 96 pictures are loaded and the rest are not accessible (even there don't appear at all).
    What could be the problem?
    We use JSN-Epic Pro template if it... show more
    4 answers Technical Support 2 years 1 months ago
  • Photo
    SIMGallery video processing problem
    Hi SimBunch!

    Your extension works fine but we don't know how much time is the video processing.
    We uploaded videos but still "This video is currently processing" message appears and in the place of the video there appears the homepage.

    Can you try it?

    Thanks,
    schferenc
    3 answers Technical Support 2 years 1 months ago
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