• Photo
    Contest winner notification on the EasySocial stream cause errors
    When SImContests announces the winners of a contest, it posts the winners notice on the EasySocial stream. however, these notifications cause the following error:

    Call to a member function getname() on null.

    This causes the entire website to become unavailable
    7 answers Technical Support 3 years 11 months ago
  • Photo
    In SimContests, Video does not not get processed
    When setting up a video competition, the video can be uploaded and the accepted.
    However, on the next page, the video processing spinner just goes round and round and the video processing never finishes.
    In the back end admin, it initially show that the video entry has been created, including video thumbnails.
    When you refresh the page, the entry disappears and we... show more
    5 answers Technical Support 4 years 1 months ago
  • Photo
    SimContests shows wrong actor in EasySocial stream
    When a member uploads, comments or scores a photo, this information can be set to show on the EasySocial Stream. however, instead of showing the name of the member who did the activity, the stream item shows the name of the logged in member instead.

    In the attached image, Test-free scored a picture posted by Kiwimaster.
    However, in the stream it shows... show more
    3 answers Technical Support 4 years 1 months ago
  • Watermark error <?php instead of <?
    In the contests.php file located under administrator/components/com_simcontests/views/configuration/tmpl/ the photo thumbnail is missing the php part i.e

    if (file_exists(JPATH_SITE.'/components/com_simcontests/watermark_thumb.png')) echo '<strong style="color:green">(Detected)</strong>';
    else echo '<strong class="text-error">(Not detected)</strong>';

    It should have the php inserted after the <?

    I have updated this already on my site, but I thought it should also be done on the download packages and for future version of the software... show more
    1 answers Technical Support 4 years 1 months ago
  • Photo
    SImGallery takes 10 mins to load
    I have purchase SimGallery 3 times now and never managed to get it to work successfully with Jomsocial. Last year we switched to Easysocial, so I thought maybe its time to give SimGallery another chance. This time it worked fine except that the migration from Easysocial never completed successfully (only about 15% of the albums/photos were converted).

    Testing the... show more
    2 answers Technical Support 4 years 4 months ago
  • Photo
    No option to create an Album in SimGallery on EasySocial
    When you access the users SimGallery Dashboard in EasySocial, there is no option to create a new photo Album. In the demo, there is a dotted grey area where you can click to create the gallery. This doesn't appear on the Easysocial version of SimGallery.....so how does a member create a new Album?

    1 answers Technical Support 4 years 6 months ago
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