You are my hero.
Hopefully I will have more clients needing a family tree and will make sure they all use your product. show less

You were banned for reason of checking/changing whitelist
I took you out of there and added the ip you sent to the whitelist.

I keep asia blocked normally at the request of the site owners. It is not blocked now, otherwise you get the 403.

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I can do nothing about your spammer status, but if you will send me your IP address, I can whitelist you. The spammer status is checked against a well known database called honeypot. I have DISABLED IT SO....
Sorry you are in there. I am sure it is a mistake though. show less

Consider it done
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Thanks for your response!
When the page it is on is using MY CHOSEN template. Your application is a total blank.
I had to resort to using protostar as the default template and then force each of the other menu items to use the CHOSEN TEMPLATE Full_screen_10.
That is not pretty.
You are from a country or region that I blocked using akeeba admin tools. I have removed the blocking temporarily for you.
I am glad admintools is working though show less

As a work around, I have had to make protostar as the default template. I am able with joomla 3.6.2 to use my preferred template for all the other pages.
This is not ideal, but works. Not Pretty either!
How is it that a (supposed to be) high quality add-on does not work with premium templates.
Only found a very few that did not and they are either gone or have taken care of the problems quickly.

Joomspirit Full_scree_10 template has worked with everything else I have put up with it so far except this one.
When Tech is back at work, maybe they can give a clue or fix their product PROPERLY. show less