rlchandler Level 7
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New to SIM Genealogy. Can upload GENCOM fine. But, cannot save the tree. I think the config setup is good. Please advise.20 answers • Technical Support • 7 years 1 months agoFixed! Thanks so much, Mike.
Best regards,
Richard -
New to SIM Genealogy. Can upload GENCOM fine. But, cannot save the tree. I think the config setup is good. Please advise.20 answers • Technical Support • 7 years 1 months agoWhen selecting an individual's tree tab the profile information is not populated in the profile window. It's only visible when edit information is selected. Please advise. Also, site members need to see all family trees created. Right now there is no site member visibility after specifying site member access to all upon creation. Please advise how to make all trees... show more
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New to SIM Genealogy. Can upload GENCOM fine. But, cannot save the tree. I think the config setup is good. Please advise.20 answers • Technical Support • 7 years 2 months agoI imported my GEDcom file. 'Family trees and me' do not react to any names that are imported from within tree by active site/family members. How can this be corrected?
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New to SIM Genealogy. Can upload GENCOM fine. But, cannot save the tree. I think the config setup is good. Please advise.20 answers • Technical Support • 7 years 2 months agoThat worked! Thanks for your patience.
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New to SIM Genealogy. Can upload GENCOM fine. But, cannot save the tree. I think the config setup is good. Please advise.20 answers • Technical Support • 7 years 2 months agoThis should help. New ftp info below. Thanks so much!
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New to SIM Genealogy. Can upload GENCOM fine. But, cannot save the tree. I think the config setup is good. Please advise.20 answers • Technical Support • 7 years 2 months agoFTP info below:
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New to SIM Genealogy. Can upload GENCOM fine. But, cannot save the tree. I think the config setup is good. Please advise.20 answers • Technical Support • 7 years 2 months agoUpdated to latest version. But, still unable to save imported GEDCOMs. Please advise.
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