Anthony Morris Level 1
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I went back to edit a tree and the connections line are now gone on some family members.17 answers • Technical Support • 10 years agoI used the username and password provided in update:
1-go to morrisfam.org and login
2-click on genealogy link
3-click on 4 Generations - Tony Morris
4-click on edit
5-added ex-parntner to Abdo Lattouf
6-clicked on abdo lattouf
7-clicked on add child selected add child with expartner
8-9 - repeated steps 6 and 7
10 - edited child 1 with ex (spencer lattouf)
11 - edited child 2 with ex... show more -
I went back to edit a tree and the connections line are now gone on some family members.17 answers • Technical Support • 10 years agoyou want me to post my password in this section?
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I went back to edit a tree and the connections line are now gone on some family members.17 answers • Technical Support • 10 years agoI am still experiencing the issue of adding people and after saving the connection lines disappear.
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I went back to edit a tree and the connections line are now gone on some family members.17 answers • Technical Support • 10 years agois that something I did or a another component is causing it?
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I went back to edit a tree and the connections line are now gone on some family members.17 answers • Technical Support • 10 years agoclick on anthony morris - add child - only options i see are add child with new mother and without mother. (photo attached)
in regards to children added and after saved no connections I have attached a photo as well. -
I went back to edit a tree and the connections line are now gone on some family members.17 answers • Technical Support • 10 years agoalso I just added two children under another entity saved it and the connections to those children are gone now after saving.
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I went back to edit a tree and the connections line are now gone on some family members.17 answers • Technical Support • 10 years agoso do I have to start a tree over to get the fixes to work? I attempted to re add my children and the option to add them with my wife is not working.
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I went back to edit a tree and the connections line are now gone on some family members.17 answers • Technical Support • 10 years agoI see I have 1.1.1 - however my tree does not show up under my user anymore. only under trees I am in. is that normal after update?
Also it appears I cannot delete trees permanently they show up on back-end even after deleted from front-end.
what is the update process? just download from purchases again and install on top of existing... show more -
I can not get my family tree to show up.12 answers • Technical Support • 10 years 1 months agoI guess I will wait and see what happens
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I can not get my family tree to show up.12 answers • Technical Support • 10 years 1 months agonope I googled it and apparently cloudflare injects some code and others have had issues after disabling cloudflare and removing their site it remains. I might have to somehow manually remove the code from every page just not sure how I would do this.
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I can not get my family tree to show up.12 answers • Technical Support • 10 years 1 months agoI have completely disabled cloudflare i.e. deleted my site from thier console. Have DNS back on default with go-daddy. Like you said it may take a 24-48 hrs to propagate across the world. I do not know what else to change to eliminate the conflict.
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I can not get my family tree to show up.12 answers • Technical Support • 10 years 1 months agoI have switched back to default godaddy DNS and disabled cloudflare plugin
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